Hanoi Imperial Hotel (Vietnam): See 214 Reviews and 71 Photos

Address: 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam

Region: Vietnam > Hanoi

Amenities:

Business Centre Free High-Speed Internet Pets Allowed Restaurant

Hotel Style:

Ranked #60 of 469 hotels in Hanoi

Price range (per night): RM166 - 266

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning. ... more less

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214 reviews from our community

See which rooms travellers prefer - 23 traveller tips

Nem L

Davao City, Philippines

2 reviews

“Small Hotel With A Big Heart”

Reviewed 21 May 2013 NEW

Compared to other 3 star hotels in Hanoi where most have no windows, this hotel has spacious & clean rooms with BIG windows. They offer daily complimentary fruit aside from the usual free bottled water and coffee/tea. Room amenities are like that of a 5-star hotel. Reception and Concierge are very accommodating and friendly. Breakfast is delicious & service is... More

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Dear Sir/ Ma’am, In representation of Hanoi Imperial Hotel’s staff and management, I would like to express our gratefulness for your stay at our hotel as well as your thorough comprehension to us. We couldn’t feel any other way but honored and thankful for your words of understanding what we tried so hard to deliver. You were really the one... More

Christine K

Sale, Australia

Senior Reviewer

7 reviews

5 hotel reviews

Reviews in 5 cities

2 helpful votes

“Good hotel with excellent customer service”

Reviewed 7 May 2013

We found the staff here to be genuinely friendly and very helpful. It is situated in a laneway not far from the Hoan Kiem Lake and close to restaurants and shopping. When we arrived in Hanoi we did not expect to find our hotel in the bustling back streets of the city but what we discovered was a hotel with... More

Dear Ma’am, On behalf of our hotel management and operation team, I would like to express our thankfulness for your choice of our hotel among hundreds of other hotels in the Old Quarter and your wish to return our hotel. Although our hotel didn’t impress you at the first glance, we are glad that you were satisfied with our facilities... More

Sara A

Jerusalem

Reviewer

3 reviews

Reviews in 3 cities

“Excellent expereince”

Reviewed 28 April 2013

The hotel is located right in the old city, two minutes' walk from Hoan Kiem Lake. We stayed for four nights, and enjoyed our stay very much. The service was excellent, the beds were comfortable, the room was attractive and clean. The heating system worked fine. Highly recommended!

Dear Sir/ Madam, Thank you so much for your stay at our hotel! We are so honored to be your preferred choice for your visit to Hanoi and to get your compliment for our services. We have tried to improve our services every time we got feedback from customers. We self-acknowledged that we still have long way to go but... More

frank1e

Edinburgh, United Kingdom

Senior Contributor

28 reviews

6 hotel reviews

Reviews in 15 cities

20 helpful votes

“well situated”

Reviewed 18 April 2013

we have just returned from my visit to Hanoi staying at the Hanoi imperial hotel this is a lovely little hotel well situated for the city's attractions the staff are very friendly and helpful. we stayed in a basic room which was ample for our needs very clean and well maintained with fresh fruit and toiletries every day. I would... More

See 3 more reviews by frank1e for Hanoi

Dear Sir, Warm greetings from Hanoi Imperial Hotel! On behalf of our hotel team, I would like to send you our special thanks for your stay at our hotel and your use of our services. I have passed your message to all of our staff, especially Tony Vo and Mr. Duc. They were very inspired and proud that you were... More

Arena G

Kuala Lumpur

6 reviews

Reviews in 2 cities

“An enjoyable stay”

We booked our 3 nights' stay after reading the reviews here and I'm pleased to note that we were not disappointed with our choice. The staff are so warm & friendly and the family room is well appointed, with an extra large and clean bathroom. There were fresh fruits (mango, dragonfruit, orange & bananas) in our room each day, as... More

See 4 more reviews by Arena G for Hanoi

Dear Arena G, Warm greetings from Hanoi Imperial Hotel! We are very thankful for your stay at our hotel recently and will be honored to welcome you back another time. We are also glad to know you were happy with overall services and our staff’s helpfulness. We had been trying to improve our services day by day and you were... More

AdzN_03

Singapore, null, Singapore

10 reviews

10 hotel reviews

Reviews in 8 cities

8 helpful votes

“Halong Bay cruise cancelled - thank goodness for Hanoi Imperial!”

