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May de Ville Old Quarter Hotel

3.0 of 5
43 Gia Ngu St | Hoan Kiem District, Hanoi 844, Vietnam
Hotel amenities
May de Ville Old Quarter Hotel
Ranked #79 of 469 hotels in Hanoi
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246 reviews from our community

Traveller rating
    123
    79
    32
    9
    3
See reviews for
Families
37
 
Couples
110
 
Solo
14
 
Business
11
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Perth, Australia
1 review
5 of 5 stars Reviewed 10 May 2013

Look no further than May DeVille Hotel Old Quarter if you want to experience life in vibrant centre of old Hanoi in a really comfortable and affordable hotel. We found the location excellent because while being in a tiny bustling street it was only a few blocks from Hoan Kiem Lake so easy to walk to other areas like museums,... More

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Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 April 2013

A stones throw away from Hoan Kiem lake, May de Ville offered a suitable room with amenities for our stay of three nights. Although at check in we were given a twin room instead of double bed, they moved us at short notice and were attentive in helping move luggage and room keys. The staff were helpful when asked about... More

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maydevillehotel, General Manager at May de Ville Old Quarter Hotel, responded to this review
24 April 2013

Dear Samantha G, You have sum up all of our key assets and I thank you for such great a feedback. I am truly glad to hear that you have had an enjoyable experience with us. I look forward to welcoming you back. General Manager. More

Tel Aviv, Israel
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 April 2013 via mobile

I stayed at this hotel for two nights. The location is great, in the middle of the old quarter. The room was very clean, big and quiet. The stuff are very friendly and helpful. Breakfast is ok- though it's a buffet, there aren't many options but still it's fine. Good value for your money.

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maydevillehotel, General Manager at May de Ville Old Quarter Hotel, responded to this review
24 April 2013

Dear yael_11, Thank you for the feedback on your recent stay. I am pleased that you enjoy our guest room facilities and our service. It is great that you enjoyed the service from our team which I will pass on your kind words to them as an encouragement to keep up their good work. I look forward to welcoming you... More

Sydney Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 21 April 2013

What an amazing location, just steps away from the market and in the heart of the old quarter for just about everything. The hotel was lovely, staff helpful and the breakfast good. Room was really just like the photos and air-conditioner worked well. View over roofs and streets was a great way to start the trip.

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See 2 more reviews by CathJ2010 for Hanoi
maydevillehotel, General Manager at May de Ville Old Quarter Hotel, responded to this review
24 April 2013

Dear CathJ2010, I am truly glad to hear that you have had such an amazing time at the May De Ville Old Quarter. It is a delight to hear that you enjoyed the service from the staff, room and the breakfast. Your wonderful feedback encourages us to keep on providing such high standards of service. We look forward to welcoming... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 April 2013

We loved staying here! Great location and such great value. For $6USD each...we were in a 6 bed dorm which was modern and comfortable, shower had hot water and each person had their own locker (bring your own lock as these are not provided). The TV lounge and pool table area was fabulous...like home away from home, something much needed... More

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Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 April 2013

I had stayed in several hotels in Vietnam over a 2 week period and the May de Ville Hotel had the friendliest staff I had encountered. The woman at the front desk (I should have gotten her name) in particular was very friendly and after staying there on 3 different occasions during one week, she told me that it would... More

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maydevillehotel, General Manager at May de Ville Old Quarter Hotel, responded to this review
24 April 2013

Dear Andyteach, Thank you for sharing with us your recent experience at the May De Ville Old Quarter. I am very pleased to hear about your general satisfactory experience at our hotel and your kind words are most gratifying and have been shared with the whole team, especially for Mrs Hoa ( Flower ) - the woman at the front... More

Atherton Tablelands
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 11 April 2013

We booked a month long holiday through a travel agent in Australia and our last week was spent in Hanoi at the May de Ville Hotel in the old quarter. Our room was small, the safe was broken and you had to step on a wooden box to get into the bath/shower. We asked for the safe to be fixed... More

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maydevillehotel, General Manager at May de Ville Old Quarter Hotel, responded to this review
24 April 2013

Dear Guest Thank you very much for sharing your experience on Trip Advisor. The full details of your feedback was shared with our Teams and actions will be taken to improve our services. We are regretful for the shortfall in our facilities as it is not what we aim to deliver to our guests and we look forward to welcoming... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 30 March 2013

Staff are very friendly and you can walk to many main attractions. The nearby lake is a great walk and the rooms are very clean. For the amount you pay it is an excellent hotel with the best staff. We will be back had an awesome holiday at May De Ville. Janine and Bill Melbourne Australia.

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maydevillehotel, General Manager at May de Ville Old Quarter Hotel, responded to this review
5 April 2013

Dear Bill C, Thank you very much for choosing us as your staying and for such nice comments about our hotel facilities and services. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved this goal is a... More

Zurich, Switzerland
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 27 March 2013

Our expectations were quite high, compared to what we received. We booked a transport to HLB by private transfer with the hotel for 190 dollars. We got a confirmed booking and pick up time. The next morning as the driver still hasnt arrived after 30 minutes, the reception supervisor said, there has been a mistake by the evening shift. the... More

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maydevillehotel, General Manager at May de Ville Old Quarter Hotel, responded to this review
4 April 2013

Dear BORAM1985, Thank you very much for taking the time to write a review of your recent stay at the May De Ville Old Quarter. We sincerely regret about the overall service you received from Halong Bay We are very sorry that you did not experience the exemplary service you deserve. Please accept our apologies and we hope that you... More

Limerick, Ireland
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 22 March 2013

Very welcoming and friendly, helpful staff. The hotel is very central, walk out on to the street and you're right in the middle of the action!! The staff warn against pick pocketing but beyond that we felt very safe and walked everywhere, day and night. The hotel rooms were spacious but basic. Our bathroom door didn't close and there was... More

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maydevillehotel, General Manager at May de Ville Old Quarter Hotel, responded to this review
4 April 2013

Dear travelhappy1306, I am happy to hear that you and your group have had an enjoyable stay at our hotel during your trip in our country. Your comment on the breakfast is well noted and we will have it reviewed with our team. Again thank you for your constructive feedback and We hope that you will present us the opportunity... More

 
 
May de Ville Old Quarter Hotel
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Hotel Summarization (Beta)

What travellers say

  • Halong bay(24)
  • Very clean(17)
  • Honeymoon suite(12)
  • CUSTOMER SERVICE(9)
  • So friendly(7)
  • Early morning(4)

Additional Information about May de Ville Old Quarter Hotel

Address: 43 Gia Ngu St | Hoan Kiem District, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #79 of 469 hotels in Hanoi
Price range (per night): RM75 - 199
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located at one of the most crowded streets in the Old Quarter, within walking distance of the central business district and major local attractions, May de Ville Hotel experiences both the modern, high-speed urban lifestyle as well as the unique, charming and impeccable elegance of Hanoi. Features include nearly 50 well-appointed rooms with city view, IDD telephone, air-conditioning, LCD televisions, etc. Modern and cozy bathrooms with bathtubs or showers, hair-dryers and accessories are freely provided. For international travelers, May de Ville Hotel with the helpful and friendly staff is more than a luxury hotel – it's somewhere that will make you feel like home. ... more   less 
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May de Ville Old Quarter Hotel
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