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Le Meridien Towers Makkah Hotel Reviews, Mecca

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Le Meridien Towers Makkah

4.5 of 5
Kudai Road | P.O Box 9991, Mecca 21955, Saudi Arabia
Hotel amenities
Le Meridien Towers Makkah
28 traveller photos
Ranked #63 of 167 hotels in Mecca
4.0 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    16
    17
    10
    2
    2
Date Rating
uk
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good hotel- April 2013”
4 of 5 stars Reviewed 14 April 2013

I did not expect much being in umrah session with lots of people being there but it was a decent hotel. I cant complain. Everything was fine .i got the Harm view sweet. For a change some of the local Saudi staff did speak little English which was a nice change. Concierge were very informative and helpful. Breakfast was buffet... More

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Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
17 April 2013

Dear Mr.blumoony 2 Greetings from Le Meridien Towers Makkah we take pleasure to hear that you had a great stay with us. We appreciate your positive comments on our comfortable and clean rooms, good service, excellent concierge and the convenience of the location. Thank you for the feedback on the break fast buffet and front desk staff, rest assured that... More

Hyderabad, India
1 review
“Outstanding Shuttle services”
4 of 5 stars Reviewed 7 April 2013

Shuttle services was outstanding, It will be only reason If I book there again. I stayed for 6 nights. if its a five star then I'm surprised no tea/coffee facilities, Buffet Breakfast was not upto mark, initially they were having live counter for omelets but for unsaid reasons they closed down.

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Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
11 April 2013

Dear Mr. Alisaif Greetings from Le Meridien Towers Makkah We take pleasure to hear that you had a great stay with us. We appreciate your positive comments on our shuttle bus service. i have share your comments regarding break fast buffet and relevant department will take necessary action. Once again, thanks for your lovely comments, i hope to welcome you... More

Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
“umrah trip”
4 of 5 stars Reviewed 2 April 2013

Very good hotel, friendly & cooperative staff, neat, clean, well organised, bit far from haram, but has 24 hrs shuttle service to & fro, which is one of the plus point, enjoy ed the stay, will go back there inshaallah.

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Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
10 April 2013

Dear Mr. Fahim 67 Greetings from Le Meridien Towers Makkah Thank you for taking the time to post your comments, our mission is to turn moments into memories for our guests, thus it makes us really happy to know that you had a lovely umra trip with us, We appreciate your compliments on the shuttle service, fantastic service, great dining... More

1 review
“Very bad experience with the shuttle service”
3 of 5 stars Reviewed 2 April 2013 via mobile

Everything quite nice except the shuttle service they were on strike one of the booking were not found very slow in respond at reception they rely on one person in charge I do not accept apology from manager as he is not able to take decisions

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Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
4 April 2013

Dear Mr. mezzo 41 Greetings from Le Meridien Towers Makkah Our sincere apologies for the inconveniences and not meeting your expectations during your stay. Please rest assured that corrective action have been taken. I have sent a private message to you for some more details,at the same time, we appreciate your compliments on the hotel staff service. Once again, please... More

1 review
1 helpful vote 1 helpful vote
“Worth the Money!!”
4 of 5 stars Reviewed 24 March 2013 via mobile

Initially I had booked my room for two days. But after experiencing the comfort and ease of transportation, I went ahead and extended my stay by a day. Check in was quick. Valet quickly assisted in parking. Room was neat and clean. Even though we were on the 22nd floor water was always available and always hot. Buses were also... More

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Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
28 March 2013

Dear Mr. SSharif 87 Greetings from Le Meridien Towers Makkah I would like to thank you for choosing our hotel for your recent stay and we hope that you had a great time in Le Meridien Towers Makkah. Thank You so much for sharing your feedback with the tripadvisor community. We really enjoyed reading your comments. We are humbled by... More

Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“good hotel but the location is not so good”
3 of 5 stars Reviewed 16 March 2013

we stayed in a standard room. it is of OK size but unfortunately doesn't come with tea/coffee facilities. breakfast is very good although I was disappointed to realize they don't have black coffee (they put nescafe sachets). the neighborhood is not that active and lacks restaurants, fast food shops. the shuttle bus is very effective and it is 10/10 although... More

