I stay in a lot of Novotels so I know what to expect from a typical Novotel. I was pleasantly surprised at this one. This hotel is a cut above the usual Novotel. Rooms are comfortable, breakfast is very good and I had an excellent Japanese Teppanyaki set meal at Shunmi which was superbly executed. Had a sushi meal at...
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+ the room is convenient and well designed
+ the sports facility is spacious and has all the basics
+ the food is overall great
+ many restaurants nearby, the hills at the back of the hotel are great to jog
- service: the team is not great at solving issues
small issues have spoiled my stays there : damaged...
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The location is great and close to many restaurants. Convenient to try local foods
Close to an convenience store 7-11.
Staffs are friendly and helpful.
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Dear Happy M,
Great to hear you were satisfied with everything during your stay.
Best regards,
Mike BROWN
General Manager
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I stayed here as it seems like I've tried every other hotel in Seoul - the Westin, the Plaza, Koreana, etc and all of them have left me feeling ripped off. They are good, but not that good.
I paid very little to stay here and because of that, expected very little. I was upgraded to a suite on check...
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Dear InternationalPlant,
Very glad you finally found us and now have a haven in Seoul. We look forward to welcoming you back.
Best regards,
Mike BROWN
General Manager
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I had previously stayed in the Ritz Carlton just down the road, but it was booked so I tried the Novotel Ambassador. The hotel is very nice, with good, clean rooms. By booking a Superior room, I received the free breakfast buffet and free internet.
The location is very convenient with plenty of restaurants and shopping within walking distance and...
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Dear IntlTravelerEG,
It was great that you had the opportunity to test out our hotel.. We look forward to welcoming you back.
Best regards,
Mike BROWN
General Manager
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South Korea was the holiday destination...and the task was to pick a Hotel in Seoul from the 100's out there in our range, This was the Hotel we were allocated...and thankfully, with a total of njear 8 nights stay...it turned out to be a great choice.
Gangnam-gu is, as is Seoul itself a hilly city. The Novotel was, as it...
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Dear Gary D,
Great to hear you enjoyed your stay and that our team took guest care of you.. They are use to looking after their Aussie GM.
Best regards,
Mike BROWN
General Manager
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Very Good Hotel and Value for Money. In last 6 months visited thrice to Seoul and found this to be better than others till now. Hope so they keep up their existing service and maintain it.
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Dear bhaveshlgala,
I am assure you we look for consistent improvement and will look forward to welcoming you back.
Best regards,
Mike BROWN
General Manager
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Nice location near to many shops, convenient stores and nearby main street for transportation. The room is a little small but very comfortable, good buffet breakfast, staff are friendly and helpful.
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Dear ric_te,
Thanks for your positive feedback and a good tip to upgrade to superior. Look forward to your return.
Best regards,
Mike BROWN
General Manager
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One good thing is you have a direct shuttle bus from Incheon Airport to the hotel. You don't really need to worry about the communication problem. Just a five mins. walk, you can get to the MRT station and the shopping area. It is very converience and close to everything you need. The hotel is comfortable and the breakfast provides...
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Dear RomanLo,
We do enjoy a great location and all our team is committed to supporting the guests reason for being in Seoul, business pleasure, visiting family etc. we make the complicated simple... Look forward to welcoming you back.
Best regards,
Mike BROWN
General Manager
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