we stayed a total of 8 nights here and it was perfect for us. the rooms were massive and air conned and for the time of year we went were very welcome! I travelled with my sister and we had separate rooms, each with two double beds with a wet room en-suite. The staff were the friendliest I have came... More

We stayed in this hotel, for three days. It was a good room with fine beds. But the hotel was not yet finished at all, they were constructing lots of things, like the breakfast room and also in the corridors. It looked a little bit a mess through the whole hotel. The breakfast that we had, was not very good... More

Zen is a budget hotel with a number of problems to resolve. Good: Budget priced, friendly lobby staff (but who don't make up for the problems), rooms relatively stylish & comfy for a budget hotel-- flat-screen TVs, aircon works, electric kettle, small fridge Bad: "No smoking" rooms are NOT smokefree: mine smelled of cigarettes and had an ashtray. No Smoking... More

My friend and I stayed at Zen Hotel 3 nights.It was so great,I had a wonderful stay. I had a feeling like my home when I was staying at there. Room is comfortable,cleanliness and the decor is so nice,...Staffs are so friendly and helpful, they helped me do alot of things..just come to stay !

Originally booked a hotel around the corner that cancelled my booking- for 5am after the overnight train from sapa. So very tired, grumpy and dirty I knocked on the door to zen hotel. They were so lovely- not only was my room nicer than the hotel I had booked (la belle vie) but cheaper too and they let me check... More

We stayed at the Zen Hotel fro a total of 5 days, and overall, it was great. If making a booking, ask for a room at the back of the hotel as the front rooms get a lot of Hanoi street noise. The room was adequate and breakfast, although simple, was pretty good. In fact, the Pho served was about... More

We stayed 2 night at Hanoi Zen Hotel and had a good time. The hotel has a good location, the hotel has a good location, The room was nice and quiet. Great hot shower. The staff were kind and helpful. They arranged a car for us to Hai Phong and airport.

The staff is very friendly. The hôtel has a good emplacement but it is not in the heart of Hanoi. The room could be better. The bathroom was old. The breakfast was very bad. I think it could be a nice hôtel but there are many efforts to do.

We stayed for two nights at this little gem of a hotel in Hanoi. Alan was the person who greeted us at reception and it really helped that Alan spoke fluent English. This charming little hotel has only 21 rooms and all the rooms are new and Zen like in Decor. The only drawback being that the hotel is a... More