Crowne Plaza Hotel Nairobi (Kenya): See 223 Reviews and 118 Photos

Address: Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya

Phone Number:

Region: Kenya > Nairobi

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #11 of 80 hotels in Nairobi

Price range (per night): RM652 - 1,250

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Crowne Plaza Nairobi is a new and stylish, 4 Star hotel strategically located in the commercial area of Upper Hill in Nairobi. The hotel is surrounded by multinational companies, diplomatic missions, banks, government offices, insurers and hospitals. Our pillar-less ballroom and 6 boardrooms with state-of-the-art equipments make it the ideal place to stay and meet. The Crowne Plaza Nairobi is just a 30 minute drive from the Jomo Kenyatta International Airport, 10 minutes drive to the City Centre and 20 minutes drive to the famous Nairobi National Park and Animal Orphanage. Crowne Plaza Nairobi has 162 superbly appointed spacious rooms which include thirteen suites, a club floor with its exclusive lounge. All rooms are air conditioned and have high speed wireless internet connectivity. To compliment this is the Business Centre, the double story ultra modern fitness centre and heated swimming pool, Multiple restaurants and a double story bar, 24 hour room service, a gift shop, money changing facilities, beauty salon, travel desk, secure and ample parking space, and same day laundry facilities. ... more less

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223 reviews from our community

See which rooms travellers prefer - 42 traveller tips

TanjaB373

San Luis Potosi, Mexico

Contributor

12 reviews

4 hotel reviews

Reviews in 4 cities

“loved it”

Reviewed 5 June 2013

I loved the hotel. it clearly is a good hotel for business stays. I enjoyed the last night there , in Nairobi, after 2 weeks of travelling around. very comfortable , I loved the room, the room-service, the food - good kitchen, I really enjoyed my last night there. (luckily the gift shop was closed that night (despite of higher... More

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Dear TanjaB373 , It is very pleasing to know that you were satisfied with your stay at Crowne Plaza Nairobi and thank you for taking the time to recommend us on TripAdvisor. We are delighted to know that you enjoyed the comfortable rooms, room service and the good food. Your kind comments will surely be shared with the rest of... More

Doug M

Winchester, Virginia

Reviews in 7 cities

7 helpful votes

“Very accommodating”

Reviewed 4 June 2013

We stayed here for 1 night before our safari. By error, I only reserved room for one person, but when we checked in they upgraded us to a king bed for no extra charge. They let us borrow a electrical converter for free. The only negative is the buffet breakfast was about $35 per person. We ordered room service instead... More

See 2 more reviews by Doug M for Nairobi

Dear Doug M , Greetings from Crowne Plaza Nairobi !! It was a pleasure having you stay with us during your recent visit to Nairobi. The Team was happy to read your your kind words of appreciation and we thank you for sharing such complimentary feedback. It has always been our utmost focus to provide our guests with personalized service... More

atpcliff

Green Bay, Wisconsin

Senior Contributor

32 reviews

17 hotel reviews

Reviews in 14 cities

24 helpful votes

“Very nice hotel, but immediate area not so great”

Reviewed 30 May 2013

The Crowne Plaza is very new. As is typical Kenyan construction, it is already starting to show it's age, however. The rooms and bathrooms are VERY nice! Warning: Checking Out (and in) may take a long time (30 minutes plus), so plan some extra time on checkout...it depends on how well the Front Desk Staff that are serving you know... More

See 8 more reviews by atpcliff for Nairobi

Dear atpcliff , Thank you for taking the time of writing a comprehensive review of your stay at Crowne Plaza Nairobi and Nairobi here on TripAdvisor and we hope you enjoyed the overall stay in Kenya. We appreciate all your feedback and we accept all constructive comments as it helps us improve on offering the ultimate great guest experience. We... More

soy_latte_togo

Washington, DC

24 reviews

10 hotel reviews

Reviews in 15 cities

14 helpful votes

“great choice for business”

Reviewed 29 May 2013

I spent about a week in this hotel during a recent business trip. The rooms are clean and very functional for work - good size bathroom, work space, etc. Plus the price is a bit lower from some of the other options. Food is quite decent: fresh salads and decent Indian. Location is probably the biggest negative - nothing to... More

Dear soy_latte_togo , We are thrilled to read your wonderful review and thank you for taking the time to share the experience of your recent stay at Crowne Plaza Nairobi. We are very glad to note your appreciation of the hotel's clean and functional rooms,goood size bathroom and work space. Your words clearly showed how much you enjoyed your stay... More

CapeTownSafrican

cape town

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“Excellent in every way”

Reviewed 27 May 2013

Excellent service; luxurious, comfortable room with lovely bath products and a good choice of TV stations; free wifi (far too rare in Africa!), impeccably clean. I don't recall ever having had such a good experience in an African hotel. The pillow spray and pillow menu are lovely touches.

