Booked a week this May and had brilliant time. Hotel on the Nile, so great views especially at sunset. Staff bent over backwards to help - everybody said good morning/day when they walked past. Booked city view but was given upgrade to courtyard view, and it was very nice. The cleaners did a great job and the doorman lovely. Had...
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It was great to know that you experienced a fabulous week’s stay with us this month.
May we thank you for your comments about our Thai restaurant (Bua Kao) we receive positive feedback regularly as it really is an experience to dine there. We have a very special female Thailand chef there who is very experienced and creates some wonderful...
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Since visiting Luxor four years ago, this hotel has become our second home.For the last two years myself and my husband have visited with our daughter and grandson( aged four Luca). I am sure the staff will remember him.The hotel is the friendliest one we have ever stayed in. The staff are amazing and cannot do enough for you.We usually...
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Your review is very much appreciated, thank you.
We are very happy that you enjoyed your stay including your panoramic Nile view room and that Luca (your lovely little boy) enjoyed it too. I am sure that during your stay in Luxor he gained much attention as the Egyptian people tend to love the European child!
We too, miss you...
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We went to stay in The Nile Palace in May 2012 and what a shock we got. It is fantastic just a dream to stay in. It was very clean and the staff couldnt do enough to make our stay enjoyable, the food was great they had food to please everyone and if you cant see what you like it...
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Thank you very much for kindly placing your review on Trip Advisor. It was very nice to know that you thought that our hotel was ‘a dream to stay in’! We always invite our bed and breakfast guests to take advantage of the half board option. We have a wide range of choices in our main restaurants and try to...
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Very well appointed hotel on the banks of the NIle, an ideal way to recover from the early mornings on the cruise.
The staff were without exception pleasant and attentive from the wonderfully amusing doorman / concierge to the senior managers - for example, every meal without fail we were approached by the food & beverage manager to ensure everything...
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Thank you for your feedback here on Trip Advisor. It was pleasing for us to know that you enjoyed your stay with us and found all aspects of the hotel to be of excellent standards.
Thank you also for mentioning the hard working staff that we are very proud and fortunate to have, your comments have been conveyed to them...
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We stayed at the Nile Palace on our honeymoon and really enjoyed it. Here's some highlights:
- Attentive, friendly staff. They really tried to get to know you and remember your name. When I fell ill - they made me a custom dinner (toast) for free and made sure that I was OK.
- Room had a spacious balcony with...
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It was our pleasure to host such a friendly, newly married couple in our hotel. Thank you for your comments…
We are delighted that you enjoyed your stay with us and we hope that the memories will stay with you for the rest of your married life.
We invite you to return to stay with us and we hope that...
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i and my family visit egypt and luxor especialy very frequently and have stayed at the s,burgh on many occations as we rate it as the best hotel in luxor..i myself also visit luxor solo to visit my egyptian freinds .when i do i stay at less grander hotels, but all ways call in to the s, burgh to see...
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May we convey our thanks to you for your review.
It was good to know that your stay was perfect with us. Apart from the issues of the ‘wild west’ behavior outside of the hotel it appears that your visit was another memorable one!
We hope that the situation will improve in Egypt and we apologize for the hassle that...
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my husband and i stayed at the nile palace in may 2012 it is a very beautifull hotel the people are fantastic the chief omma was very attentive excellent service food was 5star plus omma is the head chef and treat us as vip we enjoyed every moment egypt is one of the nicest places you can stay the people...
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Many thanks for your comments.
It is always important for us to receive constructive reviews regarding our restaurants. In particular our Nubian restaurant where our guests dine on a half/full board basis. We are always keen to improve our services by listening to our guests and their personal requirements.
We are so proud to have such wonderful, creative and talented...
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I really cannot say enough good things about this hotel. My room had a balcony and view of the Nile. Both the room and the bath were spacious. I was able to control the temperature to my comfort level. It was quiet. I had a choice of several restaurants offering a variety of cuisines. I enjoyed the Thai restaurant the...
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Thank you so much for your review.
We are always very pleased to receive feedback from all over the world as this gives our future guests an insight into the excellent services that we provide at Steigenberger Nile Palace.
We are delighted that you addressed our hotel as gem’in Luxor, this encourages us to go from strength to strength providing...
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We have just spent a week at the nile palace and had a wounderful time.We had been on a nile cruise week before so we were just looking for a week to rest.The staff were great could not do enough for you they made you feel like v.i.p.s.Swimming pool warm and most of the time only a couple of people...
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May we thank you for your lovely comments about our hotel and facilities.
It was a pleasure to host you in our hotel and we are very happy to know that you received the VIP treatment that you deserve!
It was nice to know that you found your half board basis to be of excellent standard. We strive to maintain...
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We were originally looking at staying at the 5* next door and we are sooooo glad that we didn't. We stayed at the Steinberger in August last year. We were met at the desk by the manager and taken to a specially selected room with an amazing balcony and Nile view. It was just absolutely perfect. Each night we took...
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Thank you for your constructive comments regarding our hotel. We are pleased that you enjoyed your time with us. It was nice of you to remember to place your comments here on Trip Advisor. It was good to know that the memories of your stay last year in August (2011) were still on your mind.
Firstly, may I sincerely apologize...
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