We were upgraded to an ocean front room which was lovely, especially watching the locals do their exercises very early on the beach. This hotel has an outdoor shower and spa which is lovely but got very hot as the weather was extremely hot while we were there. We found the water in the pools to be a bit too...
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We stayed at the Ana Mandara for 12 days at the end of February after 2 days in Hanoi. This was our 5th stay since 2004 so clearly we love the place.
Most important for us is the level of personal service provided by all staff at the hotel. There is a perfect balance between the professionalism that you expect...
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Reviewed 24 March 2010
well worth staying at ,nice beach very good service ,very nice food and most relaxing
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Dear carpBristol
Thank you for posting your great comment, well from being the worst on the previous review we are now THE BEST.
I guess this is what makes this site so popular. Travelers are able to post their subjective review and constructive comment. Yours reflect the vast majority of the feeling and this is probably why we score so...
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The Good : This is the ONLY hotel on the long stretch of relatively clean grainy beach. There is a guy that cleans it constantly. At check in, they pull out all the stops, welcome drinks, cold towels, and passionfruit sorbet were served. Unfortunately, it was downhill from then on.
The Bad :
Opted for the private car transfer. Guy...
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We were really looking forward to staying here as we had read all the excellent reviews and had booked two nights even though it was much more expensive than other 5 * hotels we have stayed at in Asia. When we arrived, after a long 10 hour train journey we were given welcome drinks, only then to be persistently pestered...
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Dear Suzannah198
My goodness you were quick to post your review, you only left us a few hours ago. By the time the team mentioned your comment you had already disappeared in your car (given to you complimentary after speaking to the front desk) as I wanted to meet you. I am of course very sorry to hear that you...
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We stayed here for 5 nights after a couple of nights in HCMC. Chose this hotel after a lot of reasearch on Tripadvisor and hotel websites - In our view Nha Trang basically came down to this one, Sheraton and possibly Novotel. The latter two we discounted quickly since our idea of a relaxing beach holiday was not rushing to...
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Dear Rohit G
Thank you very much for posting your extensive review on this site. I think regarding the location and our main facilities I believe you have said it all
We shall certainly do more training with housekeeping about the difference between warm and hot and you’ll be pleased to know that we are at the moment building a...
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My husband and I live in Mongolia, and were in desperate need of a relaxing beach holiday (we're Aussies). We couldn't have asked for a more ideal way to spend five days!
We lounged around the pool or on the private beach. While I went to the spa, he went sailing. We took the early morning food market tour (well...
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Dear urbanwombat
Thank you for posting your review…wow!! Mongolia, a rather unusual place to live but I great one I guess (except the harsh winter weather)
Well glad to hear that you enjoyed your stay with us and hopefully you did recharge your battery
Guests very often say that we are an oasis for them and it looks like this...
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Great stay at this resort. The food and drinks were priced reasonably however I did get sick of eating their buffets during the night so good into town is a fairly good option. The hotel tried to put us into the tiny tucked away room by the maintenance shed it was noisy in the morning as staff were talking loudly...
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Dear pest_mik
Thank you for posting your review on this site, very pleasing to see that you had a great time with us over the New Year period.
Please accept my apology for the disturbance from the Maintenance office, it has never been a problem before and we certainly don’t want it to become one. I was glad to read...
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We stayed at this hotel for 8 days, arriving on 12 April 2012. The hotel is individual and full of character and quite unlike anywhere we have stayed previously, we loved it! The gardens are stunning. The staff are so helpful, and nothing is too much trouble. The buffet breakfast here is legendary, the food is superb, the best we...
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I stayed there in March 11'. This resort is very nice but I dont think it is worth the price. The service there is very good but the toilets get plugged easily and the breakfast is nothing to write home about. The rooms are spectacular and they are serviced endlessly, with two maid checks per day and chocolates, vietanamese candies...
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Reviewed 28 July 2011
Dear Smith806
Thank you for posting your review, I have the feeling it is your second review on us but you are talking about the same stay, never mind good to read that you gave us a good score. The price seems to have been an issue and I am sorry that you felt our resort is overpriced.
For the...
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