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All 111 Abu Dhabi hotels

Cristal Hotel Abu Dhabi

4.0 of 5
located behind Madinat Zayed Shopping Center, Abu Dhabi 72898, United Arab Emirates
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Cristal Hotel Abu Dhabi
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Ranked #6 of 111 hotels in Abu Dhabi
Most recent review
5 of 5 stars Reviewed 9 June 2013
Waffa294013 Abu Dhabi, United Arab Emirates
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623 reviews from our community

Traveller rating
    406
    202
    13
    2
    0
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Families
75
 
Couples
102
 
Solo
135
 
Business
332
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 9 June 2013

The service was excellent, we as a family consists of three members "Me and my mother and my kid" enjoyed our time! the stuff were very prompt and ready to help, The rooms were well maintained and the location is excellent! Would certainly like to stay there again whenever I visit Abu Dhabi.

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Cottbus
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2013

I only had a short stay at Abu Dhabi. I had nothing to complain about the hotel, especially the bed was excellent! The service was great and I enjoyed the meals served. The only thing that could improve the suite would be a sound system to play some music. ..or a television with USB ;-)

Was this review helpful? Yes 1
London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 28 May 2013 via mobile

This hotel is ideally situated to get around Abu Dhabi. It is also near a shopping centre which includes eateries and a supermarket. I found the hotel staff to be pleasant and helpful. We had a room with a kitchenette with some basic kitchen utensils and a microwave. As we were staying for more than 3 weeks, the kitchenette proved... More

Was this review helpful? Yes 1
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review
3 June 2013

Dear Guest, Thank you for highlighting our central location, friendly team members, & the benefits of our Kitchenette suites. Our downtown location places us within walking distance to the Corniche/Beach, and also plenty of shops, restaurants, & bars around us. If you wish to escape the summer heat, one can take advantage of our rooftop indoor pool which is guaranteed... More

Gurgaon, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 May 2013

Very courteous staff, very prompt, ready to help, making best efforts to understand client needs. Very well maintained facility. Would certainly like to take their services whenever I visit that city again.

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Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013

This is a great central location to stay in Abu Dhabi. The Cristal Hotel Abu Dhabi was fantastic. The one thing that really stood out in the crowd was the friendly service by staff. The breakfast area on the 17th floor was perfect with 100% attention to each guest at all times. I must mention the excellent assistance offered by... More

Was this review helpful? Yes 3
Richmond, Virginia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2013

I was in Abu Dhabi for one year for work and stayed at this hotel due to it's proximity from work. I enjoyed my stay at this hotel. The staff was extremely courteous and helpful. During my one year of stay I never had an issue with my room, staff or the restaurant up on the 17th floor. The breakfast... More

Was this review helpful? Yes 1
See 2 more reviews by Syed M for Abu Dhabi
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review
23 May 2013

Dear Guest, Thank you for taking the time to share this positive feedback, which we appreciate greatly. After staying a year with us, you are in a good position to rate our services, & I thus take great encouragement from your comments. We hope to welcome you back soon. Kind regards, Sid Sattanathan Cluster General Manager Cristal Abu Dhabi Cristal... More

Sharjah, United Arab Emirates
1 review
4 of 5 stars Reviewed 15 May 2013

Last time I stayed at this hotel Wi-Fi was not available but this time was. “NO ONE told me it was available till I asked the few hours of my stay” Laundry was excellent throughout my stay until my last day when all the buttons were ripped from one piece I gave to wash. Shower towels were replaced daily depending... More

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toledo
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 14 May 2013

I have stayed in other hotels in downtown Abu Dhabi, and at first look, this was very nice in comparison. The rooms were large and contained a separate living room/office space. It appeared very clean and there was a fruit plate there to greet me on arrival. I mention the fruite plate, because while nice initially, it never was cleared.... More

Was this review helpful? Yes 1
See 4 more reviews by dmiller148 for Abu Dhabi
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review
23 May 2013

Dear Guest, Thank you for providing feedback on areas where we could have done better. We have briefed our House Keeping team to be more attentive to the state of fruits placed in our rooms. Apologies if the marketing information displayed in our hotel confused you on the location of Vertical Wine Bar, which is actually located at our sister... More

Erlangen, Germany
1 review
5 of 5 stars Reviewed 13 May 2013

The staff is very helpful especially in the reception. I enjoyed talking with Yazid at the front desk! The breakfast area was well stocked with e.g., bagels, yogurt and fruits,... The location is excellent with shoping centers next to the hotel and not far away from Corniche (15 min walk).

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Atlanta, GA
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 9 May 2013

The hotel was very nice. We had a room on the 14th floor that faced another building - so no view. But, room was big, clean and a good value. Breakfast was included and featured an extensive buffet. The coffee shop was nice for an afternoon break. Location was good for us, our son is at NYU Abu Dhabi -... More

Was this review helpful? Yes 1
See 7 more reviews by ATGre for Abu Dhabi
 
 
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Additional Information about Cristal Hotel Abu Dhabi

Address: located behind Madinat Zayed Shopping Center, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 111 hotels in Abu Dhabi
Price range (per night): RM260 - 711
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. The Cristal Hotel is located off Electra Street in the heart of the Abu Dhabi business district and is proud to offer the following facilities: 192 rooms and suites, two food & beverage outlets, five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. One of the few hotels in the city, the Cristal Hotels offers its visitors free wired internet access in the rooms and wireless in the public areas, in addition to free parking facilities. ... more   less 
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