This a great hotel offering a central location in the "Old Quarter" , with wonderful staff who were attentive , courteous and professional at all times. Our suite on the 6th floor was clean and comfortable, and despite being at the front of the building , road noise was not an issue, it had a balcony but sadly the weather... More

We stayed for 1 night and then another 2 nights after an overnight trip to ha long bay. The location right on the edge of the old quarter is great, the staff are always helpful and the rooms were very comfortable. Now for the bad points..... the superior or deluxe room 701 with a balcony sounds great, but you got... More

Excellent location near to all the sites we wanted to visit. We stayed for 2 nights, 30 March and 31 Mach 2013 and the hospitality from the time we came down from the taxi on arrival right up to after we checked out was excellent and second to none. All the staff treated us very well from the door man,... More

We stayed at the Meracus 1 Hotel for two nights, with another three nights later at No 2. No 1 is great location in old quarter, near lake and water puppets. Excellent hotel, very clean, well appointed rooms, great breakfast buffet. Wonderful, helpful and efficient staff. We had a deluxe room on the 7th floor at the back so room... More

I stayed at many hotels in Vietnam during a three week trip and without question, this hotel was not only the most amazing one of my trip, but because of the service, perhaps one of the best hotels at which i've ever had the pleasure of staying. The moment I walked in, the service rep named Cuc greeted me with... More

This is a very good well positioned hotel. Value is very high, and hotel interior and services are of a very high standard, but it is the staff that stand out as exceptional. Hermes the duty manager and his crew are as good as I have ever experienced anywhere in the world. Would certainly recommend this hotel.

We were greeted like royalty with the warmest welcome I have ever experienced. The staff (from the front desk to the cleaning staff) are knowledgeable, friendly and efficient. We were lucky enough to stay at both Meracus 1 and Meracus 2 and this review applies to both. Locations are both excellent, every part of the hotels were clean and the... More

Simply impossible to explain it, beautiful people, beautiful service, beautiful hotel, I recommend you all to stay here if you visit Hanoi! Perfect location, very clean, very professional service. The rooms 701 and 702 are perfect, I believe the rest are also great, the food shows the quality of the chef and, in this case is FANTASTIC (with capitals)

After a booking error with Meracus 1 (this seems to be often) and then a mis- understanding of our rates for swapping to Meracus 2, we finally settled into the best hotel in HanOi. The hotel is clean and decor lovely - close to everything in the old quarter and yet noise no problem. Breakfast great and ALL staff just... More