I came here with two other university friends for a post-graduation trip and stayed for two nights. I couldn't recommend this hotel enough, they were so kind and sweet to us that I felt very touched by their excellent service. We booked a trip to Halong bay for an overnight stay. This was booked on their recommendation and they managed... More

We had a great time staying here. The stuff is super helpful and friendly (especially tony) and we always got drinks (coffee and water) when we passed the reception. The rooms are ok, only a bit noisy. It's a short walking distance to the old quarter and hoan kiem lake.

After landing in Hanoi and requesting our taxi driver to take us to a certain hotel that had been recommended to us we were hijacked and told the hotel had no vacancy and that we would be taken to their 'sister' hotel. I was doubtful of this after visiting Hanoi previously, but decided to not cause a scene. I should... More

On arrival the BOYS in the hotel that seemed to run it were no older than 18/19. They were very nice and agreed a cheap rate for us. When they wanted to keep our passports to "check us in" they went about it the wrong way by insisting we go to our rooms and get them back another day, we... More

I arrived in Hanoi and didn't have anywhere to stay and so stupidly on my part asked the taxi driver to take me somewhere cheap!!! I arrived here a man came running out trying to take bags in, I kept asking the price but was ignored!! Eventually when we got inside he told me the price $15 I said to... More

We booked a room at Holidays Hotel om 24 Hang Manh (which I can recommend). Upon arrival with the cab from the airport we were told that the requested hotel is booked out due to some guest staying longer and were brought to this house not far away. The room we were given was without ac and the bathroom a... More

Please don't stay in this hotel! We have very bad experience. Even worse as described in other reviews. I wish I had checked this site before, so I to knew these people in the hotel can not be trusted. This is the maffia for sure and they will rip you off! We decided to book a tour to Sapa, Halong... More

We arrived at the airport and took a taxi to hanoi old quarter. Taxi driver took us straight to this place, which I think it's all sort of organised. I must say, rooms were clean and staff very friendly. We got cought in booking all the tours with them. Tour to halong bay was very memorable, but the train trip... More

As others have written, this hotel builds its business upon a scam. We had a booking to another hotel in the same area, recommended to us from friends (friendly little Hanoi Street hotel). Arriving at the airport we told our taxi-driver to take us to our hotel, but eventually ended up at the Golden time: Several people were involved in... More