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JW Marriott Hotel Hong Kong

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Traveller (2100)
Room & Suite (597)
Dining (306)
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About

#77 of 604 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Revitalize body, mind, and spirit when you stay at the 5-star JW Marriott Hotel Hong Kong. Located above Pacific Place, enjoy the views over Victoria Harbour, the mountains, or the glittering downtown Hong Kong skyline. Dining options range from a cheerful all-day restaurant with live kitchens to a seafood restaurant, Cantonese cuisine, and a stylish lounge. Plan your next meeting or social function in Hong Kong. Explore our location near Central Hong Kong and the MTR system. Your 5-star escape awaits at JW Marriott Hotel Hong Kong.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Squash offsite
Car hire
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Tennis court offsite
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Manicure
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Room service
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Chinese, Filipino, Japanese
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

88 Queensway Pacific Place, Hong Kong China
Name/address in local language
JW Marriott Hotel Hong Kong
3,091Reviews66Q+A100Room tips
Traveller rating
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Roam40592030405 wrote a review 14 Mar
1 contribution
We had a great stay at the JW Marriott Hong Kong. The staff are all very friendly and helpful. The facilities are clean and well decorated. The hotel is conveniently located right above the MTR station in Admiralty. We particularly enjoyed the executive lounge located on the 5th floor. Food, service and staff are wonderful at the lounge. This was our first time back to JW Marriott after the pandemic. We felt right at home and enjoyed the VIP treatment from the staff. We highly recommend this hotel for anyone who wants to visit Hong Kong with style.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 3 days ago
Dear Valued Guest, Thank you very much for staying at JW Marriott Hotel Hong Kong. It is our great pleasure to receive a 5-bubble-review from you on TripAdvisor. We also appreciate your support very much. It is glad to hear that you had a great stay with us, and especially like our convenient location, friendly and helpful service, and our Executive Lounge. It is a recognition that you felt right at home and enjoyed the VIP treatment. We will keep up our good work and look forward to seeing you again. Thank you very much for your support and recommendation of our hotel to your friends. Best regards, Steven Lo Senior Manager - Quality Compliance JW Marriott Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Craige1959 wrote a review 10 Mar
London, United Kingdom372 contributions109 helpful votes
+1
Hong Kong was the first stop of seven on a five week trip to Australia and South Asia. We had a five day stay at the JW Marriott in Hong Kong. I have been here only once before, yet we were greeted at the desk as a long lost friend. A very very warm welcome. The hotel kindly upgraded us to a beautiful harbour view suite and awaiting us in. In our room was a nice to receive welcome gift. The service thought was second to none and the dinners we had in the JW Café and the breakfast were outstanding. Thanks to the GM, GP Yeow for his help at the outset arranging our booking and his colleague Alvin Shing who ensure our stay was great. Special mention to William Leung who ensured that all our restaurant and activities whilst in Hong Kong were arranged and provided some great advice throughout.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 1 week ago
Dear Craige1959, Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your support and your feedback is important to us. We are glad to know that you had a wonderful stay with us. Your compliments on Alvin and Willaim are shared with them and the senior management. It is a great encouragement to our team. We will keep up our good job and continue to improve ourselves. We look forward to another opportunity of showing you our warm hospitality. Thank you very much for your kind support and wish you a lot of sweet memories in the rest of your journey in Australia and South Asia. Best regards, Steven Lo Senior Manager - Quality Compliance JW Marriott Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nikki wrote a review 5 Mar
Singapore, Singapore7 contributions
Received the warmest welcome from the moment we arrived. Stephanie assisted with our check in and she provided top notch assistance and knowledge of the hotel. Our kids got a welcome pack with kids size slippers and toiletries. Location is fantastic! Albert assisted with our bags during departure and he was so professional knowing we were busy handling our children while he load our bags onto the taxi.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 1 week ago
Dear Valued Guest, Thank you very much for staying at JW Marriott Hotel Hong Kong with your family. It is our great pleasure to hear your positive feedback. Your recognition to Stephanie and Albert is a great encouragement to the team. It is shared with them as well as our senior management. We look forward to the pleasure of welcoming your family and you back. We will create another memorable stay for you. Best regards, Steven Lo Senior Manager - Quality Compliance JW Marriott Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arno N wrote a review Feb 2024
Hong Kong, China12 contributions8 helpful votes
