We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Upper House

5.0 of 5
Pacific Place, 88 Queensway, Hong Kong, China (Admiralty)
Hotel packages
Hotel website
Hotel amenities
Special Offer
Experience More
The Upper House
Ranked #1 of 507 hotels in Hong Kong
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

483 reviews from our community

Traveller rating
    435
    36
    7
    2
    3
See reviews for
Families
44
 
Couples
170
 
Solo
47
 
Business
153
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

I was long overdue to write about this fantastic property. My PA booked this hotel so I had no Idea what I would find. Usually on my travels to Hong Kong I have always chosen The Conrad Hotel which is a great hotel and actually very near The Upper House. Upon my arrival I was surprised that the lobby isn't... More

Was this review helpful? Yes
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

There are many wonderful things about this hotel but the standout (and this Is saying something) is the staff. Their warmth and friendliness and eagerness to make your stay a delightful one are the edge this hotel has. Many hotels have good service but all too often its stuffy or formulaic or driven by a tipping culture - not this... More

Was this review helpful? Yes 3
Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

I was lucky to be able to stay with my friend here for a night on my way to Guangzhou. This hotel is gorgeous. If you can't stay, just go for dinner. You will not want to leave. The service was exceptional and so efficient. The staff takes care of you and is so nice. Everything was luxurious in the... More

Was this review helpful? Yes
Leipzig, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Upon arrival the reception at the hotel lobby was not as pleasant as we had expected - they tried to move us to other hotel outside the city center, but after our rejection and 30-minute waiting in the lobby we were excorted to our room. The hotel is very stylish and contemporary in any detail, but doesn't have swimming pool,... More

Was this review helpful? Yes
Marcel T, Manager at The Upper House, responded to this review
17 May 2013

Dear Konstantin Many thanks for your feedback on tripadvisor.com We appreciate that you took time to write this review after almost 6 month post stay at “our house”. I would like to apologize again that your arrival experience was not as smooth as it should have been. Please let me know if you would like to be contacted again to... More

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 15 May 2013

I have stayed in many 5 star hotels around the world, some definitely more 5 star than others but the Upper House is right up there amongst the best. The rooms are amazingly spacious and incredibly well designed. So much so that I didnt actually want to go out! When in Hong Kong I used to stay at the Shangri... More

Was this review helpful? Yes
See 2 more reviews by 90deedee for Hong Kong
Marcel T, Manager at The Upper House, responded to this review
17 May 2013

Many thanks for your very kind feedback on tripadvisor.com We appreciate all the time you took to share your experience at “our house” with the rest of the triapdvisr.com community. Thanks for calling us “first class” and we are glad that you enjoyed our environment which is indeed a bit different to the “traditional five star hotel”. Do come back... More

Perth, Australia
1 review
5 of 5 stars Reviewed 14 May 2013

I have stayed at The Upper House on numerous occasions and is my first choice when in HK. As someone who has experienced numerous luxury hotels around the world, in my opinion, there are very few hotels anywhere that can match The Upper House in terms of space, luxury, design, service, location, intimacy, privacy and attention to detail. It lacks... More

Was this review helpful? Yes
Marcel T, Manager at The Upper House, responded to this review
17 May 2013

Many thanks for your very kind feedback on tripadvisor.com We appreciate all the time you took to share your experience at “our house” with the rest of the triapdvisr.com community; especially after numerous stays with us. Thank you very much for all your loyalty. Do come back soon again and let me know if I may be of any assistance... More

Auckland Central, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 13 May 2013

Stayed at The Upper House for 4 nights, the minute I saw the bathtub with the amazing view of Victoria Harbour, I was speechless! Very impressed with the 'paperless' check-in process, all done on an iPad and Connie, was so lovely, showing us all the gadgets in our room and they even upgraded us to a harbour view room, thank... More

Was this review helpful? Yes
Marcel T, Manager at The Upper House, responded to this review
17 May 2013

