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Sai Rock Hotel

New Mombasa-Malindi Rd, Mombasa 80100, Kenya
Hotel amenities
Sai Rock Hotel
Ranked #20 of 27 hotels in Mombasa
3.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    2
    4
    2
    2
    7
Date Rating
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

We had a lovely stay service was excellent food was wonderful would love to return back More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 March 2012
1
person found this review helpful

I booked for a four nights stay with my wife.From the front desk to our room,we were met with cheerful and smiling staff.We enjoyed our dinner and the night entertainment.Generally the staff were great and we really enjoyed our stay.This is our third visit to Sairock. More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 March 2012
1
person found this review helpful

am not sure if the new management are trained hoteliers.all this is reflected in the staffs-either demotivated or underpaid.A dont care attitude from the reception desk to shouting and rude Asian(am told he is the head chef of the hotel-sic) he had the guts of even pulling out a swimming client who he claimed did not pay for swimming !The... More

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1 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

Hideous hideous hideous……. Booked through a travel agent and stayed at the apartments. Luckily I lived in Kenya for 7 years so my expatiations and standards prepared me. Great location, but the rooms, sheets, towels etc are old and dirty. Had an incident with the reception who were just plan rude and its sad when the security guards seem to... More

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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 30 December 2011

I will be frank and fair. I have to declare that I have stayed at Sai Rock in the past when it was managed by the owner and loved it. But it seems with the new Pride Inn management all has gone down the drain. Its like pride inn without pride. From outright staff who seem either incompetent or thoroughly... More

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Nairobi, Kenya
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

we visited around June, right before the peak season. The food was great! love the fact that I could just walk out into the beach whenever i wanted never mind that they already have swimming pools. The AC in my room was broken so the heat was almost unbearable. More

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nairobi
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 October 2011
2
people found this review helpful

rude receptionists.....they actually forgot to pick us at the airport (can u blv this!!!!)2nd we had to change room twice cause the two rooms were unmaintained 3rd their barman wouldn`t a martini cocktail for me....for the 2 nights i spent there was so disappointing!!!!!!!!!!!!! More

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spain
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 October 2011
4
people found this review helpful

I went to this hotel to ask for the rooms, and my husband stayed in car with our son, because iam local, the security blocked me off and said i was not allowed in, when i asked why, he said, they dont entertain local ladies, i told him...i was there with my husband and, iam a woman...who is married...( until... More

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See 6 more reviews by spaintracyp for Mombasa
NYC
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 8 April 2011
1
person found this review helpful

I stayed here for business and often enough work picks a good place for us. Unfortunately, this hotel isn't below par when it comes to certain things. I do understand it's a developing country, but after talking to the locals here - this place is a ripoff. I didnt have sheets on my first night and just slept over the... More

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Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 December 2010
1
person found this review helpful

For Holiday makers,- Sairock Hotel will be one of most wonderful and relaxing place to be. Just to mention a few, their buffet had a rich delicious menu,rooms well cleaned,garden perfectly done. On health and fitness -the gym,sauna, steam bath was perfect. Swimming pool was well cleaned with a full time pool attendant.On the kids area,Sairock kept kids into consideration-... More

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