Pros:
- Room is a nice size with a good bathroom
Cons:
- We were given a twin room instead of the double we booked. When we asked for a double, we were told that we have a double room and that a double room = two twin beds. So it appears the front desk does not know basic hotel...
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We have just returned from 5 nights at the Konak hotel. As I am cursed with being a light sleeper, I e-mailed the hotel a few days before arrival requesting a quiet, non smoking room. From past experience, this sometimes is effective & sometimes not. When the taxi drew up outside the hotel, my heart sank as it is situated...
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Dear Guest,
First of all we would like to thank you for staying with us and sharing your opinions with our guests.
A you mentioned, we tried to reserve a quiet room from the back side. We are really sorry about your view (:
We also recorded your other complain and forwarded to department manager.
We hope we can accomodate...
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We arrived late at 1st April (no April fool) after a delayed Turkish Airways flight. We got the top floor and it was spacious and comfy. Only problem was of planes flying above, but that was it. Next morning, after a well-needed sleep. Breakfast sadly had a small selection. We later went to a city tour with the travel department(sadly...
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Dear Guest,
First of all, we would like to thank you for staying with us and sharing your comments on tripadvisor.com
As Konak Family, we are trying to satisfy our guests by improving our service and quality. These reviews are very important for us. We would be really grateful if you can kindly write us, what can we do to...
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Hotel Konak (Cumhuriyet Cad., Istanbul, Turkey) has two room areas (area A and area B) as we could see in the reception area when we arrived (April/May 2012).
We´ve booked “a double or a twin superior room” for 5 nights in this 4 star hotel. When arrived to hotel our first room was in area B. It was small, only...
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Dear Guest,
First of all thank you for sharing your reviews with our guests. I would like try to answer your complains.
First of all you made a reservation for 2 people but you did not mentioned that, if you want a french or twin room. According to our availability, our front office reserved a superior room with one double...
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I spent a week at this hotel for my honeymoon in Istanbul
The hotel has a prime location next to takasim square (among the best places in Istanbul). the location will allow you to avoid taxis and it is near many points of interest and recreation.
Prices are around 250 to 320 euros for a double room. But vpous can...
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Dear Guest,
We would like to thank you for you kind review about Hotel Konak. When we see our guests happy, it is motivating us to improve our service and hospitality.
We are looking forward to accomodate you with Hotel Konak hospitality again in the future.
Best Regards,
Cengiz Akcay
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Depending on the room you get, will greatly influence your perspective on this hotel. We booked 2 rooms, same price, same category. Our room was horrible, in every way, while the other room that was given to our Cousins, was great. We checked in first, and were given the horrible room, while our Cousins checked in a couple of hours...
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Dear Mrs. Modiano,
Firstly we would like to thank you for your review. Taking this opportunity I would like to highlight a few points from your comment from our side;
Your reservation was made for two economy type rooms. The reason for these rooms being cheaper than the standard room is because they are smaller and do not have a...
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Compared to 4star hotels I stayed at in different European capitals,Konak hotel was a pleasant surprise.Good sleep quality, very clean,nice decoration, perfect location,very satisfactory breakfast
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Dear Guest,
We would like to thank you for your kind review. We are always trying to improve our service and your opinions are very important for us.
You will be more than welcome on your next trip to Istanbul, we are looking forward to accomodate you at Hotel Konak again.
Best Regards,
Cengiz
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Great hotel, location was ideal & not a far walk from Taksim Square.
Also easily located to walk down the hill to the Bosphorus, tram stations & football stadium.
Room & bathroom size we fine, bed was pretty rigid & the A/C system was working the best.
The small terrace to the side street was a nice addition, able to...
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Dear Guest,
First of all, thank you for your kind comments for Hotel Konak. We are really glad to make you happy.
We would like to host you at Hotel Konak again for your next trip to Istanbul.
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We stayed here on the recommendation of a friend. Our tour guide got the hotels mixed up, and we stayed here. We normally stay more upmarket.
Check in was efficient, the room was spacious. However we were on room 712 on the top floor. There was some industrial noise that stopped and started all night. This was nnoying.
The breakfast...
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Dear Guest,
Thank you for taking the time to share your thoughts with other travelers, we will be more careful about these complains.
Hope, we can host you at Hotel Konak again.
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We're a couple that came to Istanbul for the first time for an extended weekend, as one of us participated in a medical conference in the city. We chose the Konak Hotel because of its proximity to the Istanbul Conference Center, and because of the good reviews here on tripadvisor. I'm very happy to write that we were not disappointed....
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Dear Guest,
First of all, we would like to thank you for staying with us and sharing your kind comments on tripadvisor.com.
We are looking forward to host you in Konak Hotel again.
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