Dirty, smelly, with unfriendly staff. Stayed as part of a tour... had to be relocated to a different hotel due to horrific standards. Live rat found under bed sheets by another couple on our trip. Absolutely disgusting.

There are better value places to stay than this. The location for the early morning train heading south is the only plus that comes to mind.This is an old and tired hotel and it shows. STAFF: Unfriendly. Very few speak English, smiles are infrequent and It all seems just too hard. BAR: None in the hotel. Warm Beer is kept... More

not alot to say about this hotel rooms were dirty breakfast was ok location is not great you need to get taxis one good point close to train station

I had the delight of staying in this hotel for 2 nights as part of my Intrepid Vietnam Adventure Tour. I had already read the horrific reviews, so took my own bedding, planned for the worst but hoped for the best. The area isn't bad, it's a 5 minute walk to the Temple of Literature and close to the War... More

We were due to stay two nights at the victory as part of a tour, but we cut our stay short because of the state of this hotel and its staff. When me and my sister checked into our room (the one with the large crack in the door) we found hair all over the bathroom and some kind of... More

Like many others, we stayed here on the first night of a tour and had no choice as it was booked with the tour group. After reading other bad reviews, we cancelled a request with the tour company to book us in for the night before and we are very glad we stayed somewhere elso on our first night in... More

I advise not to stay here there are plenty of other hotels for cheaper with better facilities in Hanoi. Dissappointments include; first bathroom smelt as though someone had died in it, the second room; was dirty, it didnt look like the bathroom had been cleaned behind the bath, first night stay they ripped us off another $5USD on what our... More

The hotel is OK The rooms were clean and the staff obliging. There is no lift and no room safe and the receptionists safe is no secured It is in a bad area of town and taxi drivers do not know it It's not the worst hotel in the 2 star bracket If you want anything eg internet, coffee porter... More

I was disappointed with this Hotel. The staff were nice enough, but the room was dirty, no two ways about it! The linen on one of the beds looked as though it had been slept in, and there was pubic hair and head hair in various places around the bed room and bath room. It just had that tired, dirty... More