I only had a short stay at Abu Dhabi. I had nothing to complain about the hotel, especially the bed was excellent! The service was great and I enjoyed the meals served. The only thing that could improve the suite would be a sound system to play some music. ..or a television with USB ;-)

This hotel is ideally situated to get around Abu Dhabi. It is also near a shopping centre which includes eateries and a supermarket. I found the hotel staff to be pleasant and helpful. We had a room with a kitchenette with some basic kitchen utensils and a microwave. As we were staying for more than 3 weeks, the kitchenette proved... More

Very courteous staff, very prompt, ready to help, making best efforts to understand client needs. Very well maintained facility. Would certainly like to take their services whenever I visit that city again.

This is a great central location to stay in Abu Dhabi. The Cristal Hotel Abu Dhabi was fantastic. The one thing that really stood out in the crowd was the friendly service by staff. The breakfast area on the 17th floor was perfect with 100% attention to each guest at all times. I must mention the excellent assistance offered by... More

I was in Abu Dhabi for one year for work and stayed at this hotel due to it's proximity from work. I enjoyed my stay at this hotel. The staff was extremely courteous and helpful. During my one year of stay I never had an issue with my room, staff or the restaurant up on the 17th floor. The breakfast... More

Last time I stayed at this hotel Wi-Fi was not available but this time was. “NO ONE told me it was available till I asked the few hours of my stay” Laundry was excellent throughout my stay until my last day when all the buttons were ripped from one piece I gave to wash. Shower towels were replaced daily depending... More

I have stayed in other hotels in downtown Abu Dhabi, and at first look, this was very nice in comparison. The rooms were large and contained a separate living room/office space. It appeared very clean and there was a fruit plate there to greet me on arrival. I mention the fruite plate, because while nice initially, it never was cleared.... More

The staff is very helpful especially in the reception. I enjoyed talking with Yazid at the front desk! The breakfast area was well stocked with e.g., bagels, yogurt and fruits,... The location is excellent with shoping centers next to the hotel and not far away from Corniche (15 min walk).

The hotel was very nice. We had a room on the 14th floor that faced another building - so no view. But, room was big, clean and a good value. Breakfast was included and featured an extensive buffet. The coffee shop was nice for an afternoon break. Location was good for us, our son is at NYU Abu Dhabi -... More