The hotel was decorated typically Syrian specially the lobby, it was nice and interesting.Comparing with most of the hotels in Syria that are not standard, Cham Palace is rather acceptable & standard. some rooms are too small. the receptionist told us that the swimming pool is private for women before midnight, but it was not true. More

Stayed for a total of four nights on two separate occasions during my tour of Damascus. - Very good location within walking distance from old town, four seasons hotel and nice restaurants - Decor is early 80's meets retirement home meets fake gold meets over grown green house - Bathrooms old and worn, shower filled up every time it was... More

Would recommend this hotel for conferences and meetings. Staff is extremely helpful and kind. Cham is well located not very far from old Damascus. More

Well, you have to consider that you are in Syria and Syria is a poor country. So, this is a 5 star hotel in Syria but not in Europe, for example. I enjoyed my stay (2 nights) and I don't payed for them so I can't complain. That apart, the hotel interior is beautiful, it has 6 restaurants where I... More

One of the best things is the location which means you can go walking to most areas of Damascus. There's lots of small details which could add up to be annoying - there's a certain indifference among the staff, for example, when checking in, or complaining that something doesn't work. Things have changed in the past year or two and... More

Very elegant Hotel with obvious long tradition in the heart of Damascus. The old town in the vicinity is quick reachable. The room I had was rather small, furniture a bit old. Sleeping was ok. The atmospere in the hotel is rather elegant, it smells a bit about the old days. The breakfast buffet is well equipped with nearly everything.... More

Rooms are spacious, quiet and clean. Service was very good. Restaurants try to please. Location excellent for all major sites in Damascus. More

i have stayed twice in sham palace, 2 nights each, both for buiseness. excellent location in the very heart of damascus, very nice oriental lobby.. and everything else is terribely baaaaaaaaaaad. the front desk people are the most rude ,inproffesional, i have ever seen . i arrived at 3 pm,asked for my room,told to wait ..in a very impolite way,... More

THIS HOTEL IS A HAS BEEN HOTEL nothing was good, we came from Roma, and was very surprised by this very bad hotel and employees. no manager , no management , no professional staff, More