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Hilton Hanoi Opera

4.5 of 5
1 Le Thanh Tong St., | Hoan Kiem Dist.,, Hanoi, Vietnam
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Hilton Hanoi Opera
Ranked #63 of 435 hotels in Hanoi
4.0 of 5 stars 379 Reviews
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379 reviews from our community

What travellers say about this hotel
  • Very good(16)
  • Executive floor(14)
  • Old quarter(12)
  • Hoan Kiem lake(7)
  • Day trip(5)
  • First nights(5)
  • Water puppet(5)
  • Friendly and helpful(4)
  • Ha Long Bay(4)
  • Breakfast buffet(4)
Traveller rating
    165
    132
    52
    19
    11
Only show reviews for Family (41) | Couples (153) | Business (87)
Date Rating
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

The hotel is in a central location and in a pleasant area. There is a pretty square with cafes nearby. The staff are very friendly and make the effort to ensure you have a good taxi company when you need it, assist you with where you are going and go out of their way to be helpful. We stayed on... More

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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

Very nice hotel, with great shops and restaurants. The staff very helpful and friendly. Centrally located, this is a great hotel to stay in while touring Hanoi. Luxury shops such as Gucci are across the streets. The rooms are nice, but in all honesty, could use a little renovation. Wouldn't hesitate to stay there again! More

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Peter Simson, General Manager at Hilton Hanoi Opera, responded to this review
25 May 2012

Dear JakeSG, Thank you for taking the time to write a response after your stay in our hotel in December 2011, I am very happy to read your comments about your recent stay and glad that you found the location to be convenient for touring and shopping. Also, I am delighted to read your good impression of our Team members.... More

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 May 2012

Hilton always have good service. This hotel is no exception. Not much of complains. Walking distance to the popular lake. Stayed in the executive floor. Breakfasts and lounge facilities were mediocre and pretty disappointing. The room was big. The staff was helpful and friendly. More

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Peter Simson, General Manager at Hilton Hanoi Opera, responded to this review
25 May 2012

Dear Tony Y, Thank you very much for your comments on this website. I am delighted that you found our location to be a convenient access to the famous Hoan Kiem lake. I am also happy to read that you found our guest rooms to be spacious and that you had a positive impression on the helpfulness and friendliness our... More

Palmerston North, New Zealand
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

I have just come back from the Mother's day brunch at the Hanoi Hilton Opera, and this is the second time I have gone too a brunch here, the other one I was lucky enough to celebrate Christmas lunch . Firstly, I really don't go for Buffet's but this one is to die for, the food is so fresh, good... More

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See 3 more reviews by Judyorchid for Hanoi
Peter Simson, General Manager at Hilton Hanoi Opera, responded to this review
25 May 2012

Dear Judyorchid, Thank you very much for your kind comments after your recent dinning experience in Ba Mien. I am glad to know that you had an enjoyable Mother's day brunch with your son at our hotel. Your very detailed comments will serve as an encouragement to us all as we strive to continuously improve the quality of our services.... More

Kent, UK
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012

We startedhere on our honeymoon. Despite our early arrival, they checked us in right away, to an upgraded room, which was very clean and spacious. Soon after, there was a knock at the door and room service delivered a selection of chocolate mousses and truffles for our honeymoon. We only stayed one night before heading off to Ha long bay... More

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Peter Simson, General Manager at Hilton Hanoi Opera, responded to this review
25 May 2012

Dear Claire B, Thank you very much for your comments on this website. I am happy to hear that you had an enjoyable and memorable honeymoon stay at our property. While we strive hard to exceed the expectations of our guests and it is always a delight to receive such positive comment. We look forward to welcoming you “home” upon... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 29 April 2012
2
people found this review helpful

Stayed here for 5 nights in April, one of the best experiences we have had. My husband and I have stayed in Hiltons around the world and as Diamond members of Hilton Honors spend a good amount of time in Hilton properties. The Dir of Operations here, Gerard Walker single handedly made this one of our best experiences. Gerard was... More

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Peter Simson, General Manager at Hilton Hanoi Opera, responded to this review
3 May 2012

Dear Andywoo1, Thank you very much for your comments on this website. It is our pleasure to note that your stay at our hotel is “one of the best experiences” you have had. This generous comment as well as your satisfaction with our executive lounge service, our food, wine and breakfast will be shared with all of our Team Members.... More

South Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 27 April 2012

Lovely lovely lovely service, rooms, breakfast and services. Pol a bit small. Wonderful entertainment each afternoon in the enormous foyer. Room service lovely. Great location close to good food and shopping. Breakfast was the best we have had anywhere in Vietnam. More

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See 2 more reviews by isaaustralia for Hanoi
Peter Simson, General Manager at Hilton Hanoi Opera, responded to this review
3 May 2012

Dear isaaustralia, Thank you very much for your kind comments after your recent stay. I am glad to know that you had an enjoyable time at our hotel. The fact that you found our hotel to be in “great location” with “best breakfast” and “lovely service” will be shared among our Team and will serve as an encouragement to us... More

West Coast
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 26 April 2012

Initially was disbelief that they actually used the name known worldwide as the infamous Prisoner of War camp. When I was there (longer ago than TripAdvisor would let me list) it was the best hotel in the city. It is just feet away from the actual grounds where the U.S. Embassy was located and eventually overrun. (An image immortalized on... More

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See 4 more reviews by Bentheredunthat for Hanoi
Peter Simson, General Manager at Hilton Hanoi Opera, responded to this review
7 May 2012

Dear Bentheredunthat, Thank you very much for your comments on this website. I am happy to hear that you enjoyed your stay at the Hilton Hanoi Opera. Your positive feedback with respect to our Concierge team will be shared with all of our Team Members as feedback is always important in reviewing and enhancing the level of service and facilities... More

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 April 2012

Stayed at this hotel for 3 nights while on holiday in Vietnam and couldn't find fault about anything. Situated in the French Quarter, its location is perfect and within walking distance to the lake and the magnificent Old Quarter. Our bedroom and en-suite were very spacious and spotlessly clean. Breakfast was superb and catered for all tastes. Sports bar was... More

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See 2 more reviews by 100Andy for Hanoi
Peter Simson, General Manager at Hilton Hanoi Opera, responded to this review
1 May 2012

Dear 100Andy, Thank you very much for your positive comments after your stay. I am happy to know that you enjoyed your stay at Hilton Hanoi Opera and you found our location to be “perfect” and the bedroom, breakfast and sport bar were to your liking. These generous comments will be shared with all of our team members so that... More

Norway, ME
Top Contributor
73 reviews 73 reviews
Reviews in 47 cities Reviews in 47 cities
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed 23 April 2012

I used this hotel as a base to visit northern Vietnam and Hanoi, staying here four different nights over 9 days in April 2012. The service is what makes this hotel different from others. All staff members that I met were friendly and accommodating. They seemed to sincerely want to help make my stay as enjoyable as possible. I was... More

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Peter Simson, General Manager at Hilton Hanoi Opera, responded to this review
1 May 2012

Dear ChinaShrek, Thank you very much for your kind comments after your recent stay. I am delighted to hear that you were satisfied with our service and that our staff were friendly and accommodating. Your comment will definitely encourage our Team in our endeavor to exceed our guests’ expectations while staying with us. ChinaShrek, I hope that we will be... More

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Additional Information about Hilton Hanoi Opera

  • Hilton International Hanoi
  • Hilton Hanoi
  • Hanoi Hilton
Address: 1 Le Thanh Tong St., | Hoan Kiem Dist.,, Hanoi, Vietnam
Price range (per night):* RM471 - 795

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