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Citadel Youth Hostel

St. Marks 20 | Jaffa Gate, Jerusalem, Israel
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Citadel Youth Hostel
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91 reviews from our community

Traveller rating
    15
    23
    19
    11
    23
See reviews for
Families
4
 
Couples
23
 
Solo
26
 
Business
0
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date Rating
Lodz, Poland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 April 2013

Really nice hostel!! Interesting architecture - like a labirinth in the stone ! Wakeing up on the roof with breathtakeing view was a remarkablwe experience! Biggest adventage of this place is really nice stuff - we forgot to make a reservation for one more night and all places were already taken but people from the hostel in some miracle way... More

Was this review helpful? Yes 1
Eilat
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 7 March 2013

I stayed a night in a dorm here. I would have stayed much longer because the place has a lot of advantages, but the dorm is so crammed full of beds that is resembles a refugee camp. I surprised it's even legal in Israel. No shelves, no surfaces, no hooks to hangs things off, we were 8 people in a... More

Was this review helpful? Yes 1
See 2 more reviews by sahotaonlinetuition for Jerusalem
citadelhostel, Front Office Manager at Citadel Youth Hostel, responded to this review
11 March 2013

we do have 4 different kinds of dorms for each taste and needs from 4 beds 6 beds and 8 even 12 beds the hostel is know for its best price ... it looks like you didnt have a pre reservation arranged and had to take whats available for that you are lucky you even find a spot for 8... More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 March 2013

Location is excellent but staff are rude and the beds are riddled with bed bugs. I have been left with massive bites, I also heard other customers complaining about having bed bugs in their rooms also. The rooms themselves are freezing and the bathrooms are tiny. Not worth even a tenth of what they charge. I would not recommend this... More

Was this review helpful? Yes 1
citadelhostel, Front Office Manager at Citadel Youth Hostel, responded to this review
6 March 2013

we are sorry for this we hoped that you have told us sooner as you know insects travel with travelers and we take action instantly so now we have changed all the cleaning staff and this problem is solved as you see in all the other reviews everyone say this is a clean hostel one incident dose not mean its... More

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1 review
5 of 5 stars Reviewed 24 February 2013

Very Clean, Hot showers, comfortable clean beds, WONDERFUL STAFF friendly and helpful, they took good care of us. The Citadel is close to everywhere you need to be. Don't let any negative review about this place stop you from staying there. They're continuously cleaning and if you need anything all you have to do is ask. We stayed 2 weeks... More

Was this review helpful? Yes
citadelhostel, Owner at Citadel Youth Hostel, responded to this review
6 March 2013

thank you for your support its really important that you say what you have seen at our hostel and you are welcome any time . special thanks More

Berlin, Germany
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 31 December 2012

I spent quite some time checking around as i felt like staying a while in the old city, and so i think i can say this is your best pick when you dont want to spend much money. As everyone here agrees it indeed has amazingly friendly personnel! Very helpful in every way. The atmosphere itself is good too with... More

Was this review helpful? Yes 1
citadelhostel, General Manager at Citadel Youth Hostel, responded to this review
15 January 2013

thank you very much for taking the time to make the review it really means a lot to us to our staff that work really hard for the comfort of our guests :) More

Workington, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 December 2012

I stayed here on the 29th of november 2012 for 4 nights in a single room.It was very small with just a small cupboard which was full of extra blankets so there was nowhere to hang or put your clothes but I wasn't expecting the Hilton hotel.The hostel was continuously being cleaned by the friendly and helpful staff.There is a... More

Was this review helpful? Yes
citadelhostel, Guest Relations Manager at Citadel Youth Hostel, responded to this review
15 January 2013

we are glade to hear you had a great time with citadel hostel and thank you very much for taking the time to place a review. More

Osnabrück, Deutschland
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 November 2012 via mobile

What a great Place! We stayed 4 nights on the rooftop and when one Night it rained the Staff did rebed everyone very easily. All is very friendly and caring, the Place is absolutely clean. A little kitchen, free tea+coffee, enough individual bathrooms and a sweet little cat - what else would you want to be happy? Its cavelike features... More

Was this review helpful? Yes 1
Krakow, Poland
Top Contributor
202 reviews 202 reviews
83 hotel reviews
Reviews in 126 cities Reviews in 126 cities
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed 26 October 2012

Well-located hostel close to the Christian Old City of Jerusalem. Single room that I was too small. The room was located just a bed and nothing else. There were no windows and the door were very weak. Very good working wireless internet. The hotel bathrooms, showers are in such small areas that are difficult to move. Showers were destroyed and... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 7 October 2012

I loved this place and stayed here for nearly a week. Having read other reviews about this hostel I was really suprised. The staff that dealt with me were very pleasant and helpful, they even got to know me by first name - I can only think that the people may have changed? I hope not! They even joked that... More

Was this review helpful? Yes 2
See 7 more reviews by I_am_de_La_Condamine for Jerusalem
Dresden, Deutschland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 October 2012

This was the worst hostel my friend and me have ever stayed. We booked 2 beds in a 7 bed dorm and got a room that slept 8 - fine so far, but it was such a tiny room we could not even store our luggage there. We have been asked to put our backpacks in a common room where... More

Was this review helpful? Yes 1
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Additional Information about Citadel Youth Hostel

Also Known As:
Citadel Youth Hotel
Citadel Youth Hotel Jerusalem
Address: St. Marks 20 | Jaffa Gate, Jerusalem, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Free High-Speed Internet Kitchenette Suites
Hotel Style:
Ranked #16 of 36 Speciality lodging in Jerusalem
Price range (per night): RM51 - 127
Reservation Options:
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Citadel Youth Hostel
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