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Sarova Panafric

3.0 of 5
Kenyatta Avenue, Nairobi 72493, Kenya
Hotel amenities
Sarova Panafric
Ranked #21 of 69 hotels in Nairobi
3.5 of 5 stars 158 Reviews
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158 reviews from our community

    Trip type
Traveller rating
    15
    58
    64
    13
    8
Date Rating
Dover, NH
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW

My wife and I stayed at the Sarova Panafric Hotel in preparation for our departure from Kenya after a two week safari tour. The lobby is classy. Our room was clean and the balcony had a view of the city. Our room had no maintenance issues and the staff was very helpful. The hotel’s customer service representative “Felix” gave us... More

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Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 May 2012

This hotel is busy and central, but very good value compared to what is around it, and has a very nice pool area, a great terrace bar and dining area. Front desk staff can be a bit overwhelmed and slow, but they try hard and there is security on each floor which was appreciated. Wifi was reasonably good for Nairobi.... More

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Larnaca, Cyprus
Senior Contributor
43 reviews 43 reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 24 April 2012

I stayed here for the 6th time at the beginning of March and was apalled to be given a room with no hot water after having the same problem on my previous visit. After further problems i said i would not go back but the manager came and was very apologetic, which I appreciated. My plans changed and I needed... More

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See 4 more reviews by Cypruseagle for Nairobi
Anthony Ngunga, General Manager at Sarova Panafric, responded to this review
10 May 2012

Dear Cyprus, I would like to thank you very much for staying with us on several occasions and taking the time to share your feedback on trip advisor concerning your stay at Sarova Panafric. We are dedicated to making your stay here incomparable and it is indeed great to note that you appreciate a lot of what we offer. Your... More

Versoix, GE
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 April 2012

If you are coming to Nairobi for a meeting, you should look no further. I've just completed a two-day, 80 pax meeting here. Meeting rooms have natural light, good wifi connectivity but, yes, you can find that elsewhere. The difference here that blew me away was the extraordinary level of service from EACH and EVERY staff person here. The technician,... More

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See 4 more reviews by EBlitz for Nairobi
Anthony Ngunga, General Manager at Sarova Panafric, responded to this review
10 May 2012

Dear Blitz, Thank you very much for sharing your great experience at Sarova Panafric on Trip Advisor. We do appreciate your positive feedback. I am glad to read that you found our team members so welcoming. Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their stay is exceeding. I have passed on your commentary to our... More

Oslo, Norway
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

Stayed here two nights at Easter. I got an offer through a web-agency, and paid USD 300, which I think is good for this hotel. We were welcomed by fruit-juice and wet towel, which is nice and also common in many hotels. The room was good, with a comfy bed, fresh flowers, balcony with garden view, and it is was... More

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See 6 more reviews by KSH2011 for Nairobi
San Salvador
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 14 April 2012
1
person found this review helpful

The hotel is centrally located in Nairobi. The security and safety in the hotel is very palpable, yet not intimidating. The room is above average in size, yet the decor of the room is dated. The balcony overlooking the city center is a great perk of the rooms. The restaurant service is very efficient and the food quality is very... More

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Anthony Ngunga, General Manager at Sarova Panafric, responded to this review
10 May 2012

Dear Martin, On behalf of Sarova Panafric, I would like to thank you for choosing to stay with us and taking the time to give us your feedback on trip advisor regarding your experience. We are dedicated to making your stay here incomparable and I am glad you appreciate the location as it provides our guests with convenience to carry... More

Reading, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 April 2012
2
people found this review helpful

Ended up here because our favoured hotel was full. Plus points: Just marginally out of town, and up on a hill - better location than many Not too far from town - walkable (but unwise at night) Good security Food good if mainly international, wide variety, good breakfast Room clean and efficient, if a bit tired Minus points Checkin and... More

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london
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 19 March 2012
1
person found this review helpful

clean, reasonably efficient, but short on charm and not cheap. only choose it if this is a good location for you (nairobi traffic can be challenging). More

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See 5 more reviews by danwhitaker for Nairobi
Anthony Ngunga, General Manager at Sarova Panafric, responded to this review
4 April 2012

Dear Dan, Thank you for your review on Trip Advisor. We appreciate your feedback and were glad to read that you found our location convenient, our hotel rooms to be very clean and that our services were professional. Sarova Panafric is committed to making your stay truly incomparable with the aim of making your stay a home away from home... More

Tonsberg, Norway
Senior Contributor
34 reviews 34 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 March 2012
1
person found this review helpful

Friendly staff and with a good loaction - you can walk to the city center from there. Nice breakfast. More

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See 4 more reviews by Trondoc for Nairobi
Anthony Ngunga, General Manager at Sarova Panafric, responded to this review
4 April 2012

Dear Guest, Thank you for taking some time to share your experience at Sarova Panafric. We appreciate your comments and are glad to read that you find us so centrally located in terms of proximity to the Central Business District. Our prime location provides our guests with convenience to carry out their activities within the city centre and amidst the... More

Chennai (Madras), India
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 7 March 2012
1
person found this review helpful

Panafric is a old hotel that is situated almost in the center of the city. The welcome at the hotel was nice, hot towel, fresh juice and the reception staff coming up to show one the room etc. I had taken the Executive room which was very well finished with all the extras that one would expect from a hotel... More

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Anthony Ngunga, General Manager at Sarova Panafric, responded to this review
20 March 2012

Dear Isaac, Thank you for taking the time to comment about your recent stay. We are glad you enjoyed the welcome experience given to you by the hotel staff as we strive to make all guests feel at home at Sarova Panafric. It is also notable that you enjoyed the Flame Tree restaurant & bar during your stay and I... More

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Additional Information about Sarova Panafric

  • Sarova Panafric Hotel Nairobi
  • Sarova Panafric Nairobi
  • Panafric Hotel Nairobi
  • Panafric Hotel
Address: Kenyatta Avenue, Nairobi 72493, Kenya
Price range (per night):* RM396 - 939

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Sarova Panafric
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