We first contacted them via email and their communication was excellent, patient and informative. The communication made our decision easy. Upon arrival, we were greeted with warm smiles and a glass of water as we checked in. We were taken up to our room by one of the reception staff; she showed us the room and how to work the... More

Hanoi Guesthouse is an absolutely fantastic place to stay. After 3 months travelling around SE-Asia, I'm pretty confident that this is our favourite hotel. The are definitely the most helpful place we have stayed, making everything so easy. We were a bit worried about arriving at the Hanoi airport because of the notorious taxi scams, however Hanoi guesthouse had a... More

Stayed in a standard double for $20. Room was clean but small. We were tripping over our two packs. The bathroom had a real bathtub but water still got all over the floor every shower- bad design. Sink faucet also had problems- it was always boiling hot! Breakfast is nice & goes til 11. The staff are extremely friendly and... More

Thank you to everybody. You provide me fantastic stay.I don't forget that you provide me a bed and shower for free when I return from Sapa and a very fresh water and lemon when I return from Halong. The tours were also great. Thank you for the smile. The hotel is on a very nice area. Rooms are OK. Breakfast... More

Well situated in the old quarter, and friendly staff makes this guesthouse a good choice in Hanoi for a very reasonnable price. On the upper room, noise is not a big issue at all, I haven't tried on the lower floor but being on a busy road ( as almost all the old quarter streets are), I imagine light sleepers... More

Never without a smile, the staff was always ready to lend a helping hand; be it information about where to get vietnamese coffee or the appropriate attire to visit certain places of interests. The rooms were big and surpassed what we expected for the amount of money we paid. Breakfast was delicious and varied. The only sore spot about our... More

The hotel manager Ms Chau, as well as the staff, are very friendly, caring and sincere to us during the course of stay in this guesthouse. The guesthouse is clean and tidy and fully equipped with all required items to serve a good stay in Hanoi, but is paid at a remarkably low price!! The included breakfast is awesome, with... More

We stayed at the Hanoi Guesthouse twice - once on our arrival in Vietnam and again prior to our departure three weeks later. The rooms were clean and the beds comfortable. They had flat-screen TVs, ensuite bathrooms with good showers and all for $25-30, including a tasty breakfast. But the best thing about it was the friendliness and helpfulness of... More

the hotel have great location, surrounding with many restaurant and pubs, walking distance to beautiful Hoan Kiam Lake. Clean and comfortable room. Most important with pleasant staff everyone, very helpfull staff, thanks to you all also!! More