The hotel is new and clean, the location is ok, easy to get on metro line. The kids loved the swimming pool. The room is sound proof. HOWEVER, the customer service is non-exist. I booked a loft room clearly stated for 4 people, 2 adults and 2 kids, aged 6 and 8. We were first give a room with only... More

This hotel is near the universities at Haidian area. However, many taxi drivers did not seem to know this hotel and we had to use landmarks like the Haidian hospital to help the driver with the directions. It was not easy for us to flag down a cab at the entrance of the hotel either. The rooms are pretty comfortable... More

I loved the 2 floors room concept. Our room had 2 floors, the living room was in the first floor and the bedroom was in the 2nd floor. It also had 2 toilet and bath. We were expecting free wife inside the room but they only had free Lan connection, so you really need to bring a laptop if you... More

i first saw this on the Agoda site and went ahead with a booking ,we had booked the loft rooms x 2 our check in was slow and we waited around 20 mins , finally to the room where we thought it was fantastic the way it was ,up stairs down stairs , large and roomy as we where a... More

As can be seen on the many previous reviews, the room is a great size, and the loft sleeping area and large bath was a treat for my wife, and having a good shower albeit that didn’t drain downstairs was a plus. However..., the Fridge didn’t work initially; the aircon is set at 22 deg C, i.e. around the outsider... More

Have just returned from 10days in Beijing and stayed at the Ariva Beijing West Serviced Apartments. The apartment was perfect as we travelling with our teenage son and this gave us separate sleeping and lounging areas. The view from the large windows was wonderful and on clear days we could see the hills surrounding Beijing as well as orientate ourselves... More

This was a very disappointing start to our 14 day private personalised tour of China which included a 4 night stay at Beijing Ariva West Hotel. We were hoping to get a loft room as we have been advised our accommodation was run of house, but instead we were allotted what looked like a normal standard room with carpet stains... More

Stayed three nights in this hotel as part of a tour. location is a bit remote although there a large shooping centre about 15 minutes walk away. Bed was quite firm and batharoom had a lot mold that was never cleaned during stay. meals in hotel were quite good. More

In town for Visa run with the whole family. Loft was perfect. Nothing too much trouble for staff. It's a bit far out, but round the corner from the tube. Clean, well priced. Note some rooms are wider at entrance than window, best ones are thin to large windows. We stayed on the 15th floor odd number rooms and were... More