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See 2 more reviews by Handasa for Mecca
Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
23 March 2013

Dear Mr.Handasa Greetings from Le Meridien Towers Makkah Thank you for taking the time to post your comments,We are Sincerely appreciate your honest feedback on your recent stay with us. Thank you for pointing out your disappointment about Black Coffee., we will do our best efforts to meet your expectation. Again, thank you for your stay and we do look... More

london
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Cold Breakfast”
3 of 5 stars Reviewed 13 March 2013

The buffet breakfast needs to be kept warmer. During all my travels this is the poorest breakfast I have come across and it is mainly due to the fact that the food is cold. I was particularly upset that unlike any 3+ hotel I have ever stayed in, no tea or coffee facilities are provided in the room. Even as... More

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Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
18 March 2013

Dear mindwise Greeting from Le Meridien Towers makkah Thank you for your feedback regarding the out booking situation you had here at Le Meridien Towers Makkah. Please accept my sincere apologise for the issue . I have share and discuss with our chef about cold breakfast, i assure that it will not happen again. regarding concierge issue , i thank... More

1 review
1 helpful vote 1 helpful vote
“Excellent.”
4 of 5 stars Reviewed 6 March 2013 via mobile

I stayed at this hotel for 7 nights. I did my booking online. The night before reaching the hotel I wanted to ensure that the bookings were confirmed. To my disappointment, I had to call a few times and I believe the phone line either got cut or they hung up on me cause they did not understand english. It... More

Was this review helpful? Yes 1
Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
17 March 2013

Dear Mr. nass 2006 Greetings from le Meridien Towers Makkah A warm thank you for taking the time to write a review about your last stay at le Meridien Towers Makkah. Guest satisfaction is essential to us and it is really rewarding to read that we succeed. We are deeply sorry that on arrival you not get fast service. Your... More

Doha, Qatar
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Le Meridien Toers Makkah the place to stay for umrah if you have a family with older children.”
5 of 5 stars Reviewed 27 February 2013

Excellent breakfast, varied daily. Good restaurants, providing very good room deliveries in an agreed time. Rooms were spacious and comfortable. Parking is free and on-site. Helpful, friendly and attentive staff. Communicates well in both Arabic and English. Even though location to Haram is about 2 km, the provided coasters were always available 24/7 and frequent. Unfortunately, on one day, only... More

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Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
10 March 2013

Dear Mr.SamZane Greetings from Le Meridien Towers Makkah Thank you for giving us a fantastic review. we appreciate the fact that you have taken the time to share your review with us and we are delighted that you have valued our service.I am very happy to know that how much you have enjoyed your stay. Thanks a lot for recognizing... More

Leicester, United Kingdom
1 review
“What an excellent Hotel !!”
5 of 5 stars Reviewed 22 February 2013

When my travel agent told me that i would have to take a shuttle service to the Haram from the hotel i was a little concerned. I need not have been concerned at all. There are always at least 4 or 5 buses waiting at the hotel to take you to the mosque which is literally a four minute drive... More

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Hassan A, Hotel Manager at Le Meridien Towers Makkah, responded to this review
5 March 2013

Dear Mr. Sayed K Greetings from Le meridien Towers Makkah Thank you very much for having taking the time to write a review for Le Meridien Towers Makkah. Thank you for Your appreciation for our bus service facility and other services. We are proud having you as our loyal guest and your feedback are greatly valued, comments like this allow... More

 
 
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4.0 of 5 stars 47 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Le Meridien Towers Makkah

Also Known As:
Le Meridien Towers Makkah Hotel Mecca
Le Meridien Towers Makkah Hotel
Le Meridien Towers Makkah Mecca
Address: Kudai Road | P.O Box 9991, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Amenities:
Business Centre Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#17 Luxury Hotels in Mecca
Price range (per night): RM318 - 617
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Le Meridien Towers Makkah
Kudai Road P.O Box 9991
Mecca 21955
Saudi Arabia
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