The JW Marriott is one of the best located hotels, in service, friendly and very professional talents. I am a lifetime member and it is again the best program I experience of many others. The service level, the club floor & suite overlooking the HK habour is outstanding. It is obviously the hotel is well established " people - experience and nothing is impossible. I am regular base in HK business and now leisure, great experience. The new pool area best fish / great set up, and people who take good care of you. Suggest, to book room with club floor excess..... !  The JW Hong Kong is for me the best location with great service and easy to travel within HK. The team in HK makes the difference and it is obviously...... Looking forward to my next trip to HK. ANM
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The pool is for me one of the highlights after a long day of business enjoy it pool and excellent...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 3 weeks ago
Dear arnon553, Thank you very much for choosing to stay with us at JW Marriott Hotel Hong Kong for the Chinese New Year celebration. We value your time of sharing your experience with us, and your loyalty as our lifetime member. We are so grateful that you enjoyed the stay and appreciate our hospitality. It is a great encouragement to our team. We look forward to the pleasure of serving you again. Wish you all the best and see you next time! Warm wishes, Steven Lo Senior Manager - Quality Compliance JW Marriott Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ana v wrote a review Feb 2024
15 contributions3 helpful votes
Amazing location , great rooms , amazing beds . So many options for food and restaurants. Highly recommend the sea food buffet at the Caffe . The concierge team is amazing, they help you with everything that u need , taxi, dinner and excursions reservations, directions and all info that u need it. The best . Hong Kong has an amazing subway service that I recommend is the first buy is the octopus card for u and your family . Take you everywhere.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Highest floor , the coffee near to the concierge have a great choices for breakfast too . Subway...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 10 Feb 2024
Dear Ana v, It is our great pleasure to hear the positive feedback about your stay at JW Marriott Hotel Hong Kong. It is certainly a big encouragement to our team. We are glad that you like our location, our seafood buffet at JW Cafe, as well as our Concierge service. If there is any plan to visit the city again, we hope you would choose to stay with us again. Look forward to the pleasure of welcoming you back. Thank you so much! Best regards, Steven Lo Senior Manager - Quality Compliance JW Marriott Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GoGlobalGo wrote a review Jan 2024
Salt Lake City, Utah144 contributions59 helpful votes
One of our favorite hotels in Hong Kong (especially if you're an Bonvoy ambassador). The hotel is very centrally located in the Admiralty (district) in Pacific Place (mall) which makes it very convenient for shopping or just getting around via MTR or on foot. The room has everything you need. Clean, comfortable and updated furnishings. The bed is comfortable. Housekeeping is very attentive and friendly should you require anything extra. The front desk staff is also very helpful and kind, willing to assist their guests with whatever need they have as best as they can. My husband is an Ambassador and receiving little perks like chocolates or cookies is always appreciated. Their lounge is probably one of our favorite perks of the hotel. There's a morning breakfast, then an afternoon tea, and an evening happy hour. They also offer a restaurant on the same floor as their lounge for different Ala carte and Buffet offerings. Always look forward to staying here whenever we're in town for a visit.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 30 Jan 2024
Dear GoGlobalGo, Thank you so much for sharing a review about your stay at JW Marriott Hotel Hong Kong. I appreciate your support and the loyalty of your husband as out Ambassador Elite member. It is our pleasure to serve you and hear that you enjoyed our hospitality, especially the Executive Lounge. It is a nice area where our guests can relax and enjoy themselves. We look forward to seeing you two in the near future. Wish you a lovely day! Best regards, Steven Lo Senior Manager - Quality Compliance JW Marriott Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Boris E wrote a review Jan 2024
Staunton, Virginia836 contributions468 helpful votes
The JW Marriott Hotel Hong Kong delivers on many different levels by providing excellent customer service, facilities, and attention to detail. I had the chance to stay two nights in this location for a university event and was impressed by the welcome given by each team in organizing and assisting with special requests. The rooms and views are unique, and the hotel is centrally located. I recommend booking a harbor view room and exploring some of the hotel's restaurants. In addition, the pool and jacuzzi area are pretty decent, and the executive lounge is worth its access. Thanks to GP, Cherry, and Chloe for all their help in ensuring every guest's needs were considered. Special thanks to Benjamin for always being attentive and meeting my needs during my stay. It is a great hotel, and I would recommend it. I will come back to Hong Kong next time.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Top or Highest Floor, Harbor View, Suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 26 Jan 2024
