We just spent 4 nights at this facility. When we read the reviews we were ready to cancel, what a mistake that would have been, we could not have asked for more. The staff is attentive, the rooms were spotless, marble baths, excellent amenities. The staff speaks English, they are attentive to your needs, especially Roger and Vivien, they go... More

Many of the reviews were critical of this hotel property and identified a few issues which we believe are actually exclusive of the "older" portion of the hotel. Our stay was in the more modern (circa 2008) "Executive Tower" area of the hotel, and we have been immensely pleased with the quality of the rooms, and the excellent and attentive... More

I have spent in the Hotel almost a full month. The room was clean and bright, the stuff was really nice and friendly. Take care that you leave the green light on the entrance door if you want that they clean up the room. It was a nice time spent there. i will recommend for a longer business trip. More

I was here for one night in business. It was fairly 6 years since the last time I have been to this hotel and I have to recognized that I was a bit skeptical about it since my previous experiences were fairly unsatisfactory. I've got to recognized that Hilton is my preferred chain. You rarely go wrong with them on... More

Good hotel to stay for business trip. Everything was good except for lack of wifi in the room. So you can see lots of people with their laptop working on something in the lobby. Kinda ironic view for such good hotel. More

I will start off by stating that I travel a lot around the entire world and spend >70% of my time traveling for business. So, I have stayed at a lot of hotels both good and bad and high and low end. This was my first trip to Beijing and it was going to include a 1 night stay my... More

hi, We have stayed at this hotel with one my friends for a business trip. location is not perfect. hotel is quite clean, stuff is ok speak english, but do not expect to have anything complimentary such as small bottle of water, and been asked to pay 42 RMB for internet pey day is quite annoying. I am sure there... More

great service, good internet, hot water & clean sheets but the rooms could not be cooled. after repeated requests the only assistance they could offer was "open a window". that was fine until the road construction started at midnight. Not able to sleep well at all. Room was over 80F and sometimes 84F all week. Breakfast & evening snack was... More

This is my best Hilton experinece in China so far. On arrrival we have been swiftly checked-in. The room was spacious, well eqiupped. Breakfast buffet was OK. Only internet is extremely slow (even as for China). And the gym badly needs reconditioning. The staff is very well trained, know how to take care of customers. Special prise to One West... More