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Sheraton Amman Al Nabil Hotel

5.0 of 5
5th Circle, Amman 11184, Jordan
Hotel amenities
Sheraton Amman Al Nabil Hotel
Ranked #3 of 113 hotels in Amman
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216 reviews from our community

Traveller rating
    90
    89
    23
    8
    6
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Families
19
 
Couples
42
 
Solo
31
 
Business
107
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

I recently spent two memorable days at the Sheraton Amman al Nabil Hotel. I was stunned at the uniformly excellent quality of the staff. From top to bottom - Khaled the concierge, Nader and Ihsan in the restaurant, the young man in the fitness center, Muhammad the butler, people in reception - the staff was super friendly, super helpful, and... More

Was this review helpful? Yes 1
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
19 May 2013

Dear George B, From the tops of our hats to the tips of our boots, we thank you for your fantastic review posted on the Trip Advisor. Khaled, Nader, Ihsan Mohammad, they yound man at the fitness center, the front desk team, myself rather all our staff are thrilled when they read your beautiful, meaningful and positive feedback and we... More

Kuwait City, Kuwait
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

Stayed one day on work in this hotel. Impressive structure albeit a little worn out. Dominates the area sorrounding the hotel. Had a good room on the 7th floor. No disturbances. The house keeping team goes about their wor without noise or commotions. The reception/ check-in area provides seating for the guests, which is not something i have seen in... More

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
12 May 2013

Dear sandycool69, Thank you very much for your time spent in writing and positively describing our hotel on the Trip Advisor. We are extremely happy to read that you liked almost everything about our hotel, the clubroom, the housekeeping services, the food variety at the Spice Garden, the quick check-in, the wifi fast connection, the Concierge services, and the staff... More

Abu Dhabi, United Arab Emirates
Top Contributor
127 reviews 127 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 26 April 2013

For a short business/leisure trip to Jordan we choose the Sheraton in Amman. Really because you kind of get what you expect, a good solid quality property and quality service, a good choice of restaurants, points onto your SPG card and friendly staff that genuinely care about your visit to Jordan and your stay at "their" hotel. The room was... More

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
30 April 2013

Dear Idenburger, Thank you very much for your time spent in writing about your experience with us on the Trip Advisor. We are happy to read that the quality of our product and our services was to your expectations as you described the Sheraton nicely by saying “at Sheraton you get what you expect”. We hope you will come back... More

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 April 2013

Excellent hotel. Excellent service. Beautiful clean rooms. Good selection of TV channels in room flat screen TV. Excellent location. The fastest hotel checkin I ever experienced. Staff are absolutely brilliant. Food needs to be improved though, there is a variety of selection but I have experienced better prepared dishes. I recommend any vistors to amman to pay the extra dinars... More

Was this review helpful? Yes 1
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
30 April 2013

Dear Mukhtar75, Wow… Thank you very much for your first class review posted on the Trip Advisor. Your excellent feedback about almost every aspect of our hotel has made our day… The Front Desk team was very happy to read that your check-in process was the fastest ever. Moreover, your comment about the food quality is appreciated and considered. Please... More

USA
Top Contributor
52 reviews 52 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 20 April 2013

Have previously stayed at the Sheraton Amman, and they have been consistent with their service. I have made comments during a previous stay and can certainly see that management has addressed this minor issue. Check-in was seamless, and room was clean and comfortable. Location was ideal for business meetings. Club lounge was good, although beverage service is severely limited. Breakfast... More

Was this review helpful? Yes 1
See 2 more reviews by TheDiplomats for Amman
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
22 April 2013

Dear TheDiplomats, Wow… Thank you very much for your time spent with us on different stays and for your time spent in writing about these stays on the Trip Advisor. Such a beautiful review like yours is what we always aim and strives for, especially when you mentioned the name of our game “Consistency”… We are glad to hear that... More

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 17 April 2013

I usually stay at the four seasons but decided to stay at the sheraton this time, and i'm very glad I did. There is much more substance to this hotel, the homely service, quality of food and beverage, and exceptionally luxurious public spaces with the best outdoor pool in Jordan and marble clad lobby, I have to say was much... More

Was this review helpful? Yes 1
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
20 April 2013

Dear Englishmustard, Thank you for your great review posted on the Trip Advisor. Wow… We are extremely delighted to read your description about our hotel as homely and that our F&B quality, our outdoor poor and our luxurious public spaces amazed you. Please come back soon, we are waiting for you. Thanks again, Muna Samawi Director of Guest Services More

Rye, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 16 April 2013

That was our first visit to Jordan and after a great trip to Petra we decided to spend a few days in Amman. It is a beautiful modern hotel with high standards. The check in was professional and efficient. It felt nice to sit at the check in desk and enjoy a complimentary beverage while the clerk was assisting us.... More

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
20 April 2013

Dear Tanya S, Thank you very much for your time spent in writing about your experience with us on the Trip Advisor. We are very happy to read that we managed to satisfy you with our services starting from the professional check in, the huge breakfast variety, the evening live piano music in the Green Lounge, not to mention the... More

Castellanza, Italy
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 8 April 2013

Just amazing the luxury of the hall....rooms are sheraton so nothing more to say...very good restaut italialian 100%..but expensive...the food manager has been in italy for many years and knows what the food sould be in a class hotel like that

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
9 April 2013

Dear romeo2305, Thank you for your wonderful review posted on the Trip Advisor. We are very happy to read your description of our hall and rooms as luxurious, and that you enjoyed our Italian food provided at our well-known E.V.O.O. Italian Restaurant. Please don’t be late and come back soon, we are waiting for you. Thanks again, Muna Samawi Director... More

Letchworth, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 April 2013

I generally stay in Crowne Plaza's, Radisson's and Holiday Inns across EMEA, however this hotel was recommended over the local Crowne Plaza. This hotel is very pleasant, however the general service leaves a lot to be desired. On checking in, the receptionist convinced me to take an upgrade to a club room, which included breakfast and use of the Club... More

Was this review helpful? Yes 1
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
9 April 2013

Dear Roy D, Thank you for your time spent in writing about your experience with us on the Trip Advisor. Well, it is so unfortunate that your stay was not as pleasant as you desired, but I can assure you that your comments about the club lounge experience and the cleanliness of your room including the lack of restocking things,... More

Fort Collins, Colorado
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 6 April 2013

I very rarely give a negative review. In fact, I haven't until now on TA. Don't get me wrong, the Sheraton here is just fine for your business travel and the event staff are incredible. The internet is only free for the first 4 hours and you are then charged. I also had quite an argument with the bell captain... More

Was this review helpful? Yes
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review
8 April 2013

Dear Katie M, Thank you for your time spent in writing about your experience with us on the Trip Advisor. We are glad to read that the event staff was incredible and that our hotel is fine for business travel. Your feedback about the door man had it been regarding the misunderstanding or the delay in getting you a cab... More

 
 
Sheraton Amman Al Nabil Hotel
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Additional Information about Sheraton Amman Al Nabil Hotel

Also Known As:
Sheraton Amman Al Nabil Hotel And Towers
Sheraton Amman
Amman Sheraton
Address: 5th Circle, Amman 11184, Jordan
Region: Jordan > Amman Governorate > Amman
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Amman
#3 Business Hotels in Amman
#12 Family Hotels in Amman
Price range (per night): RM750 - 1,012
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Nestled in the heart of Jordan's capital, the Sheraton Amman Al Nabil Hotel naturally exudes a warm welcome to all its guests. Fabulous shopping, exquisite dining and upbeat entertainment are just footsteps away. ... more   less 
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Sheraton Amman Al Nabil Hotel
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