I was on a business trip to HK for 5 days in April 4th week. I stayed at the W, Kowloon. While I have been around quite a few places and stayed at a fair share of hotels, the service of this place stands out. They are exceptional with their service.
Location is very good, very accessible.
One tip -...
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My second visit to the W Hotel in Hong Kong, because I enjoyed the first one so much. Location is excellent, on top of the Kowloon railway station, with direct access to the nice Elements shopping center. The room is super-cool, perfect for one person. Lighting arrangement can be a tad difficult to handle, but I got the hang of...
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Reviewed 25 August 2009
Thank you Kofty for your tripadvisor review. We are really pleased you found the W Hong Kong talent could be "cool" without making you shiver! We work hard to ensure the team consistently bring the trademark W Whatever / Whenever service philosophy to life and a key element of this is being approachable and natural. I'm glad you think we...
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We had and amazing layover stay at the W! They have done a great job on the property. Everything from the lobby bar, the pool on the 76th floor, to the small but cool rooms (especially the bathrooms). The service was great everywhere we went an the folks at the bar next to the lobby were super friendly. Thanks to...
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Hello Filip Z and thanks for posting your thoughts on W Hong Kong. I have shared your comments with Valeriya and the team at Living Room (the bar you experienced on the 6/F). Infact this venue will be rebranded as WOOBAR and relaunched with one amazing party on June 15, with W Hotels DJ Lab 2011 artist, Lincoln Medley, and...
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Had a wonderful stay at the W HK. while not in the heart of Kowloon, it was still very well located, above the airport express station and a few stops to Central on the other side. It is above a high end shopping mall, with many food choices including a great supermarket. But enough about the location.. I loved the...
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Hello ShanghaiPandas. Thank you for your comments and we are so glad to know you enjoyed the hotel. It's great to know that you enjoyed the whimsical interior design of the hotel including the fun Alice in Wonderland theme of our Kitchen restaurant. Each W Hotel has it's own unique design narrative that runs throughout and many of those loyal...
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W Hong Kong was the first stop on our honeymoon on the way to Southeast Asia. The hotel is part of a giant luxury/high end/world-class shopping mall on Kowloon. Fendi, Prada, DeBeers, Jimmy Choo etc. The ground floor of the mall connects the HK public transit MTR and the Airport Express which makes it an ideal location for convenient transit....
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Hello royellis1973, and thank you for taking the time to post such a great review of W Hong Kong. I have shared your review with the team and we all agree that your recommendation for others to try us out is a challenge we are up to. We will continue to strive to get such an enthusiastic response from each...
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What an amazing trendy hotel and a great start to 3 weeks in China. The location couldn’t be better, 2 stops from the airport on the airport express and 1 stop from Central on HK island. We paid using SPG points so it’s hard to judge value. The welcome from all the employees was excellent and very friendly. They recognised...
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Dear JamieHerts, thank you for taking the time to post a review of your W Hong Kong experience. Delighted to know our talent were their usual friendly, eager-to-please selves. Encouragement like that helps to keep the entire W team passionate about what we do. Thanks and hope to see you again soon at W Hong Kong.
Best wishes,
Peter Hildebrand...
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I have been fortunate enough to stay in W Hotels in London and Bali and now Hong Kong was my third W experience. I love the W Hotel brand as they are still up there with 5* quality and service but it is delivered in a modern funky style. The service, attitude and quality was excellent and next time through...
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Hello luvweekends, and thanks for your posting. Great to know you share our passion for the W Brand! We believe it is even more important for a hotel like ours to uphold the finest 5 star services, otherwise we could never legitimately pull off the rest of the fun things that we do at W. Glad to know the signature...
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It is definitively worth seeing in its style, as much the rooms then the public spaces, a lot of wonderful details in its design elements. The rooms are spacious and very livable, the breakfast is just great. Don't miss a little bath in the whirl pool on the top with a cocktail in your hand, even if the view is...
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Dear Katharina19, your amazing feedback is a tribute to the wonderful team at W Hong Kong. This hotel is a very busy operation with high occupancies and numerous events and happenings - all helping to create the buzz that makes W Hong Kong a vibrant and energetic hotel. The team here work tirelessly behind the scenes to make it happen...
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Lot's of great reviews here so not sure what I can add but:
Been traveling to HK for 20 years and I think this was the first time I was there for vacation with wife and son. So many great hotels in HK but the W has all the details worked out.
Service - no attitude, very helpful. At check...
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Hello gerardad. Thank you for your post. Helpful service with no "attitude" is what we strive for. After 20 years of visiting Hong Kong we are honoured that you selected us for this special 1st time visit with your family. We hope to see you back soon.
Sincerely,
Peter Hildebrand
General Manager
W Hong Kong
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Nice Hotel.
Convenient Location.
Wonderful Room Design.
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