This is an excellent hotel in a very good location, within ready access to Tianaman Square and other tourist features. Externally the building is unassuming and is set back from the main road hence noise levels are negligible. Service is excellent and as we were upgraded to a Club Room we were looked after very well.
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The 5 stars hotel need improve the rooms if likes keep the title. I found some problems with the hand shower that not kept on the position and the top shower was with several holes obstructed; and the wifi internet doesn´t worked at morning of my second day inn as well as the others days, the internet wasn´t able to...
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Dear Valued Guest,
Thank you for telling us about your experience at the Sofitel Wanda Beijing. We are truly sorry that the room facility did not work during your stay and we have our specific plan to maintain every guest rooms.
I will share your comments with our restaurant team which I believe it will serve as an encouragement for...
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This is a international 5 star hotel and you cannot fault the rooms or amenities. THe rooms are very comfortable and furnished to a high standard.
So what lets it down:
1. Our check-in experience was lacking. We are pre-booked on the Accor site so all the information is there. But given the time it took, and the puzzled looks...
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Dear Valued Guest,
Thank you for telling us about your experience at the Sofitel Wanda Beijing. I am sorry that it did meet your expectation, please accept our sincere apologies.
What happened to you is not a typical Sofitel level of services, while we always strive for superior service to our customers. Therefore, your feedback is very important for us,...
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I just stayed 3 nights at the Sofitel Wanda Beijing, and the hotel really is lovely. It's so modern, the rooms are large and well fitted out.
Only drawback was there was construction next to my room which kept me awake one night from 2-3am, and ended up having to change rooms. Make sure you ask for a room away...
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Dear Valued Guest,
Thank you for telling us about your experience at the Sofitel Wanda Beijing. We are sorry that the construction noises bothered your stay, however, we have closely monitored during the night and would report to local authority for any outstanding issues.
We appreciate you share your concerns and we always strive for the superior service to all...
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Very helpful concierge staff for local restauarnt recommendations, getting taxi's and a private trip to Mutianyo at The Great Wall. Loved the Pool which never had anyone else in it when I visited during the day.
Good location and a great breakfast buffet.
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Dear Valued Guest,
Thank you for telling about your Magnifique Journey in Sofitel Wanda Beijing. We are pleased to know that you had an enjoyable stay with us.
I will share your comments with my team, which will encourage us for the continuous improvment in the future.
We appreciate you share your experience and look forward to welcoming you back...
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Good hotel. Great location for silk markets, forbidden city and the 2 best bars in china for visitors XIU and the bar above the shangrila hotel.
Hotel itself is very quite with bar closed early most nights. Breakfast is great. Check in is too slow and the deposit is greater then the value of the entire stay which is plain...
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Dear Valued Guests,
Thank you for telling us about your experience at the Sofitel Wanda Beijing. It is our pleasure to receive positive feedback. Meanwhile, please accept our sincere apologies regarding the delay of your check in which we are taking appropriate action to improve. As a regular practive in China, the deposite is received upon arrival at certain pecentage...
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We were well looked after here, the service was good and the breakfast second to none.
Our room was well furnished and unlike many Chinese hotels the beds were not too hard, the bathroom was very good and had a very powerful shower
The swimming pool was large and rarely had more than one or two people in at any...
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Dear Valued Guest,
Thank you for your comments regarding your last experience at Sofitel Wanda Beijing. It is our pleasure to receive positive feedback from our customers. Our rate grids are very competitive and flexible that is in line with the market level. You may check different booking channels, such as TripAdvisor, accorhotels.com, sofitel. com, where there is promotion time...
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