We feel that this hotel should be avoided. We were disappointed by the overall presentation of the hotel, which showed sloppy workmanship and poor maintenance. During our four night stay we experienced immature staff, with a lack of local knowledge who were unable to answer questions and were often found playing computer games and watching tv. This made service slow.... More
- Official Description (provided by the hotel):
- Located in centre of the capital, the newly built Zen Hotel is a stylish example of this standard tube style. A modernized classic, the hotel references Art Deco. Inside, the mix of French colonial and Asian accents continues, with colors and decorations evoking Hanoi's long history.Zen Hotel offers tastefully decorated and high standard rooms, tour desk and lounge. All rooms are comfortable and modern equipment plus our well – trained and friendly staff guarantee to bring you an unforgettable stay in our hotel. The days in Vietnam, it'll be an unforgettable moment for you at Zen Hotel. ... more less
- Reservation Options:
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