Reception service is bad, you ask for something to be fixed and disappear the whole day and come back nothing done. You try to sleep a little longer in the morning the syrilanka housekeepers make a noise with their Lebanese supervisor talking talking talking. Smell on 7the floor like sewage in corridors and bathrooms and they try to spray glade... More

This is an unbelievably terrible hotel. It is tatty, 70's mouldy, ripped wallpaper, stained curtains and carpets, leaking bathrooms, poor reception to TV, dark halls, beds that are medieval torture instruments, outlook over slums and backs of buiodlings, pool needing repair and surly, deceitful staff. It was almost empty when we stayed and you don't feel secure. You must avoid... More

the reception was great!But just after that...nothing but dirt.We had 4 dead/smashed on the floor cockroaches, dirty linen & cigarette ash all over the place.Not to mention the smell of the room!When I went down to te reception to complain abou the cockroaches the guy said:'Oh,yes,they came yesterday'....(?!?)And they still didn't check out or what?! Total rip off and very... More

The rooms were possibly 15-20 years old. Nothing good to mention whatsoever. Very basic hotel with the most unfriendliest front counter staff I've ever met. No apparent knowledge of service industry especially on how to treat the hotel guests with welcome and a simple smile !! On the 3rd floor where we stayed, the corridor lights were always off, and... More

Unfortunately, that hotel does not remind anything that you could expect. It rates itself as a ****A de luxe. In fact, it is hardly *** if not **. Both as the condition, hygiene and service are concerned. We stayed there for 4 nights and it was a regular fight to get what we paid for. Rooms are spacious that's true,... More

I was last summer on vacation in Beirut..great trip, but worst part was this hotel. Pictures and four-star rating looked good on web, but I can tell you that´s a max of 2 star hotel. Carpets and allother stuff are like from the sevemties, completely worn off. Just don´t take this one. More

The whole hotel smells like mildew. The room was not ready on arrival. The floor was not vacuumed. There was no toilet seat. There were pubic hairs on the toilet. The staff were not helpful. When we asked about an exercise room we were told to "run around the block a couple of times" They do not have an iron... More