Many thanks for your very kind feedback on tripadvisor.com We appreciate all the time you took to share your experience at “our house” with the rest of the triapdvisr.com community. I was particularly proud to hear your kind feedback about Connie. It is wonderful to hear that you appreciate our service delivery philosophy as well as the different approach to... More

Seattle, Washington
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 12 May 2013

This is one of the best hotels I have ever stayed in. Everything about it is first rate -- the design, the finishes, the service, the amenities, and the restaurant -- all with spectacular views of the city. From the moment we arrived (after a very long flight from the US), everything was taken care of. Check-in was extremely fast... More

Was this review helpful? Yes
See 5 more reviews by gbruels for Hong Kong
Marcel T, Manager at The Upper House, responded to this review
17 May 2013

Many thanks for your very kind feedback on tripadvisor.com We appreciate all the time you took to share your experience at “our house” with the rest of the triapdvisr.com community. All your positive comments in regards to our unique hotel as well as the way we deliver service have been shared with our team. The skylounge indeed serves as a... More

1 review
5 of 5 stars Reviewed 11 May 2013 via mobile

Take time to stay at the best hotel you will never want to leave, trust me. From the warm greeting and swift check in to the most luxurious bath robes ever. This place has it all, little touches along with exceptional service. Incredible breakfast, complimentary yoga and a staff that will do everything to ensure you have the mot incredible... More

Was this review helpful? Yes
Marcel T, Manager at The Upper House, responded to this review
17 May 2013

Dear Steven Many thanks for your very kind feedback on tripadvisor.com We are much honored to hear that you want to “move in indefinitely”. It is great to hear that you like the product, service and the little additional treats such as our complimentary YOGA lessons with Wayne during the weekends. Do come back soon again and let me know... More

GLENCOE
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 10 May 2013

my wife and i just spent one week in this hotel. very relaxing and services are meticulous and unintruding. you feel like you are living in your own home. i highly recommend to stay there while in hong kong.

Was this review helpful? Yes
Marcel T, Manager at The Upper House, responded to this review
17 May 2013

Many thanks for your very kind feedback on tripadvisor.com Thanks for calling our hotel “exceptional”. It is wonderful to hear that you liked the service and felt “at home”. Do come back soon again and let me know if I may be of any assistance to arrange reservations at The Upper House or any other Swire Hotel. Sincerely, Marcel Thoma... More

Hotel ICON
Great value on a similar hotel
Hong Kong, China
5 of 5 stars 1,304 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Hong Kong
Family-friendly
W Hong Kong
W Hong Kong 4.5 of 5 stars 1,197 reviews
Romantic
Island Shangri-La Hotel
Island Shangri-La Hotel 4.5 of 5 stars 714 reviews
Luxury
The Peninsula Hong Kong
The Peninsula Hong Kong 4.5 of 5 stars 976 reviews
Good for business
The Mira Hong Kong
The Mira Hong Kong 4.5 of 5 stars 938 reviews
Show Prices ABS:HotelCheckRates-d1068719?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d302130?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d302040?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d305862?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Hong Kong hotels
Hotel ICON 5.0 of 5 stars 1,304 reviews Langham Place Hong Kong 4.5 of 5 stars 2,926 reviews Four Seasons Hotel Hong Kong 5.0 of 5 stars 920 reviews InterContinental Hong Kong 4.5 of 5 stars 1,371 reviews
Show Prices ABS:HotelCheckRates-d2031570?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d305813?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d548045?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d305068?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 507 hotels in Hong Kong, ranked by popularity

Been to The Upper House? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Upper House

Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hotel
The Upper House Hong Kong
Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Hong Kong
#1 Luxury Hotels in Hong Kong
#7 Family Hotels in Hong Kong
Price range (per night): RM1,646 - 2,094
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Venere, Tingo, HotelsClick and Orbitz so you can book your The Upper House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Upper House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Upper House
Show the lowest price for this hotel (from our partners)
Show Prices