This is a nice enough hotel - basic, clean room - in a good location, but I have to say I found it all very hard work - simple things such as trying to get a bill to sign to pay for breakfast (this required around four members of staff of various nationalities and a considerable amount of time, which...
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Dear lily100,
First and foremost, many thanks for taking the time to write to us and appreciate very much for bringing to our attention the issues and difficulties you have encountered during your recent stay in our hotel.
It is with sincere regret that we noted your dissatisfaction with our hotel services, which is indeed critical for the hotel development....
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The hotel is located less than a block from the subway station, Xuanwumen which with a few transfers connects you to almost the entire city of Beijing. Its less than a 20min walk from the Forbidden City and Tianamen Square. I think the location is great for anyone visiting the city. As for the hotel itself, it is good as...
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Dear Ian N,
First and foremost, we would like to thank you for choosing Grand Mercure Beijing Central as your accommodation choice during your most recent visit to Beijing
Much delighted to learn that you had a pleasant stay with us and particularly value our hotel location in central of Beijing which is best for business, traveling and shopping, the...
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We stayed for three nights. Rooms look great in the pictures but in reality are tired and need refurbishment. Carpet is old and smelly. Bathrooms need replacing. No one helped us with our luggage. Restaurant and bar v expensive and not not great value for money. Make sure you take can international adaptor as the plugs need two prongs, either...
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Dear kckaceykc,
Warmest greetings from Grand Mercure Beijing Central and we would like to express our most sincere thanks for your kind feedback during your recent stay with us.
Your comment on the room condition is indeed our top priority as for info, commencing end of 2011 we are continuing with our 2nd phase room refurbishment on line with plan,...
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My wife and I stayed at this hotel for 4 nights until checkout on Tuesday 1 May 2012. Our checkin was excellent but was greatly assisted by the fact that Ralf, a young German lad, was serving at the front desk and spoke excellent english. On other occasions at times when dealing with the front desk we did encounter several...
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Dear David,
Thank you for taking the time to write and let us know all about your most recent stay at our hotel. We are very happy to learn that all of you had enjoyed the tour at Beijing- greatest city.
Your comment on room cleaning status has been brought to the attention of our Executive Housekeeper and all room...
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I have been to 60 countries, and my first time in China, what a fantastic visit, We are glad we did a research and have a list and a map to where to go. Visit everything, it is so much to see.
The Hotel:
Beijing is a very big city and the hotel is located near some of the main...
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We would like to thank you for choosing to stay with Grand Mercure Beijing Central and for sharing your kind appreciation with us.
Indeed delighted to learn that you had an excellent stay with us and particularly value our hotel excellent location, room cleanness, front desk helpful service and palatable food, It is always encouraging to learn that our guests...
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This hotel is located in Xidan, a great spot within walking distance of Tiananmen Square and the Forbidden City, as well as the main Xidan shopping area. The subway is also close by.
The hotel itself is ok. The room we had was looking tired and in need of a revamp, but never-the-less was clean and tidy. We were out...
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Dear Pete_Helen_Lucy,
Warmest greetings from Grand Mercure Beijing Central and we would like to express our most sincere thanks for your kind feedback during your stay with us.
We were delighted to learn that you had a pleasant stay with us in all, though have some suggestions on the room condition which is indeed our top priority as for info,...
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We picked this hotel because of the price and location. Both were great. But the hotel quality and condition was pretty poor. Rooms were old, bathroom was not clean. Grand Mercure is normally a good quality brand so I was disappointed.
Front desk staff was very helpful and accomodating, which was nice.
I would recommend this hotel due to the...
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Dear NITinDE,
First and foremost, we would like to thank you for choosing Grand Mercure Beijing Central as your accommodation choice during your most recent visit to Beijing
Your comments on the room condition is indeed our top priority as for info, commencing end of 2011 we are continuing with our 2nd phase room refurbishment on line with plan, by...
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