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Hanoi Zen Hotel

3.0 of 5
43 Quan Thanh | Ba Dinh, Hanoi +844, Vietnam
Hotel amenities
Hanoi Zen Hotel
Ranked #229 of 469 hotels in Hanoi
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40 reviews from our community

    Trip type
Traveller rating
    23
    8
    6
    2
    1
Date Rating
1 review
1 of 5 stars Reviewed 25 August 2012 via mobile

We feel that this hotel should be avoided. We were disappointed by the overall presentation of the hotel, which showed sloppy workmanship and poor maintenance. During our four night stay we experienced immature staff, with a lack of local knowledge who were unable to answer questions and were often found playing computer games and watching tv. This made service slow.... More

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Newtownabbey, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 February 2011

we stayed a total of 8 nights here and it was perfect for us. the rooms were massive and air conned and for the time of year we went were very welcome! I travelled with my sister and we had separate rooms, each with two double beds with a wet room en-suite. The staff were the friendliest I have came... More

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Amsterdam, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 January 2011

We stayed in this hotel, for three days. It was a good room with fine beds. But the hotel was not yet finished at all, they were constructing lots of things, like the breakfast room and also in the corridors. It looked a little bit a mess through the whole hotel. The breakfast that we had, was not very good... More

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Boulder
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 21 December 2010

Zen is a budget hotel with a number of problems to resolve. Good: Budget priced, friendly lobby staff (but who don't make up for the problems), rooms relatively stylish & comfy for a budget hotel-- flat-screen TVs, aircon works, electric kettle, small fridge Bad: "No smoking" rooms are NOT smokefree: mine smelled of cigarettes and had an ashtray. No Smoking... More

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See 22 more reviews by GlobalHealthGuy for Hanoi
Hanoi, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 December 2010

My friend and I stayed at Zen Hotel 3 nights.It was so great,I had a wonderful stay. I had a feeling like my home when I was staying at there. Room is comfortable,cleanliness and the decor is so nice,...Staffs are so friendly and helpful, they helped me do alot of things..just come to stay !

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 December 2010 via mobile

Originally booked a hotel around the corner that cancelled my booking- for 5am after the overnight train from sapa. So very tired, grumpy and dirty I knocked on the door to zen hotel. They were so lovely- not only was my room nicer than the hotel I had booked (la belle vie) but cheaper too and they let me check... More

Was this review helpful? Yes 2
Bangkok
Top Contributor
187 reviews 187 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 18 November 2010

We stayed at the Zen Hotel fro a total of 5 days, and overall, it was great. If making a booking, ask for a room at the back of the hotel as the front rooms get a lot of Hanoi street noise. The room was adequate and breakfast, although simple, was pretty good. In fact, the Pho served was about... More

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london
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 October 2010

We stayed 2 night at Hanoi Zen Hotel and had a good time. The hotel has a good location, the hotel has a good location, The room was nice and quiet. Great hot shower. The staff were kind and helpful. They arranged a car for us to Hai Phong and airport.

Was this review helpful? Yes 1
Paris
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 17 August 2010

The staff is very friendly. The hôtel has a good emplacement but it is not in the heart of Hanoi. The room could be better. The bathroom was old. The breakfast was very bad. I think it could be a nice hôtel but there are many efforts to do.

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Kolkata (Calcutta), India
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 27 July 2010

We stayed for two nights at this little gem of a hotel in Hanoi. Alan was the person who greeted us at reception and it really helped that Alan spoke fluent English. This charming little hotel has only 21 rooms and all the rooms are new and Zen like in Decor. The only drawback being that the hotel is a... More

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See 2 more reviews by Mittra15 for Hanoi
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Additional Information about Hanoi Zen Hotel

Address: 43 Quan Thanh | Ba Dinh, Hanoi +844, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre Free High-Speed Internet Restaurant
Hotel Style:
Ranked #229 of 469 hotels in Hanoi
Price range (per night): RM82 - 91
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in centre of the capital, the newly built Zen Hotel is a stylish example of this standard tube style. A modernized classic, the hotel references Art Deco. Inside, the mix of French colonial and Asian accents continues, with colors and decorations evoking Hanoi's long history.Zen Hotel offers tastefully decorated and high standard rooms, tour desk and lounge. All rooms are comfortable and modern equipment plus our well – trained and friendly staff guarantee to bring you an unforgettable stay in our hotel. The days in Vietnam, it'll be an unforgettable moment for you at Zen Hotel. ... more   less 
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