This was my second visited to this hotel. We checked-in at 11.30 am and had a Penthouse ready for us within10 minutes. We were greeted by EAM, Front Mgr and helpful staff. The Penthouse with pool - 3 bedrooms was perfect. All appliance was in good conditions. Rooms were very clean. Kids loved to go up to rooftop pool for... More

My husband and I stayed here for a week and what a beautiful resort. It has everything you could want onsite - even a water park which is located next door. The staff were all excellent, although only a couple could speak and understand English. We loved the week in our private villa with our own pool. The downside is... More

If you want luxury with great pool villas this is the place. There is a Splash Jungle nearby if you have children which is also part of the Hotel. The place is also far away from the maddening crowd with great restaurants on site. However there is also some quaint little local eateries just outside the complex. They have a... More

Me, my husband, 2 kids (10 &11) stayed there October 2012. Originally we were to stay at another Resort, but after 3weeks holidaying and staying a Family rooms, I needed the space, so I jumped on the Net and found availability with Centara Grand. A couple of years ago we stayed at the Centara Karon and that was good, so... More

I read the reviews on this site prior to booking, and I have to say there were certainly a few hesitations - but in the end after e-mailing the hotel direct and getting very honest and informative answers, we went ahead and booked. We were not disappointed!!! The airport - we loved watching the planes land and take off -... More

We had a great family holiday, the first in years and found the staff excellent to deal with. I booked the resort knowing the airport was within close range but the water park was the main drawcard with this property. I did my research to find out location from nightlife and wonder why there are reviews complaining about distance to... More

So here it goes! I have been travelling to phucket now for over 12 years and have stayed in various hotels and resorts. These range from 500bhat a nite lodges aka guest houses to the upper class evason six sense resorts. On this trip we decided to go out and stay in the Centara gran west sands hotel as it... More

We stayed here because it said 500 metres from the airport. It is. Literally! But costs 500 bat to get there and 15 minutes as there is no direct road. The hotel looks good from the outside but on closer inspection the rooms are dirty. The shower had mould which was unpleasant and concerning for such a new complex. We... More

I was really looking forward to this trip, as it marked a big milestone birthday. We arrived at 22:00 and were given a good welcome upon arrival. The room we had was an upgrade, compliments of the hotel, which was a pleasant surprise. On first impression, the room was great - large open plan kitchen and lounge area, with a... More