Beijing Kempinski Lufthansa has been my "entry" and "exit" hotel for China for several years. I've stayed around 10 times. I've stayed three times at the Shenyang Kempinski and experienced a similar style, room quality and level of service. It is conveniently located near to the Beijing Capital Airport, provides free WiFi and good food (German, Chinese, Japanese, and excellent...
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Dear Joe L,
thank you very much for your constructive feedback on your last stay with us which will help us to further improve. We regret to hear that during your last stay we failed to provide the service excellence you had experienced during previous stays. We do regret that the misfunctioning of the heating system and delay in solving...
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