We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Al Marwa Rayhaan by Rotana-Makkah Hotel Reviews, Mecca

All 167 Mecca hotels »

Al Marwa Rayhaan by Rotana-Makkah

5.0 of 5
King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
Hotel amenities
Al Marwa Rayhaan by Rotana-Makkah
100 traveller photos
Ranked #7 of 167 hotels in Mecca
4.0 of 5 stars 121 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

121 reviews from our community

    Trip type
Traveller rating
    69
    23
    13
    9
    7
Date Rating
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Location, Beautiful Hotel”
5 of 5 stars Reviewed 13 May 2013 NEW

First of all - Thanks to Allah for blessing me and my family with the opportunity to perform Umrah. I choose Al Marwa - Rotana in Makkah after searching for hotels quiet a bit online and it will be an understantement to say that I made a good choice. Thanks to the almighty, the hotel turned out to be amazing... More

Was this review helpful? Yes 1
almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
16 May 2013

Dear Valued Guest, Thank you for highly recommending Al Marwa Rayhaan by Rotana. I was pleased to learn you enjoyed your stay with us. More importantly, the positive comments mentioned about our excellent location, room condition & breakfast, will definitely be shared with our colleagues. Once again, we acknowledge your feedback and we look forward to welcome you again on... More

jeddah
1 review
2 helpful votes 2 helpful votes
“Extraordinary Service Review”
5 of 5 stars Reviewed 26 April 2013

What brings us back to Al-Marwa Rayhaan Rotana is the people foremost. It is staff like Mr. Ibrahim Dobiani that makes us come back. He always goes the extra mile for us. We feel at home and its always nice to have someone check on us. Our last stay is not the last and we can not wait to come... More

Was this review helpful? Yes 2
almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
27 April 2013

Dear Rami, Thank you very much for posting this review and sharing your feedback regarding your recent experience at the A Marwa Rayhaan by Rotana - Makkah. I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout. More importantly, the motivational comments mentioned about our staff... More

Riyadh, Saudi Arabia
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Great spot for a hotel but lacking service....”
3 of 5 stars Reviewed 26 April 2013

My family and I stayed there last year, and had a deluxe suite booked with a Kaaba view. It took us almost an hour to check-in, and the behavior from the receptionist seemed to be like it was business as usual(a benefit of doubt could be given to the hotel to some extent as it was slightly busy those days... More

Was this review helpful? Yes
See 3 more reviews by arshadmian786 for Mecca
almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
27 April 2013

Dear Arshadmian, Thank you very much for taking the time to share with us your experience during your recent stay and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us... More

1 review
3 helpful votes 3 helpful votes
“Excellent location, great rooms, disappointing service”
3 of 5 stars Reviewed 28 March 2013 via mobile

Reception service is not up to par. Preference always given to native speaking guest. Request made almost every time never fulfill. The only person deserve mention Mr Nidal Alayan and the concierge team.

Was this review helpful? Yes 3
Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
1 April 2013

Dear Family Rizal I greatly appreciate you taking the time to share with us your experience during your recent stay and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us... More

Cairo, Egypt
1 review
“Excellent Choice”
5 of 5 stars Reviewed 24 March 2013

Everything was great; the staff, the room, the facilities and the breakfast. Inshaa Allah it will be my permanent choice in Makkah Only thing try to get a separate room better than one room of connected rooms as sometimes the sounds might be so close to disturb ur period of rest or sleep

Was this review helpful? Yes
Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
1 April 2013

Dear Mrs. Hiba Thank you for choosing to stay at Al Marwa AlRayhann Makkah by Rotana. I very much appreciate that you took the time for sharing your delightful experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments.... More

Louisville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good location but some problems”
4 of 5 stars Reviewed 21 March 2013

The hotel is clean and the staff mostly friendly. Our check in guy was rude! (cannot say this for everyone). Excellent location (walk to Haram in 3-4 minutes). Excellent breakfast. Shower is tiny and not waterproof (water leaks to the floor). The biggest problem here is getting out of the hotel! My taxi could not get in as the security... More

Was this review helpful? Yes
Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
24 March 2013

Dear Mr. Noushad, I greatly appreciate you taking the time to share with us your experience during your recent stay and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target... More

Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Perfecto”
5 of 5 stars Reviewed 16 March 2013

the location is excellent, situated few meters away from Mosque. the staff is very professional friendly. breafast buffet is of high standard. the hotel is elegant and so is the room we stayed in. will I stay there again ? Big Yes.

