We stayed here for 2 nights before leaving to go to Halong Bay, we loved it so much that when we came back to Hanoi we booked another room. The Staff are really friendly and helpful and are really funny, they genuinely appear to really like their job. Your always offered a drink of juice or tea when ever you... More

Have stayed in the splendid star rooms many times and have to say always a comfortable stay, staff happy to help. And when we had a problem with our room they changed us to a sister hotel. One word of advice they also own hotel chao on same street this hotel isn't anywhere near as nice as the others so... More

The staff alone is the best reason to stay at this hotel. They are extremely attentive and engaging. They make you feel like family and take care of everything you could possibly need. Mr. Ha (Jack) was super friendly and even ironed my shirts for me. He's a great asset to the hotel. You absolutely can not beat the location,... More

The best Hotel staff ever!!! Our stay was excellent!. Breakfast is so good. Very courteous staff, we found new friends, I commend Jenny of Splendid Star Suite..she pointed out where to go, best place to eat etc. She spent several minutes talking to each one of us..we were 6 traveling and it was always the best moment. At night Mr... More

Staff very king and lovely. Alot of choice of breakfast. All of them are very good. The rooms are big (we had a family room) with wifi everywhere and a computer in the room. The hotel is in the middle of the city with shops and restaurants near of it but it s quiet for sleeping. We were 4 poeple... More

The staff are great, very helpful & friendly & speak great English! The hotel location is perfect, across the road from St Joseph's cathedral & only a block away fro Hoàn Kiém Lake, a variety of restaurants nearby. The rooms are clean & decorated nicely. Very affordable too. Highly recommended!

It's a small hotel with very good facilities and amazingly lovely staff!! Small as viewed from outside, rooms are in fact spacious and cozy! They look 100% the same as the photos shown on the website~ It may not be quite suitable for travellers who cannot walk though since the petite hotel doesn't have an elevator. Don't be put off... More

The staff there are friendly and pretty as well. They will brief you about the tourist spot in Hanoi. The room is great with television, personal computer etc. The St Joseph Cathedral can be seen from the balcony. Some-more the location of the hotel is good. The tourist spot is just a few distance away. So we have saved a... More

As a woman traveling alone and then as a mom and two daughters I found this boutique hotel perfect. Good size, modern, clean and comfortable rooms. All with balcony. Professional, caring and English speaking staff. Delicious breakfast. Perfect location. All our tour needs taken care of at competitive rates. My only complaint is that I couldn't stay longer. They even... More