We found the staff at this hotel friendly,courteous and helpful.They organised transfers to and from the hotel with a very friendly driver. The rooms were clean and comfortable. Meals were reasonably priced and a good selection. The staff booked a half day tour of the city with a very knowledgeable guide. All in all a great start to our holidays.... More

This modernized hotel is centrally located in downtown Bandar Seri Begawan, close to the waterfront, shopping centres and the food market. J. Don at the front desk provided great help and assistance, booking trips and airport transport when requested. On the day of departure we were able to occupy our room until the 6pm pick up time for our airport... More

Was a great hotel and close to everything. We enjoyed our stay and would stay there again. Staff was very helpful. Better located that Empire Hotel which is out of town. We were central to everything.

I had problems to call home from my room: after many attempts I informed the staff of the hotel, and It did not care! I have had no.2 mobiles and they were not connected with the ntl network (first time in all my numerous trips! HK, Macao, MY, SG, TH ...): I asked the staff to understand the problem and... More

The room was clean, firm comfortable bed with basic finishes that reminded me of ikea furniture not the best but practically and functionally. The room had free wifi, in room safe and some pay TV channels. It has been finished in typically asia style, with things just requiring a little more attention to detail to add the cherry in top... More

Not a lot of great choices in Bandar Seri Begawan, and this one is likely as good as it gets. The location is phenomenal, and the hotel is very stylishly appointed. Breakfast is first-rate. The rooms are small and nothing but functional, but clean and just fine for a short stay.

Will never stay again to this hotel. Very expensive and very noisy at night. You can hear people outside and even videoke. I can only see that this hotel is good in terms of accessibility around the area. Been there only one night and never want to come back again. Upon check out they tried to charge me additional BND... More

There is a nothing fancy about the Hotel and you would expect a gym, however that said it's great value, well presented and very clean. Service is friendly and professional - recommended for a fuss free experience.

Recently stayed for one night at the Brunei Hotel, primarily because the Empire was fully booked. Rooms are very clean and set out in a modern style. Bathrooms are OK but very small. Staff quite friendly and helpful. For the price we paid I would say it was good value with the only drawback being the noise which hits you... More