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Hanoi Charming Hotel

3.0 of 5
15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
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Hanoi Charming Hotel
Ranked #21 of 469 hotels in Hanoi
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884 reviews from our community

Traveller rating
    649
    192
    25
    11
    7
See reviews for
Families
92
 
Couples
395
 
Solo
114
 
Business
30
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Frome, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

I stayed with my 9 year old daughter at the Charming Hotel. Our first taste of Vietnam... and it really lived up to it's name. It is a charming hotel! Lan and Maria on the front desk were extremely friendly and ever helpful sharing their knowledge. We felt really well looked after. All staff were smiley and willing. The rooms... More

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 9 May 2013 via mobile

Rooms rather smaller but very cute . Computer in the room was definitely plus. Bed was very comfortable, and people working in this hotel are very helpful . Hotel has elevator . Hotel is in walking distance to the main tourist attraction .

Was this review helpful? Yes 4
Bangalore, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 May 2013

It's that good. Many have written great reviews about this hotel. And all of them were right. This is a great place to stay in the Old Quarters of Hanoi. The staff are a smiling lot. Ever helpful. We were even given a room, without charge, for 5 hours to relax and change before taking the night train to Hoi... More

Was this review helpful? Yes 1
See 2 more reviews by ashitdesai for Hanoi
Juneau, Alaska
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 May 2013

Booked 2 nights here in advance, showed up and were told to put our bags down and have some tea and candy before checking in. Smiles all around. Then we checked in and told reception that we were thinking of planning an overnight Halong Bay tour, and we wondered if we could stay one night, then do the tour, and... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 May 2013 via mobile

10/10 best customer service. Friendliest people and was a pleasure meeting everyone. Had a great stay, staff were so helpful in, organizing trips, train tickets and anywhere we needed to go. we needed to stay few extra nights and it was sorted no problems. Wifi was high speed. Would recommend to all my family at friends.

Was this review helpful? Yes 3
Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 April 2013

We stayed here for 3 nights. Rooms are good but no any windows. Staffs are helpful and friendly. Hotel's location is in a little street that you can see local people daily life. Around hotel has market and many food carts,so you can eat cheap Vietnamese food.

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Newcastle, New South Wales, Australia
2 reviews
5 of 5 stars Reviewed 24 April 2013

Lovely everytime when entering foyer, elevators very efficient. Very comfortable and quiet and staff are very helpful and not overbearing. This place is amazing, so clean, large and a pleasure to stay.

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Atlanta, Georgia
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 21 April 2013

This is a long narrow hotel like all the rest in the old city of Hanoi. Everything is long and narrow as in the old days, taxes were paid by the amount of street frontage you had, so you find this to be the norm in almost all Vietnam, and elsewhere too. Everything was fine here. Plenty of narrow streets... More

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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 April 2013

We stayed at the Charming hotel for 3 nights and although its not the most luxurious place you'll ever stay the high quality service we received made up for the slightly disappointing rooms. We arrived on the overnight train from Denang and although there was a bit of confusion with our pick up, when we arrived were quickly checked in... More

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See 2 more reviews by EmLizCo for Hanoi
1 review
4 of 5 stars Reviewed 16 April 2013 via mobile

The hotel is pretty small but room is good and very clean. There is PC provided inside the room as well as WiFi at the lobby. Great service staffs. They were very helpful , polite and good English communication. I was booked my trip to Halong Bay and Sapa from the staffs recommended. And yes! It's really great. Location is... More

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Hotel Summarization (Beta)

What travellers say

  • Halong bay(77)
  • Old quarter(73)
  • Mr Duc(41)
  • Friendly and helpful(20)
  • Very clean(17)
  • Great value(16)
  • HOT WATER(14)
  • Free internet(9)
  • Flat screen TV(8)
  • Very good(8)

Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #21 of 469 hotels in Hanoi
Price range (per night): RM54 - 94
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 
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