Sofitel Plaza Hanoi (Vietnam): See 473 Hotel Reviews and 239 Photos

Also Known As:: Sofitel Plaza Hanoi Hotel Hanoi; Sofitel Plaza Hanoi Hotel; Accor Plaza Hanoi; Sofitel Hanoi; Hanoi Sofitel

Address: 1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam

Phone Number:

Region: Vietnam > Hanoi

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#5 Luxury Hotels in Hanoi

#14 Business Hotels in Hanoi

#46 Family Hotels in Hanoi

Price range (per night): RM304 - 494

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Situated between two lakes and the Red River, Sofitel Plaza Hanoi forms a recognized landmark with the best view of the city skyline. Only a stone’s throw away from Old Quarter, the hotel evokes the feeling of French classic luxury. With the breathtaking view, the comfort of Sofitel MyBed, luxurious bathroom amenities, two fine dining restaurants and two chic bars, Sofitel Plaza Hanoi has always been among the top choices for luxury hotels in Hanoi. ... more less

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473 reviews from our community

See which rooms travellers prefer - 87 traveller tips

apatel84

1 review

“Not sofitel or 5* standard!”

Reviewed 15 May 2013 NEW via mobile

This is an old hotel, walls need a paint, bedroom floor and areas need a good clean! We checked in and as I had booked a river or lake view room, I asked whether I could have a lake view room. To be told none were available, but if I paid an extra $92USD per night, I could be given... More

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Dear apetel84, Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us. At Sofitel, we strive to provide an exclusive service experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in... More

Bobby767

Eastbourne, United Kingdom

Contributor

14 reviews

5 hotel reviews

Reviews in 5 cities

2 helpful votes

“Five Stars from start to finish!”

Reviewed 12 May 2013

A great & warm welcome from the start to the finish, of our stay. The hotel lobby is amazing & there are two great glass sided lifts, so you can enjoy the view on the way & from your room. The rooms are well appointed, with a very comfortable bed. There is a brilliant swimming pool with a sliding roof,... More

See 5 more reviews by Bobby767 for Hanoi

Dear Bobby767, Thank you for choosing to stay with us at Sofitel Plaza Hanoi on your recent visit to the city and for taking the time to share your experience. I am delighted to know that you had a pleasant stay with us. I am also grateful that our staff succeeded in going above and beyond and were able to... More

prmny

Hanoi

Reviewer

3 reviews

Reviews in 2 cities

“home from home”

Reviewed 9 May 2013

Thought would write a long overdue review of what is in my opinion one of the best hotels i have had the pleasure to stay in. I pretty much travel constantly and see way too many hotels, both in Asia and all around the world. Most make me feel just jaded and fed up. Sofitel Plaza is a rare exception... More

Dear prmny, Thank you for taking the time to write such a thoughtful review of the Sofitel Plaza Hanoi. It makes me very delighted to know that you were happy with the hotel facilities and the efficient service from our team. I appreciate your kind words regarding to Ms. Marine, Ms. Huong and Mr. Hoai, and I will pass on... More

camillebrag

Melbourne, Australia

4 reviews

“Wonderful stay, the staff go absolutely out of their way to accomodate their guests.”

Reviewed 7 May 2013

After getting sick on a cruise and being hospitalised, it was such a relief to be back at the Sofitel where the staff went above and beyond to make sure that my mother and i were comfortable. The room was impeccably clean, the staff are very polite and helpful. Loved the Club Sofitel Lounge! The canapés and drinks were amazing.... More

Dear Camillebrag, Thank you for taking the time to write such a great review for Sofitel Plaza Hanoi! As we always strive to create magnifique stays for our guests, I am so happy we were able to accommodate you and provide you with that experience. I will pass on your kind words to Ms. Tu and Mr. Marc and the... More

yantina

Perth, Australia

13 reviews

6 hotel reviews

Reviews in 10 cities

3 helpful votes

“Service,service,service”

