We went for Umrah during Ramadan. Unfortunately, the hotel is not what is described on the website. It is for sure not 5 stars as claimed. Neither the furniture, the style of the rooms, the facilities, breakfast, nor the service is 5 stars. 1.The hotel is on a steep hill, it is not easy access. It is not known to... More

It is definitely not a 5* venue. Not even 4*. We had chosen this hotel because it was the cheapest 5* hotel in alaziziah. But we were very shocked and disappointed on the hotel in general. Rooms are very small and lacks day light as windows are shaded. Staff were helpful but confusing sometimes. I am trying to remember anything... More

This hotel is good if you want to visit friends or if you are going to Makkah for business, but I don’t recommend it if you are going for Umrah. The hotel is clean and nice. The only disadvantage is the location. It’s located in Azizia, which is too far from Haram, if you need to go to Haram, you... More

Rooms are not spacious. bathrooms are small, Website says wireless connection available, but it was not available. Hotel staff donot answer clearly. Front Office Hotel staff needs thorough training. Though it was 4.5 kms away from Haram, Hotel busses were available every half hour.