After a very bad experience with the Crown Plaza Beirut and following my negative review on Trip Advisor , we received a reply from the hotel's GM and consequently a one-night free voucher stay at the hotel. In March we were visiting again and used the voucher.
I must say we were amazed at the actual changes that have been...
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Reviewed 11 January 2012
Place was great! Staff was friendly & helpful. Neighborhood was pleasant except for high traffic streets. Nice walks down to the sea, yacht club, & neighborhoods. Gym next door was convenient & first class. No problems when I requested anything. Arranged a great tour through the service desk in the lobby. Had 5- day business meeting the week I was...
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Dear Guest,
Thank you for sharing your experience at Crowne Plaza Beirut on TripAdvisor. We are so delighted to read that you have enjoyed your stay and our services at our hotel.Please join us on our Facebook page, twitter and linkedIn to stay updated with our latest and current offers.
We would be very happy to get the chance of...
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Four of us stayed for four days.The staff were smiling, helpful and cheerful. Nothing was too much for them. The prominent amongst them was Christine on reception and Wakim Ghattas on the 19th floor lounge. The rooms were wonderfully serviced, clean and comfortable. The position in the centre of Hamra was brilliant for every need. We cannot speak more favourably...
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Dear Guest,
Thank you for sharing your experience at Crowne Plaza Beirut Hotel on TripAdvisor and with the travel community. We are so glad we have succeeded to make you feel happy during your last stay with us. All our team will be at your full disposable anytime you visit Beirut and always ready to accommodate you. You can check...
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Spent one week in May, fortunately no construction noise within ear-shot. Trendy Hamra district with multiple coffee shops and clothing stores every few meters. No taxis used at night, faster to walk given pace if city traffic. Unfortunately crossing most streets is hazardous and stressful for anyone from a first-world country. Crosswalks last marked decades ago? Although mindlessly honking drivers...
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Dear Guest,
Thank you for staying at Crowne Plaza during you recent visit to Beirut. I appreciate that you have taken the time to post your detailed review on Tripadvisor. We believe that we can only improve our services through our guest’s feedbacks. I would be thankful if you could send me an email on my below listed email, if...
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Spent four nights (April 30-May 4, 2012) in Crowne Plaza Hotel-Hamra-Beirut; it was not the first time but this stay was especially excellent. Will not mention again the good location, all facilities and amenities (fitness-center and the swimming-pool) etc...the good accommodation : comfort, cleanliness, the good value (very good cost/benefit), the good food in this hotel, since this review is...
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Reviewed 2 January 2011
Dearest Guest,
We are glad that we have succeeded to make you feel satisfied during your stay with us and rest assured that your satisfaction and guests satisfaction remains our main objective.
All our team will be at your disposable anytime you visit Beirut and always ready to perfectly
accommodate you.
I would be thankful if you could also share...
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I spent four nights in swt room in this hotel last week. It was disappointing stay. I will start with photo shown in the expedia and other hotel booking webs. The room did not match the photo we booked but match a cheaper price room. Upon asking the reception they were very rude and palmed expedia for this
The second...
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Dearest Guest,
Thank you for your comments. Your feedback is highly appreciated. We apologize for the inconvenience occurred during your stay. Rest assured that your comments will not go unnoticed and immediate actions will take place to address your comments. I would be thankful if you could send me an email with all details of your issue, beginning your check-in...
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We stayed there in January for business. We elected to have a room on the executive floor which allowed us access to the lounge. This is definitely a plus since there is free wifi and light food and drink. We also breakfasted there. Our room was spacious and comfortable with a fantastic view of the sea. I was not so...
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Dearest Guest,
Thank you for your comments. Your feedback is highly appreciated.
Please be assured that we value and take on board all feedbacks/comments from our guests.
Thank you again and have a pleasant day.
Fady Sawaya
General Manager
fsawaya@cpbeirut.com
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After being overbooked the first night of my arrival (granted I arrived at 11 pm) I was accomodated across the street at the Coral Suites for one night, and not my Club room. I was very dissapointed inititally, but because I would be out all night anyways, I was really only going to spend 7 hours sleeping in the room...
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Dearest Guest,
Thank you for sharing your experience at Crowne Plaza Beirut on TripAdvisor. We are so delighted to read that you have enjoyed your stay at our hotel, our services and our ideal location in the authentic and dynamic "Hamra" street.
Please join us on our Facebook page, Twitter and LinkedIn to stay updated with our latest and current...
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This has been the most best experience my mother and I have had in this hotel, as the staff and service is just more then excellent, more then words can explain. All staff just want to be there to help and give you more then what you want. I came to Beirut for 3 operations in 2 weeks and didn't...
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Dearest Guest,
We are so glad we have succeeded to make you feel satisfied; we wish you feel great now and fully recovered. Please be assure that guest satisfaction and safety remains our first goal.
I feel it is important too to thank Crowne plaza’s Beirut team, thanks to our 135 dedicated staff members, I am proud of their loyalty...
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Its realy very good hotel location.very clean rooms great food and near from restaeants and shooping no need for taxi u can walk i recommnd for all
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Dear Guest,
Thank you for taking the time to write your valued review. We are delighted to hear you enjoyed your stay with Crowne Plaza Beirut. We are all at your disposable anytime you visit Beirut and always ready to accommodate you in everything you might need to make your stay with us smooth and pleasant, you can also join...
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