Was this review helpful? Yes 2
See 2 more reviews by Handasa for Mecca
Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
24 March 2013

Dear Mr. Handasa Thank you for choosing to stay at Al Marwa AlRayhann Makkah by Rotana. I am very much appreciated that you took the time for sharing your delightful experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your... More

Salt Lake City, Utah
Top Contributor
95 reviews 95 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
90 helpful votes 90 helpful votes
“Good comfortable Experience, but slightly Hit or Miss”
4 of 5 stars Reviewed 15 March 2013

First of all, the location of this hotel (and all hotels in the Abraj complex) is second to none, situated just a minute walk to the holy mosque. Due to the structure of the hotel, Rotana provides a hit or miss experience, which means your experience positive or negative will really depend on your luck and expectations. We booked a... More

See all photos
Was this review helpful? Yes 2
See 4 more reviews by walkingtheearth for Mecca
Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
24 March 2013

Dear Mr. Sir, Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to... More

Cairo, Egypt
1 review
“Excellent Location and Excellent Customer Services”
5 of 5 stars Reviewed 14 March 2013

This is my Third stay in the hotel and definetly i will go back to stay on my next Omra ISA , the Hotel Rooms have been Refurbished to a high standard also the location is very near to the Holy Mosque. the Breakfast is Excellent with a view over Haram, but most of all is the Excellent Customer Services... More

Was this review helpful? Yes
Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
24 March 2013

Dear Mr. Moahamd, Thank you for having taken the time and effort to write us your feedback, I was delighted to learn that overall you enjoyed your stay with us at the Al Marwa Al Rayhann Makkah. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our... More

dubai
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Hotel and location”
4 of 5 stars Reviewed 13 March 2013

I always stay with Marwa Rotana during my visits to Mekkah for the past many years and I thoroughly enjoyed the hospitality and services that they provide me during my stay. The hotel is located very near to the Holy Mosque and this makes it the ideal place for my visit to the place.

Was this review helpful? Yes
Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
3 April 2013

Dear Mr. Ismail, Thank you for choosing to stay at Al Marwa AlRayhann Makkah by Rotana. I very much appreciate that you took the time for sharing your delightful experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments.... More

Pullman Zamzam Grand Suites
Great value on a similar hotel
Pullman Zamzam Grand Suites  
Mecca, Makkah Province
4 of 5 stars 208 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Mecca
Family-friendly
Le Meridien Towers Makkah
Le Meridien Towers Makkah 4.0 of 5 stars 47 reviews
Luxury
Shaza Al Madina
Shaza Al Madina 4.0 of 5 stars 157 reviews
Good for business
Rosewood Corniche
Rosewood Corniche 4.5 of 5 stars 70 reviews
Great value
Hilton Madinah
Hilton Madinah 4.0 of 5 stars 77 reviews
Show Prices ABS:HotelCheckRates-d1200880?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2027263?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d574455?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d301968?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Mecca hotels
InterContinental Dar Al Tawhid
InterContinental Dar Al Tawhid 5.0 of 5 stars 80 reviews
Makkah Clock Royal Tower, A Fairmont Hotel
Makkah Clock Royal Tower, A Fair... 4.0 of 5 stars 131 reviews
Pullman Zamzam Grand Suites
Pullman Zamzam Grand Suites 4.0 of 5 stars 208 reviews
Moevenpick Hotel & Residence Hajar Tower Makkah
Moevenpick Hotel & Residence Haj... 4.0 of 5 stars 155 reviews
Show Prices ABS:HotelCheckRates-d318857?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1933375?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2590226?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1382757?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 167 hotels in Mecca, ranked by popularity

Been to Al Marwa Rayhaan by Rotana-Makkah? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Al Marwa Rayhaan by Rotana-Makkah

Also Known As:
Al Marwa Rayhaan By Rotana-Makkah Hotel
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Address: King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Amenities:
Business Centre Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotels in Mecca
#8 Family Hotels in Mecca
#9 Best Value Hotels in Mecca
Price range (per night): RM443 - 4,604
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Travelocity, Tingo, Venere and Priceline so you can book your Al Marwa Rayhaan by Rotana-Makkah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Al Marwa Rayhaan by Rotana-Makkah, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

Browse nearby

Hotels (167) | Restaurants (6) | Attractions (5)
Al Marwa Rayhaan by Rotana-Makkah
King Abdul Aziz Gate, Abraj Al Bait PO Box 9601
Mecca 21955
Saudi Arabia
Get Directions
What's Nearby:
Click map pins for more information.
Interactive map
Call now to book: 1-800-45-HOTEL from hotels.com

Explore Mecca

Free Guide to Mecca
Get your guide to the top local hotels, restaurants and things to do

Hotels around Mecca

Explore the world
Hotels
Sightseeing
Restaurants
Al Marwa Rayhaan by Rotana-Makkah
Show the lowest price for this hotel (from our partners)
Show Prices