Reviewed 6 May 2013

Wow. Just did two nights in hanoi as a starter to a 4stop vietnam trip. This place is great. Place is full of smiles and good will. Sofitel was our first taste of it. Very thing is superb. Decore, food, external lifts and superior rooms. Loved it. A pool with a transperant opening roof. Indoor spa/sauna/steamroom/gym that o have never... More

Dear yantina, Thank you for your feedback following your recent stay at Sofitel Plaza Hanoi. I am very happy to learn that you really enjoyed the service from our team and you have had a pleasant stay with us. It is always a great pleasure to make all of our guests happy. Once again, thank you for your beautiful comment... More

SingaporeMartin

Singapore, Singapore

14 hotel reviews

Reviews in 14 cities

11 helpful votes

“Reasonably priced for a reasonably good location”

Reviewed 2 May 2013

Not situated at the thick of the action of the old quarters, but close enough for a quick taxi ride there. A stroll around the lake is also a relaxing option. Rooms are spacious and each room seems to have a view, with the odd numbered rooms facing the road and the even numbered ones facing the lake. Enjoyed my... More

Dear SingaporeMartin, Thank you very much for choosing to stay with us at Sofitel Plaza Hanoi and spending time to share your experience. I am delighted to hear that you had an enjoyable time with us, and I really appreciate all your kind words in regards to the rooms and their views. We are looking forward to the opportunity of... More

A TripAdvisor Member

“I have stayed at better Sofitel's.”

Reviewed 28 April 2013

I love Sofitel and try to always stay at one (if available) when travelling, unfortunately this one in Hanoi seems quite old, and the rooms very small. Is a great deal for the money but not the 5 star experience I usually get.

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Review collected in partnership with Accorhotels.com

Dear Guest, Thank you very much for taking the time to share your comments. We regret to read that you did not completely enjoy your stay with us. At Sofitel, we take pride in ensuring our guests satisfaction; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to... More

click11

west australia

Senior Contributor

35 reviews

17 hotel reviews

Reviews in 17 cities

18 helpful votes

“breakfast heaven”

Reviewed 26 April 2013

Really liked this hotel. It has lots going for it. Like the lounge near the foyer, it has good ambiance, drinks, and you can grab a sweet treat from the little bakery nearby and enjoy it there too. The rooms were not large but beautifully appointed, very classy bathrooms and amenities. We had a spectacular view from our room, just... More

Dear click11, It was a great pleasure welcoming you at Sofitel Plaza Hanoi. We are delighted to read that you had an enjoyable stay with us. At Sofitel, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we would like to thank you for providing it. We look forward... More

Paul P

Senior Reviewer

10 reviews

Reviews in 4 cities

4 helpful votes

“For Lan's salon. A haircut”

Reviewed 25 April 2013

i just had a haircut by Lan at Lan Salon in the plaza area at the bottom of the hotel. Iy was great. Tired of having a bad haircut in foreign cities, it was great to explain in english what i wanted and get exactly what i asked for. I was very happy.

Dear Paul P, Thank you for choosing to stay with us at Sofitel Plaza Hanoi on your recent visit to the city and for taking the time to share your experience. Your comment for the Lan’s salon is much appreciated, and we will surely pass your kind words to Ms. Ly and the salon team as it will certainly serve... More

huentb

Haiphong, Vietnam

“excellent”

Reviewed 24 April 2013

I just have a excelent trip with family at your good hotel.room is excellent view is wonderful. swimming pool is not suit for children. the best we like is the view the least we like is swimming pool.

Dear Huentb, It was a great pleasure welcoming you at Sofitel Plaza Hanoi. I am delighted to hear that you had an enjoyable time with us. As we always strive to provide superior levels of service to all guests, your feedback is very important and we thank you again for providing it. We look forward to welcoming you back soon... More

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Sofitel Plaza Hanoi Hotel Reviews, Hanoi

Sofitel Plaza Hanoi

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