staff try hard to make you feel at home (eg i asked for a late checkout and got a free one with no dramas, as opposed to lemon sucking faces, and BS as to how full they are, which is the usual reaction from most hotels!). Only issue for some is that the rooms at the back overlook a v... More

Top notch customer service and clean, spacious rooms to boot! Had no issues, everything worked as advertised. Bed and pillows very comfortable, free internet, lounge chair! Allowed me to recharge my battery, and work quietly when I needed. Staff went out its way to accomdate mh rebooking after a flight cancellation! My first choice for hotdl in Kuwait City! More

Stayed here this week with work and as usual everything was well up to standard. The rooms are well appointed, comfortable and most importantly very clean. Breakfast in the hotel is excellent with a large range of hot and cold options and great service from the staff who seem to be either Thai or Phillipino. Reception staff are great, always... More

Great hotel, great staff, great food and atmosphere. Great location to everything.....if ever in Kuwait City...this is your hotel!! More

Stayed at jw Marriott this week found it very well kept compared to surroundings. Surprised to see Sheraton was the favourite by Kuwaitis. It was dirty, tried looking and staff very unkept. Jw Marriott best option after coming from Abu dhabi and dubai The beauty of the hotel is that it is attached to an upmarket mall with all designer... More

Nice hotel and great service with friendly staff. The rooms are large with gleaming bathrooms. One thing that strikes you as odd is that there is no tea coffee maker in the room and is only available at a charge. It's better to stay in a front facing room as the back facing rooms overlook a cemetery. More

Stayed here during a trip for an exhibition just before Christmas 2011. We were picked up by the hotel shuttle, though while not glorious was on time and efficient and delivered us to the hotel safely through the mad Kuwait traffic! All staff were polite and efficient (mostly) and the place was clean and well presented. We had breakfast on... More

Hotel is very well located next to and part of one of the high end Malls in the city of Kuwait. Excellent amenities such as restaurants and spas. Have stayed here many times and the only complaint I have is with their airport transportation. They will pcik you up at 3 AM but they will not drop you off at... More

Stayed here a few times lately, very good business hotel. Friendly and efficient staff at reception and the lounge. Rooms are nice and cozy, very nice bathroom with all the usual JW amenities. Fresh fruit platter on my room every day, complimentary newspaper in the morning too. Executive lounge on the 12th floor is one of the nicer ones I... More