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Hanoi Elegance Ruby

3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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Hanoi Elegance Ruby
Ranked #2 of 469 hotels in Hanoi
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1,373 reviews from our community

Traveller rating
    1,237
    122
    12
    0
    2
See reviews for
Families
236
 
Couples
726
 
Solo
94
 
Business
19
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
victoria
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We ended up at the RUby by chance and what a lovely surprise. We also stayed at the Essence hotel and they both deserve to be ranked as the top hotels on trip advisor. We had a lovely suite with a laptop provided, the laundry service was reasonably priced, as was the mini bar & room service. The staff were... More

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Quezon City, Philippines
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

If you are looking for a hotel that offers the best value for your money because of its great location and excellent service - Hanoi Elegance Ruby is the hotel for you. The rooms are spacious and amenities are complete. In terms of location, it is within the Old Quarter district, and is just a few blocks away from Hoan... More

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Austin, Texas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Not an exaggeration-- the customer service we experienced at the Elegance Ruby far exceeded anything we've ever experienced! As soon as we checked in, we were greeted with delicious mango smoothies-- a nice treat after traveling-- and given a map with cultural spots and restaurants of interest. Very helpful. They arranged a tour for us to visit Ninh Binh, which... More

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Hong Kong, null, Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Situation in the thick of it this hotel offers all that one needs for a couple of days sightseeing in Hanoi. Situated on a side street, the hotel is pretty quiet all things considered and very convenient location to explore the little back streets. The price through the Hotel website was very reasonable at US$49 a night, they will match... More

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Darwin, Northern Territory, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 May 2013 NEW

In all my years of travelling I would have to say that the service I experienced while staying at this lovely boutique hotel in the Old Quarter of Hanoi would have to be the best!!!! From the very minute we arrived we were treated like "royalty" the beautiful staff genuinely wanted to ensure that we had the best stay possible.... More

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

This is a fantastic hotel on a quiet side street in the old quarter of Hanoi. It is very central with excellent customer service and attention to detail. Our wedding anniversary was during our stay, on arrival we found a cake in our room and rose petals scattered on our bed, a really lovely surprise. The breakfast was amazing with... More

Was this review helpful? Yes 1
New York City, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

Stayed here for 1 short night as part of a whirlwind trip to Vietnam. This hotel exceeded my expectations on all levels. First, the hotel itself is nestled on a bustling 'side' street/alley in the middle of Hanoi. Hanoi is an electric place with sights/sounds/smells hitting you at every turn. When you enter the lobby here, you are immediately brought... More

Was this review helpful? Yes 1
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

This hotel is a real gem! It is one of the best hotels I have stayed in – the service right from my first enquiry through to our stay was outstanding. We opted to pay for the hotel transfers, and I think this was a good decision. Hanoi airport is a bit of a distance from the hotel and the... More

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Perth, Western Australia, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013

This is a lovely little hotel in a quiet street in the busy old quarter of Hanoi. The staff welcome you with a drink and a map to show you where you are, where to go, where to eat etc. they cannot do enough to help. We became especially friends with Hung who is very funny and a joy to... More

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Rotterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013

Hotel entrance is in a small alley, but centrally located within easy walking distance to the lake and the cathedral. Very kind staff, clean and quiet room and very nice a la carte breakfast, all items freshly prepared. Would definitely pick this hotel again.

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Additional Information about Hanoi Elegance Ruby

Also Known As:
Hanoi Elegance Ruby Hotel
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Business Centre Free High-Speed Internet Restaurant Room Service
Hotel Style:
#3 Family Hotels in Hanoi
#7 Business Hotels in Hanoi
Price range (per night): RM127 - 529
Official Description (provided by the hotel):
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 
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Hanoi Elegance Ruby
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