Great location - helpful pleasant staff, great room snacks, and wifi. The rooms were perfect for a business traveller - and the pool and setting gorgeous. a little pricey though.
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Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
We were very happy to read your review, and are glad that our services and facilities could exceed your expectations during your last business trip to Istanbul earlier this month.
We look forward to welcoming you back on many occasions.
Yours sincerely,
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Can't fault the service, in fact at times hotel seemed overstaffed, was impressed with free wifi in rooms, so often the more expensive hotels overcharge for this now essential service. Given cost of rooms was surprised at charge of 49€ for breakfast. Would defn advise you look for a b & b package rather than room only. The only drawback...
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Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
I truly appreciate you taking the time to share your feedback regarding your recent stay with us earlier this month. We are glad to hear that our services could meet your expectations.
We hope we will have the pleasure of welcoming you again soon.
Yours sincerely,
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This hotel will take your breath away. Breakfasts are fabulous. All staff is there to please!! Rooms are lovely. After a day of touring with guide Tolga Oner from Travelium Agency,(who is professional, courteous, and knows just where to take you in this beautiful city) you will be delighted to relax by the beautiful pool overlooking the sea!
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Dear Ciragan Guest,
Thank you for sharing your review on TripAdvisor.
I am glad to hear that you enjoyed your last stay with us back in last month, and thank for your thoughtful feedback on behalf of my colleague, whom you mentioned in your review.
We hope we will have the pleasure of welcoming you again.
Yours sincerely,
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very nice hotel,our rooms was specious with a great view,service was very good and also the restaurant that we had breakfast was located near the pool and was really nice,we hope one we will go back
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Dear Ciragan Guest,
Thank you for sharing your feedback on TripAdvisor.
It was a true pleasure for us to hear that you enjoyed your stay with us back in last year, and we are glad that we could contribute to making your trip to our sublime city a memorable experience
We thank you for your comments, and hope to welcome...
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Lovely hotel, fantastic view and location ... but too busy.
Had to ask for a menu ...twice ... staff busy rushing in and out trying to cope with the orders outside on the terrace, no eye contact - in fact seem to be avoiding it! Very polite when taking orders but still annoying! Hasn't changed since the last time! In...
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Dear Ciragan Guest,
Thank you for posting your review on TripAdvisor.
We have taken note of your constructive feedback and will discuss it with the related departments.
I truly appreciate you taking the time to share your comments as this is the only way we can have insights to our guests' expectations, and continuously improve our services.
We again thank...
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This was my third time at Ciragan Palace in Istanbul and I hope to have chance to go there many times more. The Hotel is located in front of the Bosphorus with an amazing view. The service is perfect. It is a big hotel but they call you by your name since your arrive. The rooms are very nice with...
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Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
We were very happy to read your review, and are glad that our services and facilities could exceed your expectations during your third stay with us as well.
We thank you once again for your thoughtful feedback, and look forward to welcoming you back soon.
Yours sincerely,
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Truly Magnificent Hotel.
Met by Manager and Staff at the dock and only kept getting better for our entire stay.
Very attentive and knowledgeable staff not to mention extremely efficient. We had numerous extras and queries and all were dealt with almost immediately.
Our rooms overlooked the Bosporus and the grounds, wonderful for just watching the shipping glide past the...
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Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
I am glad to hear that you enjoyed your stay with us and thank for your thoughtful feedback on behalf of my colleagues, whom you mentioned in your review.
Personalised service is of great importance to Kempinski, and we continuously strive for the best and invest into training to...
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Upon arrival we were greeted to a superb lunch buffet near the endless pool right by the Bosporus and my favorite dish was the grilled sardines. After lunch my wife treated herself to a massage which she thoroughly enjoyed and i took the opportunity to walk around the grounds admiring the landscaping and views of the water traffic on the...
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Dear Ciragan Guest
Thank you for posting your comment on TripAdvisor.
I am glad that you enjoyed your lunch during your stay as we are proud to be an 80 % organic hotel in the kitchen under the craftsmanship of our Executive Chef.
We thank you for your feedback, and hope we will have the pleasure if welcoming you again....
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A world class hotel, the location on the Bosphorus in the grounds of the Ciragan Palace is unforgettable. Wonderfully comfortable beds with a choice of pillows really did ensure a good nights sleep. However the reason I have rated this very good rather than excellent is because our room, a "superior bosphorus view" had very little privacy as the balcony...
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Dear Ciragan Guest,
Thank you for posting your feedback on TripAdvisor.
I was very happy to read your review and glad to hear that you enjoyed our room amenities, outdoor infinity pool and our convenient location in the heart of the city.
We thank you for your comments, and look forward to welcoming you on many occasions.
Yours sincerely,
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Stayed here as I was turfed out by my fiance as it was a day before the weeding. I actually only live 500 yards away from this hotel and can see it from my garden.
Stayed there one night with my best man and we checked in around 4pm. We was met by a very helpful assistant as we walked...
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Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
I am glad to hear that you enjoyed your stay with us and thank for your thoughtful feedback on behalf of the whole team.
We look forward to welcoming you back here in Ciragan Palace Kempinski Istanbul.
Yours sincerely,
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