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Safir Heliopolitan Hotel Reviews, Beirut

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Safir Heliopolitan Hotel

5.0 of 5
Australia Street | Raouche Area, Beirut, Lebanon
Hotel amenities
Safir Heliopolitan Hotel
55 traveller photos
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77%
Ranked #28 of 108 hotels in Beirut
4.0 of 5 stars 79 Reviews
Most recent review
“EXCELLENT STAY!”
5 of 5 stars Reviewed 27 May 2013
cardgio Padua, Italy
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79 reviews from our community

Traveller rating
    31
    26
    13
    4
    5
See reviews for
Families
3
 
Couples
19
 
Solo
13
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Padua, Italy
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“EXCELLENT STAY!”
5 of 5 stars Reviewed 27 May 2013

I have been staying SAFIR an year ago and receincing a really wonderful experience; it's a modern and perfectly refurbished hotel with spacious, clean and wonderful rooms having an impressive view on the town and neighbours. The service is very good, with a most professional and kind staff I never received all around the world as well. The location is... More

Was this review helpful? Yes 1
FadiKaedbey, General Manager at Safir Heliopolitan Hotel, responded to this review
12 June 2013

Dear cardgio, Thank you for taking the time to post such a wonderful review on TripAdvisor. We are delighted to note that you enjoyed your frequent visits to our hotel and sincerely appreciate you complimenting the hotel’s location, service and our staff. On behalf of all the team at Safir Heliopolitan Hotel Beirut, I look forward to welcoming you back... More

Beirut
1 review
1 helpful vote 1 helpful vote
“well received at time of check in”
4 of 5 stars Reviewed 17 April 2013

I recondite Safir Heliopolitan Hotel for those seeking a peaceful and friendly environment. The location is fantastic, close to the sea and to many coffees and restaurants.If you prefer walking by the Mediterranean sea , it is only few minutes walk. The staff at the reception are very friendly and welcoming.Room service is quick . Recently, the hotel added a... More

Was this review helpful? Yes 1
FadiKaedbey, General Manager at Safir Heliopolitan Hotel, responded to this review
18 April 2013

Dear Khalil m, I would like to express my appreciation to you for taking the time to post your feedback on TripAdvisor following your stay with us. What a pleasure it is to know that you had an experience to remember, and enjoyed your stay, and our location. I would also like to thank you for complimenting our Reception staff,... More

Beirut, Lebanon
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great value for a great price!”
5 of 5 stars Reviewed 14 April 2013

I booked this hotel online. It was the only reasonably priced hotel that didn't look old or shady. It was also located in the center of Beirut. When I arrived I was expecting that the hotel didn't look anything like the pictures, but I was wrong. I was surprised in the best way. Good staff, and the rooms are so... More

Was this review helpful? Yes 2
FadiKaedbey, General Manager at Safir Heliopolitan Hotel, responded to this review
15 April 2013

Dear Aldanalina, I would like to express my gratitude to you for this lovely feedback, and for taking the time to share it with us. I am very delighted to know that you enjoyed the service of our staff, and that you were impressed during your stay with us. I also appreciate you complimenting our location and rooms. On behalf... More

Salmiyah, Kuwait
1 review
3 helpful votes 3 helpful votes
“Cheaters-Cheaters-Cheaters be aware!!!”
1 of 5 stars Reviewed 19 March 2013

I booked online via their own site and the total amount including taxes was 687$ and when I reached the hotel they told me that I should pay about 740 $ when I asked why, the receptionist told me that it "it might be taxes" I showed hem the confirmation letter sent by then which says that the price I... More

Was this review helpful? Yes 3
FadiKaedbey, General Manager at Safir Heliopolitan Hotel, responded to this review
9 April 2013

Dear Wassim82, Thank you for taking the time to share your opinion following your stay with us. It is unfortunate to read that we were unable to meet your expectations till the end. I would hope to hear from you in reply to our direct message or at your leisure please call the hotel at +961-1-810-555 and ask for me... More

1 review
1 helpful vote 1 helpful vote
“My Beirut home”
5 of 5 stars Reviewed 12 March 2013 via mobile

Al-Majroob - Kuwait - Solo traveler Great location, great staff, especially Mr. Tawfiq ,housekeeping is done religiously ,the mentality there is (you need it ,you name it ,we will provide it) its my 6th time there and it wont be my last, thank you.

