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All 41 Mombasa hotels

New Palm Tree Hotel

3.0 of 5
Nkruma Road, Mombasa, Kenya
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New Palm Tree Hotel
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46%
Ranked #25 of 41 hotels in Mombasa
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49 reviews from our community

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Date Rating
Derby, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 10 May 2013

My wife and I stayed at this hotel one night before a safari and a night after the safari. The two nights have completely different reviews. Night 1: We were less than impressed the first night. Upon arriving, we were told our original room was not available and that we would be "upgraded" to a family room. This ended up... More

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Chiang Mai, Thailand
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 May 2013

For 2200 KSh, about US$27 per night, I can't really complain. The location is good, pretty central and with walking distance of the main attractions. The hotel itself is old and in need of a total re-vamp. My room leaked everytime it rained, and it is now the rainy season, and the windows had no security screening or mosquito netting,... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

I was delighted when I saw on Trip Advisor that New Palm Tree Hotel in Mombasa was affordable and in the heart of town, not too far from Fort Jesus. The reviews were helpful in helping me to manage expectations. It was a lovely place for the price and comfortable too. Lovely courtyard, colonial style, with potted plants that made... More

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See 2 more reviews by Abena K for Mombasa
Moroto, Uganda
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 14 April 2013

We stayed for one night in New Palms as we were shifting from the beach to early flights from Mombasa Airport. We were recommended the hotel by a person we met at the beach who said he had stayed there on many occasions and had never been disappointed. I was also not disappointed - the service was friendly and helpful,... More

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W. Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 April 2013 via mobile

As many have said, the price is right. We stayed for a week primarily because the price was right. Needs a new coat if paint, inside and out, and a new front sign. Parking should be banned in front. They should change up the bfast every other day and need better wifi on second floor. But I would stay there... More

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USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 March 2013

I have stayed in this hotel on a number of occasions when in Mombasa. The staff are very friendly and helpful. The owner / Manager is always available and doing a very good job running this hotel on a shoe string budget. Let's face it .... we should be reasonable with our expectations.....especially since the hotel is right in town,... More

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Cedar Rapids, Iowa
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 16 March 2013

I really don't have anything negative about this hotel taking consideration for what I paid for a room for a night. I mean really folks! You pay $28 bucks in a city where the next hotel is around twice that much and more. What do you expect! The room was old and kind of run down, but it was clean.... More

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See 3 more reviews by Kenincr for Mombasa
Cluj-Napoca, Romania
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 27 February 2013

If you want to stay in the city center, this is a reasonable option, relatively clean and safe. Bathroom facilities are poor, the location is very noisy and it has an old/used appearance. If I would go to Mombasa again, I would choose a location far from the city, close to the coast, and take a tuk-tuk to visit the... More

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See 2 more reviews by Alina C for Mombasa

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3 of 5 stars Reviewed 24 February 2013

New Palm Tree hotel is in a great location in Mombasa, close to Old Town and the Fort..The hotel is tired and dated but rates are relatively cheap..Rooms are basic but have airconditioning....hot water is a bit of hit and miss.We stayed a few nights and rooms are not cleaned each night. However on plus side has free wifi and... More

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The Hague, The Netherlands
Contributor
12 reviews 12 reviews
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Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 18 February 2013

The hotel is a bit difficult to find due too poor marcation on the outside of the building. Look for it on the oppisite side of the street from Barclays Bank in Nkrumah Road. The ground floor is a big lobby with access to the restaurants. One floor up the rooms surround a rooftop courtyard. Rooms look a bit run... More

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Additional Information about New Palm Tree Hotel

Address: Nkruma Road, Mombasa, Kenya
Region: Kenya > Coast Province > Mombasa
Amenities:
Restaurant
Hotel Style:
Ranked #25 of 41 hotels in Mombasa
Price range (per night): RM121 - 136
Hotel Class:3 star (3*)
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