The staff is friendly and helpful. But some of them are not very professional when I called the hotel 10 days after checking out about the missing stay in my hilton account, someone didn't even know what a stay means. But she is still patient and figured that out and called me back. :-) However, the management is just terrible.... More

Chose this Hilton because of the proximity to meetings and family. Beijing traffic being my main concern. Next are the business amenities offered and the quality of service provided. While you may not receive the pampering one gets at a Conrad, Four Seasons, etc., service received here I found to be excellent. Stayed in the executive tower with access to... More

Stayed in the hotel for one night while attending a function near the hotel. The room rate was ok but did not include breakfast. I was offered the usual upgrade to the club floor for exta cash, when I refused they offered me the chance of breakfast for just over 200rmb about 20 GBP. After refusing this I was presented... More

I was expecting so much more from a Hilton! I just stayed there for two nights. At check-in I asked about WiFi and was told that if I purchased it separately it would be quite expensive, but for only 300 yuan (about 50 dollars) I could get a room upgrade, breakfast and WiFi. It seemed like a good deal so... More

This Hilton is probably one of the oldest foreign business hotel in Beijing. Regrettably, hotel management standard actually got worse when compared to 10 years ago, in stark contrast to all new businesses hotels in Beijing... Check-in was a bit of a wait because another guest needed change from the front desk. Could see the change procedure took 3 staffs...... More

As usual, Each time I am flying to China, I really enjoy staying at Hilton Beijing. The location is very central, close to downtown and close to the airport. The rooms are great, clean, and the restaurants are fantastic with a great wine list and superb values. Chateau Lacombe Noaillac was my favorite. When you are travelling in China for... More

Dear HHonors, Pls., would you clarify why the doors in gym and swimming pool are remained open when air pollution outside is over 300?after visiting these facilities we've obtained already throat and cough problems..and we would be happy other people won t experience similar problems. We believed we paid for the safety at first! Managers on duty at the reception... More

The Hilton Beijing was a nice experience. I'd booked a standard room from Friday until Monday including breakfast.The breakfast was very good and the staff helpful, they have learned have to provide good service. The fitness center is well equipped and the staff very helpful. The standard room didn't include free access to internet, a 5 star hotel in this... More

We are staying here for one full week, and the Beijing pollution situation is very poor. The indoor pool in the hotel had three outside doors (propped) open to allow a high pressure of outside air in. We closed the doors. Then called to complain to the manager, she was not available, and did not call us back. We went... More