Dear CapeTownSafrican, Thank you so much for taking the time to share the experience of your recent stay at Crowne Plaza Nairobi. I was pleased to know that you enjoyed your stay and delighted to note your appreciation of our excellent service,luxurious and comfortable rooms with lovely room amenities free WIFI, good choice and variety of TV channels. Your kind... More

Laskarina Y

Cape Town Central, South Africa

1 review

“Great hotel in Nairobi”

Reviewed 26 May 2013

My friend and I needed somewhere to stay after 21 days on an overland truck. While the Crowne Plaza was a bit more expensive than some of the places that our fellow overland travellers chose, it was worth every cent. Accommodation in Nairobi is incredibly expensive, we found that the 1 star hotels were not significantly cheaper that the Crowne... More

Dear Laskarina Y , Thank you for taking the time to write such a complimentary review about your recent stay at the Crowne Plaza Nairobi. We were happy to hear that you enjoyed your stay at our hotel and that you found our staff to be very friendly and hospitable.I am particularly grateful to receive such positive feedback on the... More

Cherise P

Johannesburg, South Africa

Senior Reviewer

8 reviews

Reviews in 5 cities

6 helpful votes

“Good Hotel”

Reviewed 23 May 2013

I stayed here for 2 nights on business (March 2013)and thought it was one of the best hotels ive stayed at compared to my previous trips to Kenya. The staff were amazing and went out of their way to make me feel welcome. Pity I didn't get their names but from the porter to the receptionist, everyone was very welcoming.... More

Dear Cherise P , Thank you choosing to stay at Crowne Plaza Nairobi and for taking the time to write a review here on TripAdvisor. We are delighted that you found our hotel as one of the best in Kenya and for pointing out the excellent staff that went out of their way to make your stay a great experience.... More

Lynne G

Estacada, Oregon

Reviews in 2 cities

“A beautiful hotel”

Reviewed 7 May 2013

The Crowne Plaza in Nairobi is a lovely hotel with very good service. It is in an area of town that is undergoing street and other urban repairs so getting there is somewhat disconcerting. Once you do arrive, however, you will be pleasantly surprised. The lobby and bar area is very nicely appointed and comfortable. The rooms are exceptionally comfortable... More

Dear Lynne G , Thank you for your thoughtful review regarding your recent stay at the Crowne Plaza Nairobi. I am pleased you found our hotel to have very good service,accomodating staff,exceptionally comfortable rooms and the food very good. The roads to Upperhill are currently undergoing major renovations,once completed will be the highways with easy and fast connections to the... More

F14-Roberts

London

Top Contributor

53 reviews

16 hotel reviews

Reviews in 31 cities

29 helpful votes

“Ideal for business use, wouldn't recommend for couples”

Reviewed 1 May 2013

The hotel is ideally located near to the financial and business sectors. The service is good, inviting and generally prompt. Prices for food is a little high - more akin to 4* UK (£30-40 a head for dinner) than Kenyan restaurant (£10 a head). Rooms are clean and presentable. The pool is more of a feature to look at than... More

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See 2 more reviews by F14-Roberts for Nairobi

Dear F14-Roberts , Thank you for taking the time to write a review of your stay at Crowne Plaza Nairobi here on TripAdvisor. We are glad to hear that you enjoyed your stay with us and that you found our service, good,inviting and prompt. Thank you too for the encouraging comments about our clean rooms, babalus bar happy hour and... More

sbahety

London, United Kingdom

17 reviews

6 hotel reviews

Reviews in 8 cities

9 helpful votes

“Centrally located in downtown with all amenities nearby”

Reviewed 23 April 2013

I stayed at the Crown Plaza in mid February for one night during the week for business. Being centrally located in Nairobi's financial district (as opposed to town centre where the Interconti and some other hotels are) the Crown to me is the best hotel for business travellers whom location is important. Crown has all business facilities that one could... More

Dear sbahety, We were thrilled to read your wonderful review of your stay and thank you for taking the time to share it across here on Tripadvisor. We are glad that you had an excellent stay overall.We are happy that you enjoyed the facilities we offer in our hotel such as the business centre with strong wireless conectivity, conferece facilities... More

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Crowne Plaza Hotel Nairobi Reviews, Nairobi

Crowne Plaza Hotel Nairobi

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