Not much to say really. We stayed two nights but only had one breakfast as the second morning was an early start although the lunch box was adequate. Room was fine and everything worked. Good location for Pyramids but no shops or convenience stores nearby apart from a gas station selling some food and drink. If you are wanting to...
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Stayed for 3 nights 14-16 May 2012. Started off ok but on 15 May we noticed lots of people sitting in the courtyard at the entrance to the hotel. Then we found that all the bars, coffee shop and pool were closed. Management did not inform us, but we found out through our guide that the staff were on strike....
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Thank you for choosing Mercure Cairo Le Sphinx to spend your recent vacation in.
We hope you give us the opportunity to better serve in the future where we assure that your next vacation will be more convenient and delightful than the previous one.
Meanwhile we look with passion for your next visit.
Wishing you all the best.
Sincerely,
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The mistic view of the pyramids every moring during breakfast, and every night on the terrace with a great kebab. the swimming pool is great andf the employers are very gentle.
I raccomend this hotel to all the people who like the be cuddled.
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We are extremely happy to read that your recent visit to Mercure Cairo Le Sphinx was an enjoyable and delightful one.
Entire guest satisfaction is our primary aim therefore we are glad that the accommodation and quality of service had met with your expectations.
I will convey your comments to the hotel team members so they are aware of their...
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It's impossible not to give credit to Mercure for the fabulous view of the Giza pyramids.
The hotel itself is a solid 4+star establishment.
The rooms & grounds are nicely appointed but not quite 5-star.
The staff were very friendly & helpful.
The current prices are outstanding due to lack of tourism.
The spa massage was well priced but average...
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We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you.
We are thrilled that the accommodations and service were up to your liking, as complete satisfaction is our goal.
I will share your positive comments with the whole team so they are aware of their contribution to...
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Good quality hotel and it is close to the pyramids but not that close as the picture would imply. It took us about 30 minutes to walk to the pyramids mainly because there is no direct road and one has to walk around a bit to get there. It is quite noisy since it is close to few streets with...
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Thank you for posting your review on trip advisor.
We hope you have enjoyed your stay in Mercure Cairo Le Sphinx. and would become a regular guest.
Looking forward to welcoming you in the very near future.
Kindest regards
Sincerely,
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Our hotel was supposedly upgraded and when I checked online it seemed it was formerly the Sofitel so I expected much. Lo and Behold after check in, tired from all the travels, I looked for an elevator because they were pointing us to the spiral staircase near the reception but we were carrying a lot.
When we reached the floor,...
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Thank you for your constructive comment. We have taken some steps in regards to changing all the carpets in the hotel corridors and of which is currently taking place.
Hotel is struchured in a horizontal shape with two storeys, ground and first with one available lift at the lobby area to allow guests to go to the first floor shouldn't...
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This hotel is lovely, it's very big & the rooms are lovely and very spacious. Rooms get cleaned every morning & they do a fantastic job. Staff are very friendly & can't do enough for you, hotel is right by the pyramids so there are lovely views. Pool is lovely, very deep though! (although there is a lifeguard) breakfast was...
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Thank you very much for your positive comment. In Mercure our fundemntal goal is to achieve an entire guest satisfaction, and with your fabulous comment we have attained our reward.
I will share your comment with the hotel team that absolutely will act as an encouragment that will always stimulate them to always improve and develope to give their utmost...
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Fantastic view of the pyramids from the swiming pool / rooms.
Its a big hotel with a lot of peaple, but rooms are very well furnish, very clean , ATM, boutiques., bar and restaurant
If you don't want to spend so much, you will find a small and clean restaurant next to the hotel (50 meters) Lots of taxi available...
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We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you.
We are thrilled that the accommodations and service were up to your liking, as complete satisfaction is our goal.
I will share your positive comments with the whole team so they are aware of their contribution to...
More
We stayed at this hotel at beginning of April after a week on a Nile cruise.
We had arranged to stay for 2 nights and booked whole trip through classic holidays. It would appear that they used local companies to firstly do our transfers and then take us on guided trips-namely Blue Sky and Talisman-and they both gave excellent service....
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We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you.
I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal.
Together with the team would much appreciate to welcoming you as a regular guest and we...
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