Claimed to be as 5 stars, while it is barely bad 3 stars.. and everybody will bug you begging for tips Staff lack courtesy, rooms are outdated and very pricey.. they claim they have fitness center and when u go there you will be shocked to see a small room full of dust with few broken basic mashines which used... More

We had the chance to stay for a few days in Damascus and had been booked to this hotel. The price is in comparison to the other hotels is very reasonable, but the charme of the hotel some years back needs a renovation. For business traveller who needs a location very close to the city centre and traffic-wise to be... More

The hotel is ideally located adjacent to Martyrs Square and close to the old city and next to the National Museum. The location gives you the opportunity to explore other parts of the city other than the old town. The staff was very kind and nice but had trouble even locating their own hotel on a map?? The room was... More

service: very good rooms: various, most of them spacious, nicely furnished, TV, fridge, very clean bathrooms location: centrally located, walking distance to the souk and shopping areas roof top with bar and swimming pool depending on season breakfast: buffet type, various choice, continental and arabian staff: friendly More

Let me start by saying that this hotel _was_ not my first choice. Why? Because of previous reviews and comments on here which are largely bad. Had desperately tried to make bookings at some other better-rated hotels but to no avail - because of the last minute plan on my part - so in the end, I ended up with... More

Luggage delivered in the room one hour after arrival. Room not set up at 19h00, and half hour tio obtain it do be done. A man come to the room at 07h00 in the morning of your deeparture to check the minibar and so one ... No sound proofing. Unbelievable, considering the price of the rooms More

nice and clean, friendly staff, very nice chineese restaurant, good location More

The best aspect of this hotel was its proximity to the Old City of Damascus, just 4 or so blocks away from the entrance to the souk. And breakfast was pretty nice, particularly the made-to-order omelettes. The first room I had had a very small shower, and accoustics such that I could hear a phone conversation from the room next... More

1/ at the recepion they dont respect you espasially the woman with bl... 2/ they never clean the carpet inside the room 3/ the only smile persons at the breakfast time 4/ at the restoran in the 1floor some one does not know what is politeness More