Was this review helpful? Yes 1
FadiKaedbey, General Manager at Safir Heliopolitan Hotel, responded to this review
10 April 2013

Dear Al-Majroob, Thank you for taking the time to post such a wonderful review on TripAdvisor. I am delighted to note that you experienced a pleasant 6th time stay with us and sincerely appreciate you complimenting the hotel’s location and our staff, especially Tawfiq. On behalf of all of the team at Safir Heliopolitan Hotel Beirut, I look forward to... More

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Not a 5 star! Not what it says on the tin. Avoid!!”
2 of 5 stars Reviewed 1 March 2013 via mobile

Stayed there in September following a long trip to Dubai, Oman and then Lebanon. It was one night stay and as it was my last night before travelling back to London I thought I would trip myself to a nice hotel. I have been working in top hotels myself for over 15 years. This is a good 3 star for... More

Was this review helpful? Yes 1
FadiKaedbey, General Manager at Safir Heliopolitan Hotel, responded to this review
16 April 2013

Dear Alex0021, I very much appreciate the time you took to give your feedback following your stay with us. We value all forms of guests’ feedback as an opportunity to continually improve our services and facilities for our guests. I am of course concerned to learn that your experience fell short of your expectations. Please accept my sincere apologies that... More

Erbil
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best location”
5 of 5 stars Reviewed 30 November 2012

The rooms are so clean also the bathroom was clean, very good daily service. and the breakfast was a choice of too many subjects. I enjoyed the breakfast. it was good. the hotel location was perfect for city center if for business or tourism.

Was this review helpful? Yes 1
FadiKaedbey, General Manager at Safir Heliopolitan Hotel, responded to this review
16 April 2013

Dear Ahsal, I would like to take this opportunity and thank you for posting a review following your stay with us. It is indeed a pleasure that we had the chance to welcome you, and learn that you had an excellent experience at our hotel. Thank you for complimenting the cleanliness of the room, our daily service, breakfast and location.... More

Montreal, Canada
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“A complete ripoff .be aware”
1 of 5 stars Reviewed 23 November 2012

I stay in Beirut almost twice a month... I had to stay in Safir once and it was the quickest check in and check out I did 30 min only. Very bad rooms and bathroom is old and dirty. Don't recommend. If u have to stay in that area then Rotana Rawsheh is best option...

Was this review helpful? Yes
See 8 more reviews by Fawaz S for Beirut
FadiKaedbey, General Manager at Safir Heliopolitan Hotel, responded to this review
16 April 2013

Dear Fawaz S, Thank you for taking the time to post a review on TripAdvisor. Based on your comments, we clearly did not meet your expectations, and I regret that you left the hotel with such impression. Please accept my sincere apology; we welcome remarks such as yours, in order for us to continually better ourselves. I would like to... More

Doha
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Nice hotel in a good location”
4 of 5 stars Reviewed 11 October 2012

The hotel is in Raouche area, near the corniche, however, one can not see the sea from the hotel room. There are a lot of restaurants around,to sample different meals, and coffee shops down Raouche road. The staff were friendly and responsive to our queries. One of the rooms had a leaking roof, and the immediately changed us to a... More

Was this review helpful? Yes 1
See 3 more reviews by Kairetu for Beirut
Tarek-Safir, General Manager at Safir Heliopolitan Hotel, responded to this review
20 November 2012

Dear Mr. Kairetu, Greeting from Safir Heliopolitan Hotel. We thank you for sharing your comments with us, and make sure that we will share your remarks with our appropriate associates. Regarding the suite without sea view; However, you didn’t get the chance to have one; we regret the unpleasant situation that occurred and we will do our best to provide... More

Amman
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Great Location and Value for Money!”
4 of 5 stars Reviewed 18 July 2012

I stayed in Saphir for the 3rd time, this july for 3 nights, everything just worked perfect! Rooms are good size, clean, breakfast is ok (could be better) . Some advise: 1) hire transfer in and out , hotel charges USD 28; 2) Pay your hotel bill in Lebanese pound , difference is 50 llp for each USD, 3) I... More

Was this review helpful? Yes 1
Tarek-Safir, General Manager at Safir Heliopolitan Hotel, responded to this review
20 November 2012

Dear Mr. Brazukajo, Greeting from Safir Heliopolitan Hotel, We are honored to have a special guest like you. Reference to your sincere comment, we will be pleased to deliver them to Mrs. Riham Al Najjar as we are always devoted to serve our guests on high quality standard facilities to meet with guests’ expectations and needs. Looking forward to meet... More

 
 
Safir Heliopolitan Hotel
Safir Heliopolitan Hotel
4.0 of 5 stars 79 reviews
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Additional Information about Safir Heliopolitan Hotel

Also Known As:
Safir Heliopolitan Beirut
Address: Australia Street | Raouche Area, Beirut, Lebanon
Region: Lebanon > Beirut
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Beirut
#22 Business Hotels in Beirut
#24 Luxury Hotels in Beirut
Price range (per night): RM410 - 1,012
Hotel Class:5 star (5*)
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Australia Street Raouche Area
Beirut
Lebanon
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