We were on a budget trip to Vietnam last week and stayed for a night at Hanoi while going to Halong Bay. I must say the place is worth the money spent all because of the helpful and smiling staff at the reception. We checked in at about 10 in the night and they had our room ready. Though the... More

The best hotel in Hanoi I ever seen. All services in Hanoi Charming Hotel is the best. The rooms are clean. Also all building is clean and safe. The hotel is very close to shopping area. All staff at the hotel is very kind especially Mr.Duc, manager of the hotel. They are very helpful. We love Hanoi Charming Hotel. More

We stayed at the Charming II Hotel on Hang Ga Street. We were looked after very well indeed. Nothing was too much trouble, everything worked efficiently and the staff were friendly and attentive without being in your face. Just one draw back - the lovely girls on the reception and travel desks are Olympic standard natterers, so if your missus... More

I was in this hotel in December 2010. I stayed in room 404. (LOL. Not the internet 404 error Not Found. I did find the hotel. In fact the taxidriver did. See later.) I came from Thailand where i had eaten some raw fish. Cause in Thailand, consequences in Vietnam. 3 days fever, in bed and in the bathroom. The staff was... More

We stayed here only 1 night b/c we extended our stay in Hanoi and their sister hotel (Hanoi Holiday Diamond Hotel) was full. Same quality of service and staff in both places. Beautiful room, air con, hot water, big tv, free internet in the room and great location. But just as in my other review - it's really the staff... More

Cheap, Friendly staff, nice location. This place really fit the bill for me and my girlfriend. The rooms are small but clean and have everything you should need in a room( love the pc with quick boot from button push to windows 10 secs woot!). The best part of this place is the staff they are very friendly and helpful.... More

As senior citizens we were a bit worried walking uo the alley way to the hotel but were very pleasantly surprised. It certainly lived up to it,s name, the staff were absolutely wonderful and so friendly. Everything clean and a computer in the room made it fantastic. Highly recommend it and such good value. More

Recently one of the hotels I stayed in was the Hanoi Charming Hotel and I was very impressed with the professional friendly nature of the staff and how enjoyable my stay was at this hotel. I always received a friendly greeting on my arrival and the staff were always pleasant and helpful with any request that I might have. The... More

This hotel is located on a small back street, the walkto it misleading. When you enter ecerythig is clean and fresh. The hotel staff were exceptionally friendly. Which in north Vietnam was a welcome change. Our room didn't have a window but t was fine, because the room was large spacious, and modern. The air con was really appreciated and... More