I stayed here as a business associate booked it. The hotel is your average hotel in a developing country trying to make good. It has a travel agency, an HSBC ATM, a couple of restaurants (including one called a Food Center that was frequented by locals), a casino, and a massage parlour. The massage parlour is meant for the men:... More

I understand there are two wings in the hotel, I was put in the old wing with city views. The newer wing gets the lake views. The elevators in the old wing could barely fit 4 people. Hanoi Hotel has that old hotel feel, my room was a little too dark for my taste and the furniture were too grandpa,... More

My second stay at this hotel. It is not located in the old quarter of Hanoi, but is reasonably near and in a less crowded locality and about 1 km from the convention center. Check in was handled efficiently, however, I got a room in the old wing. The old wing rooms are old, small and the view is mostly... More

I really enjoyed my stay at the hotel. It was very clean and had lots of facilities in one location. The food choices were excellent and the shopping, casino and night club I'm sure would have also been excellent. There were however some language issues, this hotel advertises the fact they speak and understand english, this was not always the... More

Location - Good It is near the lake, so you get a good view if you are staying in the new wing Nice food across the main road. Staff / service - Average Room - Average The rooms in the old wing is quite run down but still reasonable. TV is abit small, old type, not LCD or LED.. Breakfast... More

Great rooms. Away from busy tourist areas of Hanoi. Mainly catering to business travelers and that too Chinese / Korean travelers. But if you can manage it, the staffs are great and rooms are good and good value for money. The Night Club bar is boring compared to other similar bars in Siem Reap or Manila. So don't go with... More

As a regular guest of this hotel, I would like to give my personal views of this hotel. Location & hotel It is not located in the old quarter, but is near the convention centre. You needs to take taxi to everywhere. It is a mid range business hotel, and they had 2 blocks, old and new wing, and lobby... More

Was on a 3 days business trip to Hanoi. PROS: 1. Clean & comfortable 2. Reasonable price 3. Decent service from staff 4. OK food 5. Large room CONS: 1. If you get a room facing the front of the hotel, which I unfortunately did, there is a school that has assembly at around 6.30am. The assembly has a loudspeaker... More

Don't take this wrong. Hanoi hotel is not bad. It is quite good business hotel in Hanoi. But there are definitely better hotel - specially the boutique ones - for much better price. The problem is your Vietnamese customers and state itself expect you to stay in one of these business hotels. Otherwise it looks suspicious. Rooms are OK, breakfast... More