As soon as I entered the room, I realized that the area near the bathroom was very damp, so I called the front desk and requested to change the room. But they did not take it seriously until my companion raised her voice. In addition, I have never seen a hotel room without an iron. To make it matters worse,... More

I ordered a room for three people (2 adults, 1 child). Instead I got two single beds pushed together and a temporary bed put into the room. The room was cramped and had no computer. Not a Korean style room, so we needed to keep our shoes on. Not that clean of a room. Some wallpaper was peeling and the... More

This hotel is located in a non-walking-friendly area. The room was cold, smokey and very dark. We could not get a´la carte dinner after 9.30 pm and the spagetti carbonara we got was did not come with egg-yolk but with some white sauce made with powder garlic. It was served with pickled cucumber..... Will move out tomorrow, though we had... More

Stayed here for almost two weeks and very much enjoyed my time here. The location was good with 2 different subway stations 5 - 10 minutes walk away. Apparently there will be a new station right outside too. There was a lot of construction on this street but the noise didn't bother me at all. Coex (Large Underground Shopping Mall)... More

Good location, Good Hotel but always take this hotel with Inclusive Breakfast as the same is very expensive. KAL Bus Stop is also just at the gate. Into the Main Business district. Staff Good and Polite and Helpful everytime. More

Nothing particularly wrong with the hotel, but very average and not great value. More

It is what I expected for the price. I stayed in a Executive room (one bed) in 9th floor. Front Desk Personnel, Restaurant, House keeping...all of them very polite and helpful. Desk Personnel speaks very good English and gave me directions where to go in the neighbor area. Room clean all days. Breakfast at the restaurant always the same but... More

non-smoking room was definately a smokers, stayed about 6 nights tv remote worked fine then replace one morning with another remote which didnt work took long time to get the old remote back. Safe was locked on arrival asked to have it opened - didnt happen. Cafe and restaurant was expensive. More

Stayed 9 nights here for a business meeting. Nice hotel, nice room. Located in Gangnam Area. Easy to reach by KAL limousine bus direct from Incheon Airport. It's the second stop over. The bus stopped right in front of the hotel. It costs 15,000 won. You can buy the ticket just in the exit of the airport. Very easy and... More