Stayed at this hotel in late April for the first time, my first trip to China. Magnificent charm and extremely opulent room, overlooking early morning Tai Chi in the gardens below. The manager, Tony, was attentive and handled a problem we had in a very professional manner. Not so good check-in representative, David. Would not answer questions directly, was vague,... More

Our introduction to Ritz Carlton was courtesy of our Viking River Cruise and we were very impressed. The room was large and impeccably appointed but it was the attentive staff at reception, the dining room and the bar that really made this a wonderful place to stay. Special mention must be made of the warmth and attention from Josephine one... More

After staying at the ritz Carlton Beijing the original ritz in Beijing I was spoilt by there superb service, the finacial street is also a stunning ritz Carlton but more stitched up for business travelers I adored the location close to tianamen square , temple of the sun, forbidden city etc a great streamlined hotel for business and quick fly... More

I stayed for 3 nights over a weekend before my husband continued on his business trip/meetings in Beijing. I was excited about staying at a Ritz Carlton property but was overall disappointed by this hotel. Space is of a constraint in the hotel's main areas such as the lobby, walkways and dining places - thankfully the room was of a... More

Stayed here for 3 nights as part of our Viking tour. We took a taxi from the airport, costing ¥105, very reasonable. The room was great, large comfortable bed, big bathroom. Everything seemed very clean. We had breakfast every morning, very nice variety of fruits, Western selection (egg station, breads, bacon, sausages, pancakes...), Asian (congee, fried rice, noodles...) Great gym,... More

Stayed in a suite for 5 days in April after 4 days at the excellent Ritz Carlton Shanghai Pudong. The two hotels could not have been more different and I think I need to bring a sense of balance to all the good reviews this hotel has received. Here are my comments: Location is not great if you are visiting... More

The hotel is exceptionally good value for the quality of service that is offered. The whole experience - from the check in, dining and spa. Excellent. The hotel also offers airport transfer service that is not too expensive compared with other 5* hotels in Beijing or China. Worthy of note was the Club Lounge - the service here was fantastic... More

Well situated hotel. Very spacious rooms, large beautiful bathrooms. We were moved from our first room because the floor we were on was very smokey and we are non smokers, the staff were happy to move us. The staff were very friendly and eager to help. The breakfast was very good, but the restaurant was very small so often we... More

Nothing to complain about. Everything was excellent! More