Reviewed 11 April 2013

We had to make a very last-minute booking here due to our Halong Bay cruise being cancelled. It exceeded our expectations and we were very grateful that "last-minute" didn't mean "inferior". Pros: - it's very well-located, being within a few minutes' walk of Hoan Kiem Lake and surrounds. It's down a quiet street, so you're not disturbed by the typical... More

Dear Sir/ Madam, Greetings from Hanoi Imperial Hotel! Thank you so much for your booking at our hotel. I’m sorry that your Halong Bay tour had been cancelled, yet happy at the same time to have you stay at our hotel. We acknowledge your recognition of our hotel pros and cons. Both sides are so important to develop and improve... More

JohnnyHSale_Victoria

Sale, Victoria

Top Contributor

58 reviews

23 hotel reviews

Reviews in 23 cities

16 helpful votes

“Hidden Gem”

Reviewed 10 April 2013

We stayed there for a total of 2 nights before and after our Vietnam Ha Long Bay tour. It was wonderful. it is located in a lane way away from the busy streets. From the time we arrived until the time we left the staff were so friendly or helpful. The reception staff were welcoming and friendly. It is located... More

See 3 more reviews by JohnnyHSale_Victoria for Hanoi

Dear Sir/ Madam, Greetings from Hanoi Imperial Hotel! On behalf of hotel team, I would like to give you our special thanks for your stay and your genuine review to our hotel. It was an honor to receive your truthful comments. We self-acknowledge that good location is not good enough to bring guests to us as well as to make... More

Linda T

Huntington Beach, California

Contributor

11 reviews

7 hotel reviews

“Great Location”

Hanoi Imperial is very well located, walking distance to all major attractions (Hoan Kiem Lake), restaurants and shops. The food are delicious! The rooms are very clean. The beautiful city view on the roof top was excellent. Staff are very friendly and always offer to carry our things to the rooms. Wi Fi is available at free of charge.

Dear Ms. Linda T, Warmest greetings from Hanoi Imperial Hotel! We were very pleasured for your choosing of our hotel and grateful for your stay with us and your use of our services. As pointed out by many other guests, good location is one of our strengths. We have been putting more efforts to enhance other aspects of services. We... More

Jeanneton

45 reviews

14 hotel reviews

Reviews in 19 cities

17 helpful votes

“All round value for money”

Reviewed 8 April 2013

Excellent friendly, helpful service. Clean spacious, comfortable rooms. Delicious breakie included. The staff at this hotel are all so willing and happy to help you. They can also book a very good Ha Long Bay cruise for you. Thanks for another great stay!!!

See 2 more reviews by Jeanneton for Hanoi

Jeanneton has 1 more review of Hanoi Imperial Hotel

“Soooo obliging and helpful”

Reviewed 1 October 2012

Dear Sir/ Madam, Warm greetings from Hanoi Imperial Hotel! Thank you so much for your choosing our hotel again for your stay. We couldn’t be happier to welcome you back and saw how you were satisfied with our hotel. We felt so lucky to have you as our guests once again, and it was an honor to arrange you the... More

kerryaustralia007

Perth, Australia

8 hotel reviews

10 helpful votes

“Good Location”

Reviewed 29 March 2013

From reading previous reviews, Hanoi Imperial was exactly what we had expected. Good value for the price we paid. From arriving up a motorbike filled laneway,which does not do justice for the hotel, to doorman opening the doors for us. Check in was with ease and we were shown to our room. Our room was on the seventh floor, very... More

Dear Madam, Greetings from Hanoi Imperial Hotel! Thank you so much for your stay at our hotel recently. We’re so glad to know that you did enjoy your stay with our accommodation and services. I suppose that you had not had any inconvenience during your stay here. Our staffs did put their best effort to bring you the most comfortable... More

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Hanoi Imperial Hotel

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