Dear besca001, Thank you very much for staying at our hotel, JW Marriott Hotel Hong Kong! It is our big pleasure to have you as well as the event of your university with us. Your comment is a big encouragement of our team. It is shared with our management. We will certainly keep up our good job and continuously improve ourselves so as to serve you and our guests even better and better. We look forward to the pleasure of showing our hospitality to you. Thank you so much for your kind support and wish you all the best! Warm regards, Steven Lo Senior Manager - Quality Compliance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jane H wrote a review Jan 2024
2 contributions
In the Executive Lounge, someone was always there to refill a drink, bring more coffee, etc. A big thanks to Nizam, Jolene, and Nick for always "being there." The Lounge is very spacious with a nice selection of food and drink. JW Lounges are always nice and this one is extra nice!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 17 Jan 2024
Dear R9653HCjaneh, Thank you so much for your positive feedback about your stay at our hotel, JW Marriott Hotel Hong Kong. It is very encouraging to receive your compliment about our Executive Lounge. Your kind note is shared with the team and the senior management. We will continuously improve ourselves and look forward to serving you even better next time. Thank you very much for your kind support! Best regards, Steven Lo Senior Manager - Quality Compliance JW Marriott Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sklo2004 wrote a review Jan 2024
San Francisco, California92 contributions173 helpful votes
Everything is probably just a tad bit worse over the holiday season, otherwise this could have been a 5 out of 5. It was utter chaos when we walked in. We could barely squeeze through with our suitcases. I think the hotel staff really need to learn to prioritize guests over day visitors who are eating at one of the restaurants. Our luggage hurriedly were then taken away without any tagging! I had to line up at least 20 minutes to check in, only to be told the room was not ready (well after check in time.) Finally an hour later, our room was ready but luggage was lost! There also was no place to sit and wait, even the lobby floor restaurant was packed! Not only did I feel inconsequential, I felt they were understaffed to handle the guests and the day visitors due to the holidays! Once we got into the room, things improved! We had a corner room with a spectacular view of the harbor. We can watch the light show from our window. It’s soothing and gorgeous. The buffet was exceptional across cuisines with live cook stations and the service was outstanding! Location was everything! We loved being in the center of the action.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 17 Jan 2024
Dear sklo2004, It is our pleasure to have you stay at our hotel JW Marriott Hotel Hong Kong and read your review on TripAdvisor. We deeply apologise for the inconvenience caused about the room delay and the luggage handling. It is glad to hear that you enjoyed our buffet and our service. We look forward to seeing you again and we will do our best to create another wonderful stay for you. Best regards, Steven Lo Senior Manager - Quality Compliance JW Marriott Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raymond Lam wrote a review Jan 2024
Hong Kong, China17 contributions6 helpful votes
I am absolutely amazed by the harbor view rooms at JW Marriott Hotel Hong Kong, where guests can enjoy breathtaking fireworks during New Year . The combination of stunning views and impeccable staff service is truly outstanding. It's incredible to have the opportunity to witness the vibrant fireworks display while staying in such luxurious accommodations. Moreover, the attentive and friendly staff ensure that guests have a memorable and enjoyable experience. Especial Klaris, Stephanie and Vanessa, JW Cafe hostess Catherine. Kudos to JW Marriott Hong Kong for providing such an incredible combination of panoramic views and exceptional service!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott HK K, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 17 Jan 2024
Dear WaiManRamondL1. Thank you so much for sharing a review on TripAdvisor about your experience at JW Marriott Hotel Hong Kong! We are delighted to hear that you had an amazing stay with us and enjoyed the fireworks. Your appreciation for our services is a big encouragement. We will keep up the good job and hope to see you soon! Best regards, Steven Lo Senior Manager - Quality Compliance JW Marriott Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 1,717 - RM 1,976 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott hong kong, marriott hong kong, hong kong marriott
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
545
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JW MARRIOTT HOTEL HONG KONG: UPDATED 2024 Reviews, Price Comparison and 2,369 Photos - Tripadvisor

Frequently Asked Questions about JW Marriott Hotel Hong Kong
Which popular attractions are close to JW Marriott Hotel Hong Kong?
Nearby attractions include Hong Kong Park (0.5 km), Pacific Place (0.08 km), and Flagstaff House Museum of Tea Ware (0.4 km).
What are some of the property amenities at JW Marriott Hotel Hong Kong?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Hotel Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Hotel Hong Kong?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to JW Marriott Hotel Hong Kong?
Conveniently located restaurants include Jo Jo Indian Cuisine (lockhart Road), Salisterra, and ÔDELICE (Wanchai).
Are there opportunities to exercise at JW Marriott Hotel Hong Kong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at JW Marriott Hotel Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Hong Kong offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at JW Marriott Hotel Hong Kong?
The staff speaks multiple languages, including English, Chinese, Japanese, and Filipino.