Staff at this hotel were very helpful when we stayed for four nights in April. We were on the 15th floor with a view of various buildings and the local market, but pollution residue on the windows hindered clarity. Dirty carpets and the smell of cigarette smoke in the rooms were the downside. However, the beds were comfortable the the... More

The enormous bed in our large room was formed by joining 2 double beds which were firm but comfortable. The restaurant is good with Western and Chinese food. The staff are helpful with a good command of English. The foyer is palatial and provides a grand entrance to this high standard hotel. When we enquired about airconditioning we were told... More

The tour operator chose this hotel i thought it wasn't bad if it was three stars. The pillows were sleep-able but i did not like it. The buffet breakfast was bad because the hot food was cold and personally i don't normally eat toast but the fruits was okay. The noodles and rice congee was alright. At night time near... More

A nice hotel, friendly helpful staff, outstanding breakfast buffet, free internet in the lobby and excellent speed reasonably priced internet in the room. Large comfortable room- good effective plumbing (once I had worked out how the plug to the bath worked) Nice reasonably priced western food in the the cafe, superb view from the top-floor bar. I did not try... More

Our room was lovely although the beds were very firm but then you find that in most hotels in China. There was a good choice at breakfast and I can recommend the porridge. More

This was our final hotel which we stayed in during our China trip with Wendy Wu. After the previous hotels this was a bit of a disappointment. First impressions of the lobby area are Wow! However the rooms, in particular the bathroom needs a complete overall. The room itself was the smallest out of all of the hotels, and with... More

The hotel has good access to Beijing's ring road system. Rooms are clean and of a good size. Breakfast offers plenty of Asian and western choices. More

The Chang An Grand Hotel was quite dirty and felt damp and the food (although we did only have breakfast) was not good. Having stayed in a number of hotels throughout China, this was one of the worst. More

We stayed here as part of a CITS tour. The hotel just was not up to the standards we were expecting from a 5-star hotel. As other reviewers have mentioned, the beds really were rock hard. I made the mistake of falling backwards onto it from exhaustion from the 19 hours of flying to get there when we first checked... More