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2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Hotel amenities
Park Hyatt Saigon
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Most recent review
4 of 5 stars Reviewed 14 June 2013
2loveN2travel Calgary, Canada
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765 reviews from our community

Traveller rating
    596
    135
    26
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    6
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Families
118
 
Couples
310
 
Solo
59
 
Business
149
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Calgary, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

This hotel is centally located in District 1 of Ho Chi Minh City (Saigon). The food outlets here serve excellent Vietnamese and Western food. Service is excellent. Lots of fine restaurants nearby if you are tired of the hotel food (not within walking distant but just a few minutes ride by taxi). The only drawback..........a bit expensive.

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

The best way to make your stay in HCMC (Saigon) memorable ... stay at Park Hyatt. From the minute you arrive and all through your stay the experience is beyond compare. The hotel staff at all levels have that unique kind of "restrained" attention. They don't overwhelm you with false kindness .. instead they anticipate what you need, how to... More

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Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review
17 June 2013

We are delighted to read how much you enjoyed your stay in our hotel. Thank you for your wonderful feedback about our staff which will motivate them further to provide the highest level of service. We hope to welcome you back soon and please contact me directly if you need assistance on a future stay. Best regards, Ruben Schrijver Front... More

New York City, New York
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

Reputed to be the best hotel in Saigon, the Hyatt is very comfortable. But it is also expensive and populated by gangs of balding, middle-aged, American businessman. Nothing wrong with that, but brace yourself to overhearing loud cellphone conferences at breakfast and around the pool. As to the hotel, its effort is sincere and the comfort afforded is unique. But... More

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See 4 more reviews by abberley887 for Ho Chi Minh City
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 June 2013

There’s a reason why Park Hyatt Saigon is ranked up there, where it should be. I’m just gonna touch on the human element. From the bell boys to the housekeeping staff, cordial interaction seems so genuine & warm. The facilities are what you expected from a renowned hotel like this but it’s the people that make it worth the stay.... More

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Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review
17 June 2013

It is truly rewarding to read your kind comments about our staff and facilities. Thank you for taking the time to post your review and we hope to welcome you back at Park Hyatt Saigon in the future. Best regards, Ruben Schrijver Front Office Manager More

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 June 2013

I was Five days on business trip in Vietnam and I select the Park Hyatt, I was very happy with the service, including room service, maybe the standard rooms are a bit small but you find anything you need from bathroom to room. The Restaurant Opera is very good italian quality, being half italian i can confirm they are able... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 9 June 2013 via mobile

Anything you can wish in a hotel. Just perfect, as all Park Hyatt hotels. Enjoy a cocktail at the pool side after a massage at the wonderful spa. Very convenient location in District 1 if you want to explore the city. Highly recommended.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 June 2013

Where do I start, the price was a bit expensive but that is the only negative thing I will say. We loved it, the staff are so friendly and helpful....... The location is great, we did the tours, the hotel sorted these out and it was just added to the room, if only real life was as easy as our... More

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Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review
17 June 2013

Thank you for reviewing our hotel and sharing your feedback about the staff, our concierge services and the breakfast. We feel we provide good value given the quality of the facilities and services but appreciate you sharing your opinion with us. We hope to be your preferred accommodation again on your next travel to Ho Chi Minh City! Best regards,... More

Herndon, Virginia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 June 2013

This is a great hotel. If you can arrange an airport pickup, the hotel's Mercedes (with wi-fi) in the car will meet you and whisk you to the hotel. If you have reserved a room on the executive floor, a hotel representative will meet you at the car and take you directly to your room and check you in there.... More

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Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review
6 June 2013

Thank you for the kind words and happy to hear you enjoyed your stay with us! Please feel free to reach out upon your next trip to Saigon. Warmest regards, Ruben Schrijver Front Office Manager More

Australia
Top Contributor
78 reviews 78 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 June 2013

spent two nights there. Arrived in a typical late afternoon tropical thunderstorm for this time of year. The service from the check-in staff and porters was great. We were upgraded to a garden view room which opened out directly onto the pool and bar area. The room was very well appointed, clean and serviced to a high standard. It was... More

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Park-Hyatt-Saigon, Executive Chef at Park Hyatt Saigon, responded to this review
6 June 2013

Wonderful to hear that you enjoyed the facilities of the hotel! We pride ourselves in authentic hospitality and showcasing the regions cuisine. We hope to see you on your next trip to Saigon. All the best, Asif Mehrudeen Executive Chef More

Macau
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 31 May 2013

The park hyatt is good as always and I've stayed here many times over a period of years. I did notice one thing, however, and that was the butler service that normally comes with being a Park Hyatt has disappeared. Otherwise no issues with the overall service and ambiance.

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See 2 more reviews by babywine for Ho Chi Minh City
Park-Hyatt-Saigon, General Manager at Park Hyatt Saigon, responded to this review
6 June 2013

Thank you for your continued support over the years and appreciate your feedback. We still provide butler service but will ensure their presence and visibility is more apparent. We look forward to welcoming you back in the near future. Best regards, Michael Golden General Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(33)
  • Great location(8)
  • Rooms are large(3)

Additional Information about Park Hyatt Saigon

Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Ho Chi Minh City
#1 Luxury Hotels in Ho Chi Minh City
#1 Business Hotels in Ho Chi Minh City
Price range (per night): RM592 - 1,352
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Park Hyatt Saigon occupies a prime location overlooking Opera House and within reach of international airport. 244 French colonial designed rooms and suites provide a cozy residential ambience. Xuan Spa offers seven private rooms, an outdoor swimming pool and a fitness studio. Two innovative restaurants: Square One, Vietnamese seafood and Western steak; Opera, all-day Italian dining venue. Ballroom and meeting facilities are elegant in design with capacity of up to 450 persons. ... more   less 
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Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Park Hyatt Saigon Hotel
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt

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