I travel to Seoul a couple of times a year for work and try to stay at the Lotte when I go. The hotel is a great location and the service is absolutely impeccable. I usually stay in the New Wing and the rooms are a great size and last time was upgraded for a reason I don't know. There... More

Very nice hotel with big rooms and all the necessary amenities that are expected with a five star hotel. I especially like the coffee/tea cup in the room. More

I have stayed here a few times, last time in March 2012. This is a real 5 star hotel, all is perfect. The service is impeccable, and you will struggle to find more polite staff, anywhere. The hotel is grand and perfectly clean and just very nice. The rooms are big and equipped with whatever you may need, plus a... More

This particular Lotte Hotel remains my favorite in Seoul. The location is great for business, shopping and tourist attractions, the service continuous to be great and the rooms are well furnished and more spacious than those in most other hotels in this category close by. I like to -stay in the new wing with its special reception on the 14th... More

Stayed there for one night on a short business trip. Location couldn't be more central, its easy to get there from ICN Airport as well (KAL bus brings you directly to the hotel). Service was friendly and prompt throughout, if sometimes delivered rather soulless and robotic. Room was what you would expect and ok priced, but as other reviewers have... More

The hotel has excellent rooms and offers a great service. The gym/spa area is like nothing else I saw during my trips, and I did quite a lot of them. I was there for a business trip and I got access to the executive lounge (28th floor) which represents an excellent way to deal with the stress of an hard... More

This was one of the best hotel in asia. the service and location was excellent. and very high-end hotel. I will definitely choose this one for my next trip in Korea. More

I always stay at this hotel (Club Floor) every time I visit Korea and its a good business hotel in a great location. However, the staff do lack attention to details (restaurants, club lounge, etc) and their friendliness often seems forced rather than genuine, which makes it uncomfortable from time to time. More

We jsut stayed at the Lotte in Seoul. We had a room in the main building on the 25th floor, which has been elegantly renovated, so that the rooms are modern and attractive and the bathroom is elegant. As opposed to some reviews we had read, we found the staff to be very helpful and friendly - especially the patient... More